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Stars Hotel

196 reviews
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Traveller (12)
Room & Suite (2)
Dining (1)
Overview
  • Excellent57%
  • Very good21%
  • Average8%
  • Poor6%
  • Terrible8%
Travellers talk about
“halong bay”(18 reviews)
“'sister' hotel”(2 reviews)
“old quarter”(22 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Pets Allowed
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (196)Write a Review
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All reviewshalong bay'sister' hotelold quarterroom was cleanair constaff was very friendly and helpfulquiet at nighta lovely staybusy streetdouble bedbooking toursfree breakfasteach morningnice breakfastlaundry serviceairport transferbalcony
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51 - 55 of 155 reviews
Reviewed 29 December 2015 via mobile

We stayed in this hotel for two nights. Given the price the hotel really exceeded expectations with a nice clean room with lots of space. The receptionists were also really kind and helpful. Only downside I can think of is the fact we booked a...More

Thank NickPEG67
Response from AnnaThu1990, Người quản lý at Stars HotelResponded 19 March 2016

Dear Nick, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that nice and big room,kind staff Your review as an encouragement to us in keeping up our good work....More

Reviewed 4 December 2015

 We stayed here for one night in Nov 2015 enroute from Sapa to Ninh Binh. Our room was very old, tired and bleak. One fluorescent bulb in the ceiling, no windows, old furniture, very worn bathroom. Breakfast was included in the price but was very,...More

Thank bpwarne
Response from AnnaThu1990, Người quản lý at Stars HotelResponded 19 March 2016

Dear Sir/Madam, I think that there is a mistake that you wrote your comments for wrong hotel You didn't stay in our hotel because there are 2 hotels in hanoi where have the same name but diffrent address we contacted you but you dint't reply...More

Reviewed 15 November 2015

good location to walk everywhere as hoan kiem lake 5 minutes, dong xuan market 3 minutes ,ho chi minh mausoleum 20 minutes. It is center of old town to easily find food, shop,bar...happy to meet anna and her staff ^^More

Thank Aine C
Response from AnnaThu1990, Người quản lý at Stars HotelResponded 19 March 2016

Dear Sir/Madam, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. Thank for recommending our good loaction and value money.These things are really helpful...More

Reviewed 14 November 2015 via mobile

We was very interested in staying here.Warmly welcome by nice staff.The room is nice and fresh by good bathroom and soft bed.Breakfast is various to order.The receptionist-Tony Thuan is super friendly and helpful.He showed the food the shop the beautiful location to enjoy in city.The...More

Thank doanh747
Response from AnnaThu1990, Người quản lý at Stars HotelResponded 19 March 2016

Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience...More

Reviewed 27 October 2015 via mobile

I saw people gave high rates for this hotel on Booking.com but when i was there i feel disappointed about their service. They gave us the room in the back. The air conditioner dropped water and there hadn't no room to change but we saw...More

1  Thank TamKhai
Response from AnnaThu1990, Người quản lý at Stars HotelResponded 13 November 2015

Dear TamKhai, Thank you for your stay at our hotel and then we explain some trouble you had for you to understand as well as next customers -First,you came to our hotel at 8 pm evening for looking a room.We have only one room at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$18 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$18 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (12)
Room & Suite (2)
Dining (1)
Hotel & Grounds (51)
Bathroom (2)
Questions & Answers
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MARTIN S
10 August 2014|
AnswerShow all 2 answers
Response from cerussell1 | Reviewed this property |
I stayed in two different rooms whilst there and they were both different sizes. I think there were three or four floors and the first time I stayed in the top back room. This didn't have a balcony and was smaller than the... More
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Votes
Room Tips
"ask Ana anything she will tell you)))"
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"No elevator but quieter floors higher up"
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"Room 403. It has a small outside courtyard with shrine"
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"If I were you I would choose a room situated on the street, because there's a beautiful view."
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