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Authentic Hanoi Hotel

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Traveller (84)
Room & Suite (23)
Dining (17)
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Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“hoan kiem lake”(16 reviews)
“cold shower”(3 reviews)
“old quarter”(44 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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185 results
Traveller rating
74
89
18
4
0
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Time of year
LanguageEnglish
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74
89
18
4
0
Show reviews that mention
All reviewshoan kiem lakecold showerold quarterfloor restaurantclose to the hotelsized roomssword lakewalking streetexcellent locationshort walkcomfortable bedstravel agentphotop flooropera housenice hotelfacing the street
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1 - 5 of 185 reviews
Reviewed 3 weeks ago via mobile

Lovely and quaint hotel. Breakfast was lovely with very helpful and friendly staff. Room was small but had everything we needed including comfortable bed. Close to walking street and Turtle Lake. Lots of nice restaurants close by.More

Thank Sue-Marie I
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 3 weeks ago

Dear Sue-Marie I, Thank you so much for your stay with us and taking your time to post your review on Tripadvisor. Your review is very important to our business and we are delighted that you enjoyed your stay with us and that you were...More

Reviewed 3 weeks ago

Well located, in the authentic quarter. After the impressive lobby the rooms are rather beige, but clean and mostly well-equipped. My room on the 8th floor was quiet, perhaps this was because it didn't have a window. The only noise was the soft music playing...More

Thank gokhart1
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 3 weeks ago

Dear Gokhart1, Thank you so much for your stay with us and leave a positive review on Tripadvisor Community. We are very happy to receive a compliment about hotel and we will follow your experience in here. About the soft music playing in the corridors,...More

Reviewed 4 weeks ago via mobile

Nice hotel. Not sure what differentiates to a 4star. Was clean. Except was a dead cockroach in the toilet light. No windows. Shower didn't drain very quickly on the 8th floor. Had to have the bathroom fan on all night to stop the cigarette smell...More

Thank Natalie D
Reviewed 8 March 2018 via mobile

We stayed a few different times and enjoyed the comfortable beds and enclosed shower. The breakfast was okay (order fresh eggs or pho from menu). Staff were very helpful with contacting/notifying your companies an holding our luggage.More

Thank AmmaCyndi
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 9 March 2018

Dear Amma Cyndi, Thank you so much for your stay with us and taking your time to post review on Tripadvisor Community. We always bring the best service to the customer and do hope to receive their satisfaction and some tips to improve our service...More

Reviewed 13 February 2018 via mobile

Nice hotel. Great for creature comforts. On the more expensive side for Vietnam if you want the big room with the rain shower and tub but great compared to most of the rest of the world. Comfy big beds. Free WiFi. They don’t even gouge...More

Thank Mike G
Response from AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi HotelResponded 9 March 2018

Dear Mike G, Thank you so much for your stay with us and taking your time to post your review on Tripadvisor. Your review is very important to our business and we are delighted that you enjoyed your stay with us and that you were...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$43 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Hanoi
#65 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$43 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Hanoi
#65 Luxury Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (84)
Room & Suite (23)
Dining (17)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jo D
6 April 2017|
Answer
Response from AuthenticHanoi | Property representative |
Hi Jo D, We are really appreciate that you're interested in stay at our hotel. For your information, Yes we have a quite room with shower and window on the 3rd and 4th floor from the street. The 1st and 2nd floor are being... More
0
Votes
m0ma66
13 July 2016|
Answer
Response from AuthenticHanoi | Property representative |
Thank you very much. Yes, we got your booking from expedia. We have a family with LAKE VIEW. Also we have a small GYM at the first floor, you can do it for free. If you need any more information, please do not hesitate to... More
0
Votes
Room Tips
"Ask for a room on a higher floor with a view"
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"We were in a room overlooking the street but as long as you keep the window closed there is no noise coming..."
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"Try to avoid a room facing the road as the noise is never ending."
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"tiny windows and be careful on the stairs leading to reception"
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