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Hanoi Guest House

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1 room 2 adults 0 children
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Hanoi Guest House
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1,620 Reviews from our TripAdvisor Community

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Showing 1,397: English reviews
Reviewed yesterday NEW

The location of the hotel is fantastic - right in the middle of everything with shops, bars and restaurants all around. The staff were really friendly and welcoming as soon as we arrived! The lady on reception even talked us through the map of nearby places to see and recommendations for the area. Nice breakfast made to order, included in...

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Thank Emma L
Reviewed 2 days ago NEWvia mobile

I absolutely loved this place. Ms Kim & Ms Lan are simply amazing. They made us feel at home and told us all about Hanoi. They made sure we were okay whilst we were there and always added a bit extra to make out stay comfortable. The rooms are clean and highly recommend the family room which we were upgraded...

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Thank 60tarynk
Reviewed 2 days ago NEW

Very excellent services provided by Hanoi Guest House! All of the staffs are very friendly, helpful and effectivens. Hotel room also is cleanes, comfortable and it is valueable on what you paying. Kudos to Ms Kim, Ms Lan, Ms Anna and other staffs for the best arrangement during our stay here, we are very enjoy to stay here and It's...

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Thank King L
Reviewed 3 days ago NEWvia mobile

Really enjoyed our stay here. Right in the centre of the old quarter of Hanoi. Staff are lovely and very helpful and great for recommendations about things to do for the day and will help organise tours. Breakfast is delicious, with heaps to choose from. Stayed in the Superior Deluxe room which was huge and really good value for money.

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Thank Chloe M
Singapore, Singapore
Reviewed 4 days ago NEW

great location. surrounded by many restaurants, shops, drinking places. even had a band playing outside the hotel on the saturday night that we were there. great room. tidy. good size. comes with fridge and tv. complimentary water, tea, coffee and fruits. our room had a balcony which opened into the street. great for people watching and just chilling out. all...

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Thank ayigarcia3
Budapest
Reviewed 4 days ago NEW

Great location. Clean rooms and super friendly and helpful staff. We were very satisfied with the breakfast too that was semi-buffet (juices, fresh fruits, tea coffee) and also freshly prepared egg dishes, pancakes and pho available.

Review collected in partnership with this hotel
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1Thank mesi_tar
Singapore
Reviewed 5 days ago NEW

Second time in Hanoi and choose the same hotel. Love the hospitality of the staffs and the excellent location at the old quarter of the Hanoi city. Very touch by the staffs who even helped us claimed back a dinner from the travel agency during our trip to Mai Chau due to the delay of the traffic in the morning....

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Thank 9999wongjacob
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this review

Dear 9999wongjacob, We deeply thank you so much for your lovely comment posted on Tripadvisor.com about your second stay. We are so equally delighted to know how much you enjoyed the hotel’s service, the location is great and we are particularly pleased to read you found the hotel staff very helpful and kind. We hope it is not too long...

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEWvia mobile

The service of this place is top notch. They personally take care of your belongings and send you to train stations for trips to Sapa and etc. The room is really clean and tidy, so is the toilet. Breakfast is complimentary and it is well made. They even gave us a complimentary dinner with free beer to go along with...

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Thank YinKeet248
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this review

Dear YinKeet248, We are delighted to know that you've enjoyed our hotel for our services and for our service, helpful staff, location, bedroom and breakfast. It's all the time a pleasure to read such review and to know that our guests have only positive comments to give about us. We will continue to improve our services and Customer satisfaction. Thank...

Sydney, Australia
Reviewed 1 week ago

5 nights at Hanoi Guest house. This is in a great location in the old quarter. Easy to get everywhere worth seeing, and most of it you can do on foot. The staff were really friendly in particular Quynh, Daisy, and Lan. They really made out trip a lot of fun, always there to answer questions and have a laugh....

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Thank robbieh836
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this review

Dear Robbieh836, Many thanks for taking the time to leave your feedback following your recent stay at Hanoi Guest House. I was delighted to read that you enjoyed your stay with us such as beautiful room, delicious breakfast, great location, helpful and friendly staff. I have passed on your kind words to the rest of the team. We apologize for...

Reviewed 1 week ago via mobile

My stay in Hanoi guesthouse was simply excellent. The service is amazing!!! And all the staff is so nice and really goes out the way to make everything perfect. Breakfast is very good and the tours we booked with them were perfect too. The location is the best, just in the middle of the old quarter full of charm! I...

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Helpful?
Thank Andrea V
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this review

Dear Andrea V, Thank you very much for taking the time to write your kind words following your recent stay with us. I was really pleased to read that you enjoyed your stay in our hotel and that you were also happy with the welcome, service, tours arrangement you received during your stay. We appreciate your review and great comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. ... more   less 

Additional Information about Hanoi Guest House

Address: 85 Ma May Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM116 - RM889 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
Hanoi Guesthouse Hotel Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Guest House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Helpful and friendly staffs. Very happy during our stay”
 of 5 bubbles 9999wongjacob, 12 Jan 2017 | Read review
“Choose a room at the back of the hotel, not street facing.”
 of 5 bubbles robbieh836, 9 Jan 2017 | Read review
“Excellent service”
 of 5 bubbles Napolien316, 9 Jan 2017 | Read review
“Have stayed at rear and street front rooms and both were good.”
 of 5 bubbles serendipity44988, 6 Jan 2017 | Read review
“The family one : 301 or 401”
 of 5 bubbles 692juttau, 31 Dec 2016 | Read review
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