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Sunway Hotel Hanoi

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Traveller (268)
Room & Suite (111)
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Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(71 reviews)
“four star”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (830)
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Traveller rating
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All reviewsnice hotelold quarterfour starlobby barstayed here for nightsopera housevietnam tourthe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourhalong bayclean roomspho
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161 - 165 of 673 reviews
Reviewed 10 September 2016

We stayed for a few nights in August, separated by a trip to Halong Bay. The hotel staff were great - very friendly and helpful. Room for the first stay was ok, and we were upgraded to a much larger room on our return visit,...More

Thank GJC50
Response from SunwayHotelHanoi, The Sunway Hotel Hanoi Management Team at Sunway Hotel HanoiResponded 4 October 2016

Dear CJC50, Thank you for taking the time to share your experience with us. We appreciate your feedback very much since it will enable us to further improve our services, facilities and focus on staff training. We hope to be able to welcome you back...More

Reviewed 7 September 2016

Stayed here for 3 nights at the start of our tour. Approximately 45 minutes from the airport. Bright, clean hotel with very friendly, helpful staff. The room is of a reasonable standard showing some signs of wear and tear but nothing too bothersome. Good powerful...More

Thank Pernickety
Response from SunwayHotelHanoi, The Sunway Hotel Hanoi Management Team at Sunway Hotel HanoiResponded 4 October 2016

Dear Pernickety, Thank you for your valuable comment and feedback. We are very grateful for your appreciation of our services and always a great pleasure and rewarding to receive positive comments. We hope to see you again soon. Regards,

Reviewed 8 August 2016

We stayed at the Sunway for 4 nights while we visited Hanoi. The rooms were mid sized and very comfortable. The hotel arranged interconnecting rooms for us and our grown up children. The breakfasts were great - very varied and catering for all nationalities. The...More

Thank FamilyHem
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 9 August 2016

Dear FamilyHem, Thank you for your kind comments and great to know that you appreciated our comfortable room, great breakfast and lovely & attentive staff. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi

Reviewed 8 August 2016 via mobile

I stayed with my wife at the Sunway and it is a good hotel. Rooms are fine, but might need a little update. Breakfast was very good. Staff was very friendly Location is good. Not too centric, but in 15 minutes you walk to the...More

Thank Felix M
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 9 August 2016

Dear Felix M, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our good breakfast, fine room, good location and friendly staff. Thank you for staying with us and we look forward to welcoming you again...More

Reviewed 6 August 2016

It's a shame the hotel is not closer to the main attractions. The hotel itself is clean and quiet with friendly staff but there isn't really anything in the area like a supermarket or restaurants. If we returned to Hanoi, we would stay nearer the...More

Thank Yvie C
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 8 August 2016

Dear Yvie C, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our clean & quiet rooms and friendly staff. Thank you for staying with us and we look forward to welcoming you again soon. General...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$47 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$47 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (268)
Room & Suite (111)
Dining (38)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
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Molly H
7 April 2018|
AnswerShow all 3 answers
Response from creaturecomforts2015 | Reviewed this property |
Hi Molly H, They have universal power points in the rooms, so you should be ok, take a power board with you, it makes life a little easier.
0
Votes
Nick R
19 September 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
2 December 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Room Tips
"best view and quite."
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"upper floors have better view"
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"We had a room at the back of the hotel, it vas very quiet"
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"Away from the lifts means a quieter space."
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