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Somerset Grand Hanoi

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$251*
US$113*
Great Deal
US$251*
US$114*
US$251*
US$114*
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Somerset Grand Hanoi
Somerset Grand Hanoi
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631 Reviews from our TripAdvisor Community

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Showing 513: English reviews
east lothian
Reviewed 31 October 2016 via mobile

Really wonderful hotel. Stayed in 2 bed executive. Room had lots of space including separate kitchen, lounge and 2 bathrooms. Ok some areas looked a little bit tired but for the price and service you receive that's fine. Staff were lovely and couldn't do enough for you. Room had everything you could want: kitchen equipment, toaster, washing machine with soap...

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Helpful?
Thank edinburgh01
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear edinburgh01 It is wonderful to learn of your recent stay experience at Somerset Grand Hanoi. Thank you so much for recognizing the service of our associates and I am glad they have brought life to our brand. I am also very happy to hear that our apartment, facilities and location are meeting your expectation. Your positive review certainly encourages...

Seoul
Reviewed 30 October 2016

Breakfast is good and room condition is good. Very nice for family staying. Location is close to kwan an ungyen and famous location. 5 minutes walk to city center. Two bed room is good for family. High recommendation...

Review collected in partnership with this hotel
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Helpful?
Thank Bontaek K
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Bontaek K It is so wonderful to read you had an excellent stay at Somerset Grand Hanoi and I am most thankful for your personal recommendation to your friends and relatives. Thank you for your positive reviews on our apartment, breakfast, facilities and strategic location. Your compliments motivate us to do better to ensure our guests have a warm...

Australia
Reviewed 30 October 2016

This was ok for our large party of 7 we booked 2 bedrooms x 4 and they were very spacious liked the pub and the pool area and staff were freindly The units need to be upgraded and some money spent on this to bring this to a better standard of accomodation location ok 10 min walk to lake (This...

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Helpful?
Thank junnel
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear junnel Thank you so much for your recent visit to Somerset Grand Hanoi. First of all, I am glad to hear the compliments about our spacious apartment, service and our strategic location. I am also happy to share that we are planning for refurbishment next year as well as we are progressively upgrading our lifts by end of this...

sydney
Reviewed 30 October 2016

This was one of the best value-for-money hotels we have stayed in. The rooms were absolutely huge, jacked up with a kitchen, two bathrooms, two bedrooms, three TV's, a living room, there was nothing more you could ask for. And there was also great views of the city from each window in the room. It was a great hotel, with...

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Helpful?
Thank SSNEB
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear SSNEB Thank you so much for sharing your positive impression of your recent stay at Somerset Grand Hanoi. I am very happy to read that you enjoyed every aspect of your stay with us and particularly we are very thankful you mentioned this was one of the best value for money accommodation you have stayed. Thank you also for...

Seoul
Reviewed 27 October 2016

Everything will be much better than you anticipate. Perfect room condition. Nice bedding. Most surprisingly, i messed up the kitchen cooking and i was going to clean it the next day. But cleaners cleaned everything the next day. I was so moved and grateful. Thank you for everything.

Review collected in partnership with this hotel
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Helpful?
Thank hojunej
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear hojunej It is so wonderful to read your generous review on your recent stay at Somerset Grand Hanoi. Thank you so much for mentioning your stay has been "just perfect"! Your kind words and compliments are most encouraging and reflect our team's commitment to provide our guests a "perfect" stay at all times. Once again, thank you for choosing...

Beijing, China
Reviewed 27 October 2016

V. satisfied with the hotel and service. Esp. the location and size of room. AC throughout. The inhouse bar was a plus after a day's walking. The outdoors swimming pool was good, although already cold in early October; the gym looked v. good although I did not get a chance to visit it

Review collected in partnership with this hotel
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Helpful?
Thank davidbevisg
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear davidbevisg It is so wonderful to read your review on your recent stay at Somerset Grand Hanoi. Thank you for your positive reviews on our service, apartment, location, facilities and service. Your compliments motivate us to do better. Once again, thank you for staying with us and we look forward to welcoming you back soon for another great stay....

