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Hanoi Old Town

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Hanoi Old Town
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671 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Bishops Stortford, United Kingdom
Reviewed 2 weeks ago via mobile

Me and my boyfriend stayed here for 5 nights and the only complaint I could say is that it's very loud at night as you are on a Main Street but apart from that I couldn't fault our stay the staff are amazing and very friendly which made our stay even better and they have a great breakfast. The rooms...

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Thank Aliciachris
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Alicia, So kind of you to rate us a topgallant review on TripAdvisor. It's not a long time staying together but it's absolutely great time for us. You are really friendly, out-going, always smile with hotel staff. We do hope you have a bodacious time in Hanoi, in Vietnam and wherever you go. Hope to see you soon, my...

Santa Cruz de Tenerife, Canarias, Spain
Reviewed 2 weeks ago

This little hotel in the middle of the Old Quarter satisfied me totally. The place is clean and the staff is really friendly and helpful. Specially Sara and Lili who, apart from being so nice, helped me organising my excursions around Hanoi. It was amazing how they organised them. Everything worked perfectly and we had the best guides. We went...

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Helpful?
Thank Enrique G
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Enrique and your friends, Thanks so much for taking your time to give us such an excellent review. It's really big encouragement for all hotel staff. We are always trying to make our customers feel like family members, free to stay and free to share. Hope to see you next time and we are looking forward to seeing you...

Reviewed 2 weeks ago via mobile

Great hostel with a very welcoming, friendly and helpfull staff. They arranged us tours and kept our luggage while we were gone. I'd recommend it to anyone and definitely go back if I visit Hanoi once again!

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Helpful?
Thank julieyndal
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Julie, Thanks so much for taking your time to share us such a delightful review. Coming to Hanoi Old Town Hotel, you are our family members, not customers. We serve you like our friends, our brothers and sisters... Hope you can feel our hospitality and enthusiasm. Once again, thank you so much from my heart. Regards, Management team

Reviewed 2 weeks ago via mobile

Comfortable bed, very clean and quiet. The breackfast it's amazing you can choose between pancakes, noodles, French bread, etc. And also you have a buffet with fruit, cereals, toast, juices... The staff it's very friendly, they always are taking care you and if you have some problem they try to listen you. It's in the city center of Hanoi, in...

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Thank Gish1
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Alberto, Thank you so much for spending your valuable time to write us such an excellent review for us. This brilliant review is really big encouragement for all hotel staffs. We are always trying our best to make our valued customers feel comfortable like at home. Nothing is more precious than your excellent review. Once again, thank you so...

Vancouver, Canada
Reviewed 3 weeks ago via mobile

Hanoi old town hotel is incredible! The location is great. The beds are big and comfortable. Our room had a great view of the old town with a big balcony. The best thing about this place is the staff. They are the friendliest, most accommodating people we've met in our travels. Long is especially great. He helped us book tours...

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Thank Dylan P
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Dylan Thank you so much for your delightful review. We always try the best to make customers feel like home and we live with with slogan " Come as our guests, leave as our family " . But over all, your support is really important. Thanks again for your kindliness to give us lucky money for Lunar New Year....

London, United Kingdom
Reviewed 4 weeks ago

Great 3 Star hotel with A/C and lots more amenities than expected. But what makes Hanoi Old Town stand out from the crowd is the amazing staff. Lily and her team were so helpful, resourceful, entertaining and downright friendly that it was great fun to stay there midst the bustle of the Old Town. Amongst the things they arranged for...

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Thank weekender57_12
Reviewed 4 weeks ago via mobile

We LOVED our stay at this hotel. The room was good, better than you may expect for a 3* place but it is the staff that make it 100%! They made us feel so welcome from recommending all the best places to go and eat (all of which were spot on, especially fish on cha ca), greeting us every morning...

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Thank Buddenandy
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Andy, So kind of you to rate us a topgallant review on TripAdvisor. It's not a long time staying together but it's absolutely great time for us. You are really friendly, out-going, always smile with hotel staff. We do hope you have a bodacious time in Hanoi, in Vietnam and wherever you go. Hope to see you soon, my...

Reviewed 4 weeks ago via mobile

The staff was just incredible nice! 5* service. Rooms good for that price! Mostly clean. Go for it! Perfekt Centre Location! Elivator, luggage service! Pick up from airport! Had two different rooms. Both good, no party hotel!

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Thank Arthur R
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Arthur, Thanks so much for taking your time to give us such an excellent review. It's really big encouragement for all hotel staff. We are always trying to make our customers feel like family members, free to stay and free to share. Hope to see you next time and we are looking forward to seeing you soon. Regards, Management...

Reviewed 4 weeks ago via mobile

What is there not to say about this little Gem in the heart of Old Town Hanoi. Situated next to the Night Market (Friday/Saturday Night) your first steps out of the hotel are right in the heart of the city. Be aware of the scooters and honking for people and cars to get out of the way (Vietnam tradition) The...

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Helpful?
Thank Jason D
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear Jason, Thanks so much for taking your time to share us such a delightful review. Coming to Hanoi Old Town Hotel, you are our family members, not customers. We serve you like our friends, our brothers and sisters... Hope you can feel our hospitality and enthusiasm. Once again, thank you so much from my heart. Regards, Management team

Reviewed 4 weeks ago via mobile

We stayed one night here, but the staff helped us plan the remaining week of our trip. Long gave some great suggestions and checked up at several stages of the trip to make sure everything was going smoothly and has been incredibly kind and helpful even when we were no longer staying at the hotel. Lily also helped book some...

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Thank James H
Hanoi Old Town H, Người quản lý at Hanoi Old Town, responded to this review

Dear James and Erika, So kind of you to rate us a topgallant review on TripAdvisor. It's not a long time staying together but it's absolutely great time for us. You are really friendly, out-going, always smile with hotel staff. We do hope you have a bodacious time in Hanoi, in Vietnam and wherever you go. Hope to see you...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Hanoi Old Town is a newly renovated 3 star hotel in the hear of Hanoi's Old Quarter. We are proud to be one of the first hotel owned and run by a westerner in Hanoi's Old Quarter. At Hanoi Old Town hotel, we offer 28 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests’ standard. We also offer the best priced, highest standard tours and travels for Vietnam for all budgets. By taking a little time to stay here with us, you will enjoy amazing and unbelievable experiences never felt before. We ensure to make every effort to accommodate all guests staying here. Book with Hanoi Old Town Hotel today to guarantee a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. ... more   less 

Additional Information about Hanoi Old Town

Address: 95 Hang Chieu | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM94 - RM201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Town 3*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Town staff and other travellers.
2 questions
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Questions? Get answers from Hanoi Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To avoid the night traffic, choose a room ending in a 3 or 4”
  • the bed was big enough for three people.
 of 5 bubbles 128DavidB, 15 Feb 2017 | Read review
“All rooms very nice”
 of 5 bubbles marcelgabalin, 19 Jan 2017 | Read review
“get rooms Not facing main street. It can get loud. Rooms are clean and showers are great with great water pressure”
 of 5 bubbles nataliasavali, 20 Dec 2016 | Read review
“Free complimentary breakfast in the morning!”
 of 5 bubbles 122aartv, 8 Oct 2016 | Read review
“Ask for a room from floors 1-5 as the lift only goes that far.”
 of 5 bubbles 945girliet, 13 Sep 2016 | Read review
5 of 5