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De Syloia Hotel

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De Syloia Hotel
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127 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed 3 days ago NEW

Good hotel in a good location, I like the hotel and I would recommend it as it is a good price and has everything a person needs. The location is fine as I usually take a cab. It is very quiet and the staff is execellent.

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Thank Judith P
Stockholm, Sweden
Reviewed 1 week ago

Actually De Syloia used to be one of my "good-value" favorites but my last two stays there have been disappointing. The last one was a cause of concern. They had a long blackout, I am sure for more than 12 hours. Blackouts are ok, they happen. What caused concern however was that the rooms had no emergency flash lights and...

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Thank Dantes_12
Phoenix, Arizona
Reviewed 2 weeks ago

Ignoring fire safety, very nice with excellent service in most regards. Pluses are all the nice touches, e.g., fresh fruit and cookies every day, free laundry (5 pieces per day), responsive housekeeping and front desk, and price. Nitpicks are dimly lit rooms--low wattage bulbs are the problem, little storage space, little sink area for toilet items, slowish elevator, lackadaisical breakfast...

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Thank John S
Paris, France
Reviewed 29 November 2016

The room a big, there is no noise at all, the bed confortable. The rate between price et quality is very interesting. The people at the reception are very helpfull and efficient. The hotel is at 20 minutes walking from the old Hanoï and the night market.

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Thank murtinb
Ambler, Pennsylvania
Reviewed 12 November 2016

First, the hotel is perfectly located. Walking distance to the Opera, the Museum of history, the cathedral St Joseph and the Hoan Kiem lake. The '"36 streets" old town is also very close at foot. The staff is extremely nice and helpful, from the young men in charge of the lobby up to the gm. The room I stayed in,...

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Thank jean pierre s
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr. Jean-Pierre S., Thank you very much for your nice and positive review and for your choice for the De Syloia Hotel. I cannot agreed more about our location and you perfectly describe it. It's a pleasure to greet our returning guests, we always try our best to grant the requests needed during or prior their stays. My Team...

Reviewed 3 November 2016

Not knowing what to expect, in Vietnam for the first time/first few days of our trip, the De Syloia hotel was a welcoming and comforting surprise. The staff was attentive, the place was clean, and it was a good value for the area. If I return to Hanoi, and I hope I do, I will try to stay there again....

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Thank Nathan S
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr Nathan S, Thank you to chose De Syloia Hotel for your stay in Hanoi. I am very pleased that you enjoyed your stay with us and ALL my team is very proud of their work while reading your excellent comment. We always want give the best service and improvements are our light motive. It will be our pleasure...

Bangkok, Thailand
Reviewed 8 September 2016

I try and stay there when I am in Hanoi and have never been disappointed. The staff is first rate and very helpful and the hotel has been well maintained over the years. WiFi is good and the location is the best for both tourists and business travelers.

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Thank ColonelBangkok
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Sir, We are very grateful that you chose De syloia Hotel for your stay in the Beautiful Hanoi City. Thank you for best words for our Team and our service; The happiness and the comfort of our guests is our 1st priority. We will be very please to welcome you again and again for your next visits in Hanoi....

Tokyo, Japan
Reviewed 26 August 2016

Suitable for persons which likes old buildings. Although the hotel received high-rated reviews, the room is not suitable for those who are allergic to house dust and musty odors Some points on the hotel: (1) Old building, the facility is soaked in incense (2) Carpet were old and dirty (3) Do not expect much from the amenities, better to bring...

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1Thank Sherry M
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Ms Sherry M, I would like to personally thank you for your comments, these always help us to improve and give better services to our Guests. As Boutique Hotel, we keep the style of the French architecture as a heritage; De Syloia Hotel is a charming colonial-style villa located near the Opera House & Old Quarter and is a...

Reviewed 25 June 2016 via mobile

My husband & I stayed here for almost 3 weeks whilst he was on business. The De Syloia is a very comfortable boutique style hotel. We occupied one of the larger rooms with a separate lounge. The staff, from the doormen to the maids were absolutely wonderful. Top service with a wide range of inclusions, including breakfast, minibar and laundry....

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Thank HELEN k
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Ms Helen, Thank you very much for choosing De Syloia Hotel during your busyness trip in Hanoi, I am very glad that you enjoyed your stay with us. We try our best for our guests could feel at home far from home and we will be very pleased to welcome you anytime you will visit the beautifull HaNoi City....

Amsterdam, The Netherlands
Reviewed 10 June 2016

Perfect hospitality at the De Sylvia hotel in Hanoi, very cooperative and accurate. I've been in many hotels but this was exceptional service. Ideal location close to the center and in a quiet environment.

Review collected in partnership with this hotel
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Thank j_beeks
MGuede, General Manager at De Syloia Hotel, responded to this review

Dear Mr. Beeks, Thank you for your choice to stay with us at the De Syloia Hotel and for the time you took to review our Hotel in Trip Advisor. My Team and I are very pleased to read your comment, your satisfaction is our light motive and we look forward to see your again. Sincerely Yours, M. Guede.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about De Syloia Hotel

Address: 17A Tran Hung Dao | Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM236 - RM378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — De Syloia Hotel 3.5*
Number of rooms: 33
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Also Known As:
De Syloia Hanoi
Hotel De Syloia
Hotel Style:
#46 Business Hotel in Hanoi
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed many times and the staff is wonderful.”
 of 5 bubbles judithp608, 21 Jan 2017 | Read review
“2nd floor or lower for fire safety--suites are a bargain”
 of 5 bubbles R6365CVjohns, 9 Jan 2017 | Read review
“Take a room in the hight levels”
 of 5 bubbles murtinb, 28 Nov 2016 | Read review
“you can visit the room prior to confirmation. This is what I did back in 2014”
 of 5 bubbles jeanpierres95, 12 Nov 2016 | Read review
“Our room on the 8th floor had a great view. I would suggest that!”
 of 5 bubbles nathansY1891JB, 2 Nov 2016 | Read review
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