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Pullman Hanoi

703 reviews
#99 of 607 Hotels in Hanoi
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Traveller (389)
Room & Suite (164)
Dining (56)
Overview
  • Excellent43%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“free mini bar”(9 reviews)
“smoking floor”(5 reviews)
“business trip”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (703)Write a Review
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LanguageEnglish
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203
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Show reviews that mention
All reviewsfree mini barsmoking floorbusiness tripmeeting roomold quarternice gymho chi minh museumexecutive loungenice hotelswimming poolthe check in processdeluxe roombreakfast buffet isfront officetaxi riderestaurant staffvery pleasant stay
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1 - 5 of 511 reviews
Reviewed yesterday via mobile

Looking from outside, the hotel seems to be very modern and cosy place to stay. The lobby is extraordinary large, with 2 or 3 souvenir shops and a fancy bar. The architecture reminds the Sofitel hotels more than our day’s Pullman hotels. The hotel is...More

Thank Denis H
Hotel's Favourite
Reviewed 4 weeks ago

Stayed here on business for one night. Checkin was fast and efficient. The room was clean and spacious with a nice L shaped sofa. Everything functioned perfectly and the amenities were fine quality. Many attractions (HCM mausoleum and museum) , market, restaurants within walking distance....More

Thank Istvan K
Response from Simon P R, General Manager at Pullman HanoiResponded 4 weeks ago

Dear Istvan K Thank you very much for your recent visit and your great review here on TripAdvisor. We especially appreciate, that you mentioned the location of the hotel. It is developing very fast and soon will be the new center of Hanoi. Thank you...More

Reviewed 2 days ago via mobile

I stayed at the Pullman Hanoi as a treat for myself at the end of my trip before I fly back to Australia it was really nice clean and the food is lovely a lot of variety the service was great and found the assistant...More

Thank kathryn h
Response from Simon P R, General Manager at Pullman HanoiResponded yesterday

Dear kathryn h We are happy to read that you fully enjoyed your recent visit with us. Thank you very much for selecting our hotel and also the fine compliments I will share with our team. Looking forward to welcoming you back in an hopefully...More

Reviewed 1 week ago

When I've business trip in Hanoi, Pullman Hanoi is my favorite hotel. The room quality is excellent. The bed is so comfortable and the pillow menu allow you to choose a pillow that suit your style. The bathroom amenities are nice and good quality. If...More

Thank Worraket T
Response from Simon P R, General Manager at Pullman HanoiResponded 6 days ago

Dear Khun Worraket T Thank you very much for your visit and the time you have taken to write this nice review. We are happy to read, that you fully enjoyed your stay and hope to welcoming you soon back to our hotel. Yours Sincerely...More

Reviewed 1 week ago

I stayed 3 nights at this superb hotgel just recently and found it very enjoyable. Staff is very friendly, efficient and always ready to help and serve. Only language-wise is a lot uf catching left open and due to be done. Apart of this, I...More

Review collected in partnership with this hotel
Thank Paul W
Response from Simon P R, General Manager at Pullman HanoiResponded 6 days ago

Dear Paul W We are delighted to read, that you enjoyed your recent visit at our hotel. Thank you for selecting our hotel and we do hope we will again be your preferred choice during your next trip to Hanoi. Your comment in regards to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$89 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Hanoi
#31 Luxury Hotel in Hanoi
#39 Spa Hotel in Hanoi
#59 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$89 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Hanoi
#31 Luxury Hotel in Hanoi
#39 Spa Hotel in Hanoi
#59 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (389)
Room & Suite (164)
Dining (56)
Pool & Beach (15)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
norb49
14 November 2017|
AnswerShow all 2 answers
Response from Dob1722 | Reviewed this property |
Yes there is a taxi desk as you come out of the airport. They have all different size vehicles.
0
Votes
Glenn K
21 April 2017|
AnswerShow all 8 answers
Response from dtswk | Reviewed this property |
As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a... More
1
Vote
AnkurSeth17
26 November 2016|
AnswerShow all 6 answers
Response from Vincent L | Reviewed this property |
Not too sure about the distance. But usual taxi fare from airport to downtown Hanoi (incl. Pullman) is 350.000vnd.
1
Vote
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1234
Room Tips
"Book in advance as it is always full."
Read review
"Ask for a quiet room."
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"Room facing the city - was ok"
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"Upper floor away from traffic noise."
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