Seoul, South Korea
Reviewed 21 October 2016

great location and staff . and 4F restaurant is great...bun-cha ?? is nice.. dish... it is the best residence for family trip also room rate is reasonable . i will re-visit here if i go to hanoi again... but pool is not good for kid...to small and too deep. and many bee around pool.

Review collected in partnership with this hotel
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Helpful?
Thank 716sunheeh
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear 716sunheeh Thank you so much for your recent stay at Somerset Grand Hanoi and I am most happy to read your wonderful review about us! I am very fortunate to have a good team that bring our Somerset brand alive. Your compliments on our location, facilities and staff are most encouraging and motivate us to do better. Once again,...

Nairobi
Reviewed 20 October 2016 via mobile

We enjoyed a very comfortable stay at this hotel. The two bed appartment was perfect for our needs as a family. The pool area was pleasant, although the water was pretty cold! The hotel staff were friendly and helped us organise transport and currency exchange. There is a supermarket within the building, as well as restaurants and cafes. The taxi...

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Helpful?
1Thank RebeccaOwens
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear RebeccaOwens Thank you so much for sharing your positive impression of your recent stay at Somerset Grand Hanoi. I am very happy to read that you enjoyed every aspect of your stay with us and particularly we are very thankful you mentioned this is a great base for a visit to Hanoi. Thank you also for recognizing the service...

Wellington, New Zealand
Reviewed 19 October 2016

Our spacious 2-bedroom apartment in the Somerset Grand Hanoi was absolutely perfect for what we needed - comfortable beds, great service, effective aircon, everything we needed (including a well-priced mini supermarket in the building), very close to the old city and good dining options, and the large outdoor swimming pool was a godsend. Décor needs updating but everything was clean...

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Helpful?
1Thank wellycarolyn
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Wellycarolyn It is so wonderful to read your review on your recent stay at Somerset Grand Hanoi. Thank you for your positive reviews on our apartment, location, facilities and service. Your compliments motivate us to do better. Once again, thank you for staying with us and we look forward to welcoming you back soon for another great stay. Warmest...

Songkhla, Thailand
Reviewed 13 October 2016

Room overall it good look like private apartment/ condo quite old a bit cause hotel establish since long time I think. Property facility was full options example pool villa, fitness center, etc. Huge restaurant and more variety of food.

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Helpful?
Thank NesTle0215
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear NesTle0215 Thank you so much for your recent visit to Somerset Grand Hanoi! I am glad to hear that our apartment, facilities and strategic location are meeting your expectation. Our residence opened in 1997 and was last refurbished in year 2011. We are pleased to share that we are planning for our next upgrading work next year. We truly...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Somerset Grand Hanoi

Address: 49 Hai Ba Trung St, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: RM495 - RM672 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Somerset Grand Hanoi 4.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Hotwire, Agoda, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Somerset Grand Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Hotel Style:
#18 Luxury Hotel in Hanoi
#28 Family Hotel in Hanoi
#35 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Grand Hanoi staff and other travellers.
13 questions
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Questions? Get answers from Somerset Grand Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Let the sun in to the room or air the room out, the musky smell is not so welcoming to the tiresome travelers”
lucysK6749CU, 20 May 2017 | Read review
“ask for high floor.”
Johnsoco, 14 May 2017 | Read review
“Select a room at the rear away from the main street as a loudspeaker blares propaganda early morning. The windows are not sound proof”
kkthapar, 9 May 2017 | Read review
“Gt a room on a higher level because street noise can be quite loud at the lower levels (depending on what you are used to). be aware that some rooms and some floors of the hotel are smoking friendly, so specify whether you do/don't want a smoking room.”
RhysB519, 7 May 2017 | Read review
“Ask High Floor for a Hanoi City View”
shabulee, 24 Apr 2017 | Read review
5 of 5
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US$113* /night
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Hotels.comUS$114
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Prices are for 1 room, 2 adults
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