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Hanoi E Central Hotel

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574 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Jakarta, Indonesia
Reviewed 15 September 2016

I stayed here with my family for about 2 weeks. Since I arrived until check out time, they always keep their smile and warmest greeting. Everyday always asking what we need or what they can help. All the staff are helpful and can speak English. The room are big (we got family room after we moved from our superior room...

Thank CintiaRetno
Reviewed 13 September 2016 via mobile

I stayed 3 nights in this hotel. It was excellent place well located in the old quarter of Hanoi with easy access to most of POI. The staff were so attentive and so polite and would go out of their way to make your stay as pleasant as possible. Thanks to Ms Mai and the rest of the staff for...

1Thank Ebrahim K
Reviewed 10 September 2016

My friend has come to stay at the Hanoi Elegance Emerald Hotel several times, and he really enjoyed it, then i decided to book this hotel. The interior was nice, modern on top of that the room is so clean. Mr Thuc and Mrs Thao and the other staffs are so nice and attentive, they are willing to go out...

1Thank Fried L
Reviewed 4 September 2016 via mobile

I was a guest on multiple days for an entire month. I've never seen such a dedication to purpose. The hotel staff will make you feel like the only guest, and accomodate you at every opportunity. I dropped in to say goodbye to the gracious staff (as I stayed in another city) and they gave me a room to shower...

1Thank Bagbey
Hampton-in-Arden, United Kingdom
Reviewed 31 August 2016

We loved our stay in Hanoi & the staff at the Elegance Emerald went out of their way to make it special for us. The breakfasts are delicious & generous, the rooms comfortable & well appointed, and the location is perfect (close to where you need to be but in a quiet street). We booked a great boat trip to...

Thank lancashiredoug
Reviewed 30 August 2016

We stayed here as a family of 5 and loved our time in Hanoi. The hotel is perfectly situated for many of the sights and yet is set in a relatively quiet street. The rooms are lovely and well equipped. Breakfasts are generous and a changing selection of delicious buffet items. The freshly cooked food (Eggs Benedict a highlight) was...

Thank Doug W
Reviewed 30 August 2016

We cannot fault one thing with this hotel. The hotel was absolutely brilliant and definitely great value for money! We were met at the airport and whisked to our hotel with no fuss. We arrived at the hotel and were greeted by a number of staff who were fantastic. We were checked in in no time and were offered fruit...

Thank Jonathan L
Haifa, Israel
Reviewed 27 August 2016

+ super personal service, attentive and friendly staff. + good location in the old quarter and a few minutes from Hoàn Kiếm lake. + loved our view from the room to the roof tops of the old quarter breakfast: we had breakfast at the neighboring elegance diamond hotel because the hotel's dining room was renovated at the moment. it was...

Thank Danielle K
Reviewed 27 August 2016

Excellent hotel and all the team ready to serve and help you, smile, helpful. Hotel to keep and an address where you want to come back. Excellent location in the old Hanoi. Wonderful rooms, mattress very confortable.

Thank Phanie H
New York City, New York
Reviewed 26 August 2016

I was pleasantly surprised at how exceptional the level of customer care was from the Manager, Mr. Duong and his staff are at this hotel. To be frank, my expectations of customer service were relatively low for Vietnam, until I stayed at this hotel. My room was perfectly clean, well maintained and had lots of direct sunlight without having street...

Thank Keith J

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Centrally located, 1 minute walk to the Sword Lake, the new boutique Elegance Emerald hotel possesses Six luxuriously-appointed rooms, all with city view open windows and are equipped with air conditioner, free ADSL & wireless internet access plus a private laptop, IDD telephone, satellite TV, mini bar, marble-tiled bathrooms with high-end amenities. Luxurious Penthouse Suite available. ... more   less 

Additional Information about Hanoi E Central Hotel

Address: No. 18 Lo Su Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Happy Hotel)
Region: Vietnam > Hanoi
Price Range: RM200 - RM356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi E Central Hotel 3*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#8 Business Hotel in Hanoi
#10 Romantic Hotel in Hanoi
#10 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi E Central Hotel staff and other travellers.
3 questions
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Singapore, Singapore
1 month ago
10 months ago

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Questions? Get answers from Hanoi E Central Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The penthouse is a two-bedroom unit with a balcony with lounge chairs and table and chairs for having meals or hanging out outside!”
 of 5 bubbles effiem22, 30 Nov 2016 | Read review
“It is worth taking a deluxe room instead of a superior room.”
 of 5 bubbles jessicabH995LV, 22 Nov 2016 | Read review
“the room we were in was out of the noise and very quiet very enjoyable”
 of 5 bubbles VickiMcQuade2016, 20 Nov 2016 | Read review
“We were on the 6th floor facing onto Lo Su Street and there was zero traffic noise”
 of 5 bubbles , 28 Oct 2016 | Read review
“I was on 6th floor, street side and it was quiet”
 of 5 bubbles lindac930, 15 Oct 2016 | Read review
5 of 5
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