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Hanoi Golden Moon Hotel

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#24 of 573 Hotels in Hanoi
Certificate of Excellence
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321 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Golden Moon Hotel
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Showing 268: English reviews
1 review
Reviewed 2 weeks ago via mobile

We just visited Hanoi for the first time. The Golden Moon Hotel was a perfect location. Walking distance to everything in old town. The staff was friendly and helpful. The rooms were clean and comfortable.

Helpful?
Thank Steve G
2 reviews
Reviewed 3 weeks ago via mobile

We booked direct with this hotel months prior based on TripAdvisor reviews and they were easy to deal with. We also got better rates than online. Very happy with our stay and their exceptional service. We left luggage with them when we went on 3 day Halong Bay cruise and when we checked out last day. We also booked a... More 

Helpful?
Thank Shaun W
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

We really enjoyed our stay at golden moon, the staff were friendly and helpful, the rooms were clean and well stocked and the breakfasts were delicious. The bed was a little hard, but overall excellent stay

Helpful?
Thank Amanda S
Level Contributor
3 reviews
Reviewed 3 weeks ago

We stayed in this hotel for 3 nights in total and we were not disappointed. The room was large and the location is terrific. The rate was very reasonable. I highly recommend it! I will stay again if I ever visit Hanoi in the future.

Helpful?
Thank Evangelos N
Prague, Czech Republic
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

Me and my girlfriend stayed in Golden Moon Hotel and sister hotel Golden Moon Suite for total of 4 nights in between our trip to various parts of Vietnam. First, the staff is great. Peter helped us with booking trips, arranged taxi pick ups and everyone else was very helpful and attentive. We were allowed to safely leave our luggage... More 

Helpful?
Thank Michal K
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at the Hanoi Golden Moon hotel for a couple of nights recently and it was a great place to stay while discovering Hanoi. It is located in an area that doesn't feel as touristy as the rest of the old quarter, with nice places to eat street food located nearby. The staff were very attentive and helped us... More 

Helpful?
1 Thank MarNel0729
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here for one night when we arrived in Hanoi for the first time. We requested airport pick up and it all went smoothly. Very friendly staff and very helpful. We came back to Hanoi two days later and we asked if we could a store our luggage there until our train left and we could, no problem at... More 

Helpful?
Thank Anette F
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Overall a very good hotel. The service is excellent, the rooms are very decent and the location is perfect. Very ease to book trips to Sapa and Ha Long Bay as well and not too expensive. I would recommend it to anyone.

Helpful?
1 Thank Stefan P
Calgary, Alberta
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

From the moment I walked in the staff could not have been more genuinely warm and terrifically helpful - from providing a map to organizing a car to take me to a remote location out of town they were wonderful. The room was great with very clean sheets and a comfortable mattress. Good location. The only issue is the street... More 

Helpful?
1 Thank 707jen
Hanoi, Vietnam
1 review
Reviewed 5 weeks ago

The staff are most courteous and serve you with a smile. They speak good English and go out of their way to assist you with travel plans. The rooms are squeaky clean and well appointed. The WiFi works like a charm. Their complementary breakfast is a spread!

Helpful?
Thank ecovetpai2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At the Hanoi Golden Moon Hotel we combine customer service,staff attitude and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities. Our cosy hotel is run by a small team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. What they don`t know isn`t worth knowing. Nothing is too much trouble for us. Here, you will experience many moments of peace, good service and a welcoming smile. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. it is a short walk to the Hoan Kiem Lake and 10 minute to the Night Market Hoan Kiem, the Water Puppet Theatre and the many other delights of traditional Ha Noi. Hanoi Golden Moon Hotel is your ideal choice to stay and discover the real Hanoi ... more   less 

Additional Information about Hanoi Golden Moon Hotel

Address: 65 Nguyen Huu Huan | Hanoi Viet Nam, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM130 - RM648 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Golden Moon Hotel 3*
Number of rooms: 8
Reservation Options:
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Hotel Style:
#11 Spa Hotel in Hanoi
#46 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Golden Moon Hotel staff and other travellers.
2 questions
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Germantown, Tennessee

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Questions? Get answers from Hanoi Golden Moon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms we stayed in were great in size”
 of 5 bubbles ashleycheung15, 19 Nov 2016 | Read review
“We had a room without city view (so not at the street side), and they were very quiet.”
 of 5 bubbles pieterl2013, 18 Nov 2016 | Read review
“Great with city view room.”
 of 5 bubbles carstenhasberg, 13 Nov 2016 | Read review
“best location at old quarter Hanoi”
 of 5 bubbles ecovetpai2016, 28 Oct 2016 | Read review
“Contact with Peter Lee”
 of 5 bubbles michelllinares, 26 Oct 2016 | Read review
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