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Blue Moon Hotel

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58 Reviews from our TripAdvisor Community

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Showing 47: English reviews
2 reviews
Reviewed 29 October 2016 via mobile

Stayed for 3 nights in october 2016,location is great and the staff were great,room wasnt the best we had cockroaches and lizards and it was very run down and in need of an upgrade,the noise from outside was unbearable at times,would say if you are on a tight budget and need a central location for a night or 2 then... More 

Helpful?
Thank floyddowling
Auckland, New Zealand
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 June 2016

Very disappointed in this hotel which I would call more of a hostel. The staff repeatedly tried to enter our room unannounced (I mean the reception staff, not cleaners). Felt very unsafe. They assumed we weren't in the room on several occasions and tried to enter our room using their key at 11pm!! much to their suprise to find us... More 

Helpful?
Thank laurenwt
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 February 2016

We were greeted by a friendly member of staff who didn't speak English but he brought us a heater and chairs and showed us a google translate, that the manager will be here in a few minutes. A very good first impression. The "manager" came and seemed nice as well, asked were we're from and had a little small talk... More 

Helpful?
Thank Reimo K
North Wales, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 February 2016

Me & my boyfriend stayed here on our first night in Hanoi on 12th December for 2 nights. The staff were brilliant with us and the rooms were clean and comfortable.The hotel is in a brilliant location too! Our baggage got left in the UK and the airport arranged to drop it off at our hotel. The staff rang the... More 

Helpful?
Thank Amy E
Melbourne, Australia
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 January 2016 via mobile

We just stayed here for one night which was good, I don't think I'd really want to stay here a long time as the rooms aren't huge and are a bit damp. Staff are very friendly and helpful, they offered to carry our bags for us. Location is really good and the included breakfast was nice - eggs, toast and... More 

Helpful?
Thank harriethoughton
Level Contributor
14 reviews
3 hotel reviews
Reviewed 17 November 2015 via mobile

Mr kelvin at blue moon was excellent. He is an outstanding person. Did more than was required. He helped plan n organise our entire vietnam tour. Checked in on a daily basis to ensure everything was upto standard and we were happy. Thank you Mr kelvin we would definitely recommend your services

Helpful?
Thank Sharkz L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2015 via mobile

We landed in Hanoi without any clear itinerary. We stumbled across blue moon hotel and asked if they could help us with our tour. We were helped by Mr Kelvin Dai, he went out of his way to plan our trip and gave us a very good deal. He made sure we were comfortable and also checked with us to... More 

Helpful?
1 Thank Yumnah M
Tokyo, Japan
1 review
Reviewed 19 October 2015

Situated in the center of Hanoi, therefore you can enjoy easy access to most of the city's tourist attractions, such as Hoan Kiem Lake, Municipal Opera House, St.Joseph Church and so on. Also there are many restaurants, coffee shops and souvenir shops nearby.

Helpful?
Thank Takashi H
Ballarat, Australia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 October 2015

i am giving his hotel 4 stars despite the fact that it might be a little bit grotty for some. There was the odd loose tile and a cockroach here and there, but the room was spotless. The staff were wonderful and the breakfast superb. This hotel is right at the northern end of Lake Hoa Kiem amidst all its... More 

Helpful?
2 Thank dccollyer
Toronto
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 July 2015

Let me put this into perspective for you: we received incredible service our two nights and then finally the day we checked out we left our bags with the boys for the day as we had a train to catch that evening. Upon arriving back to grab our bags we sat for a few minutes to relax and they rushed... More 

Helpful?
3 Thank Jeffyeffy

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hanoi Bluemoon Hotel is managed by Hanoi’s famous and popular hotel brand. Our hotel is an ideal resting point with 29 en-suite exclusive guest rooms. All rooms are equipped with the comfortable pillows, wooden floor, bathtub, standing bath, 19 inch flat screen TV and opened windows with great view of city, free wifi Internet and public internet accessible computers for free usage in the lobby. ... more   less 

Additional Information about Blue Moon Hotel

Address: 90 Cau Go | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM71 - RM107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Blue Moon Hotel 2.5*
Number of rooms: 19
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Questions & Answers

Here's what travellers have asked, with answers from Blue Moon Hotel staff and other travellers.
1 question
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Questions? Get answers from Blue Moon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get the back side rooms, unless you want to pass the rat park”
 of 5 bubbles reimok, 25 Feb 2016 | Read review
“Choosing a Superior Room is recommendable.”
 of 5 bubbles Jaques_Tsuge, 18 Oct 2015 | Read review
“There is no lift.”
 of 5 bubbles dccollyer, 6 Oct 2015 | Read review
“South side rooms are quieter.”
 of 5 bubbles raymaxm, 5 Jan 2015 | Read review
“Second floor rooms are the most convenient one.”
 of 5 bubbles lukej499, 7 Dec 2014 | Read review
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