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30/07/2017 31/07/2017
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    Somerset West Lake

    No 254D Thuy Khue Road, Hanoi 10000, Vietnam
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$69
    US$66
    SAVE US$3
    US$67
    US$67
    Traveller (82)
    Room & Suite (39)
    Dining (6)
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    80 reviews
    #129 of 588 hotels in Hanoi
     
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    The Hanoi Club Hotel & Lake Palais Residences
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    Overview
    • Excellent37%
    • Very good41%
    • Average17%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Somerset Hoa Binh
    80 reviews
    #129 of 588 hotels in Hanoi
     
    Somerset Grand Hanoi
    657 reviews
    #79 of 588 hotels in Hanoi
     
    Diamond Westlake Suites
    93 reviews
    #120 of 588 hotels in Hanoi
     
    The Hanoi Club Hotel & Lake Palais Residences
    262 reviews
    #195 of 588 hotels in Hanoi
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (116)
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    There are newer reviews for Somerset West Lake
    See the most recent reviews

    21 - 25 of 97 reviews

    Reviewed 24 January 2017

    It reads "Welcome Home" on the business card of the Somerset West Lake, and for once, that is an accurate advert. I truly felt at home during my stay. I have stayed at several hotels in Vietnam, and this experience certainly was one of the...More

    1  Thank SonOfClovis
    Response from James L, General Manager at Somerset West LakeResponded 27 January 2017

    Dear SonOfClovis, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. I am particularly delighted to hear the wonderful compliments on Ryan, Ellen...More

    Reviewed 17 January 2017 via mobile

    I have spent a 10 days at Somerset West Lake. It is a good place if you need an apartment with full facilities and reasonable price. The party for residents once a month is awesome. You will have opportunity to taste local foods by Somerset...More

    Thank Dũng N
    Response from James L, General Manager at Somerset West LakeResponded 27 January 2017

    Dear Dũng N, Thank you for sharing your stay experience. I am glad that you a wonderful stay with us recently. The Residents Day on every first Friday of the month is designed to share a little of the local culture with our valuable residents...More

    Reviewed 16 January 2017

    Room condition is good to stay. Clean and nice interior design. You can choose scramble, omelet, soft-boiled egg.. and also enjoy Vietnam noodle or Japanese noodle and coffee with simple buffet. Wi-Fi internet speed is normal but good to use. But if your room is...More

    Review collected in partnership with this hotel
    Thank euijun2017
    Response from James L, General Manager at Somerset West LakeResponded 27 January 2017

    Dear euijun2017, It is great to have you stay with us. We are glad that you had an enjoyable stay. Your kind compliments on the room layout and condition, breakfast service and the gym facilities are appreciated by the team. We hope you will stay...More

    Reviewed 4 January 2017 via mobile

    We decided to stay a bit far from old quarter and hoan kiem lake because at least to stay nearby west lake is almost the same price you pay for townhouse hotel in those areas. Once we checked-in somerset westlake, it wasn't disappointed me even...More

    Thank Phensinee
    Response from James L, General Manager at Somerset West LakeResponded 16 January 2017

    Dear Phensinee, Thank you for your generous compliments of our serviced residence. It is great to have you stay with us and we are even more delighted to learn that you had a wonderful stay. Your compliments motivate us to continually improve our service delivery....More

    Reviewed 29 December 2016 via mobile

    Stayed 5 nights here and it was a comfortable experience, all my needs were met, away from the hustle and bustle of Hanoi's city centre. Front desk staff were friendly and attentive - faulty electric kettle was replaced immediately and nearby attractions were highlighted to...More

    Thank Elaine T
    Response from James L, General Manager at Somerset West LakeResponded 16 January 2017

    Dear Elaine T, Thank you for your compliments and we are happy that you had a wonderful stay with us during your recent visit. I am glad that you find the location of our property which is next to the scenic West Lake ideal for...More

    Somerset Hoa Binh
    80 reviews
    #129 of 588 hotels in Hanoi
     
    Somerset Grand Hanoi
    657 reviews
    #79 of 588 hotels in Hanoi
     
    Diamond Westlake Suites
    93 reviews
    #120 of 588 hotels in Hanoi
     
    The Hanoi Club Hotel & Lake Palais Residences
    262 reviews
    #195 of 588 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$70 - US$108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #52 Luxury Hotel in Hanoi
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Agoda, Booking.com, Priceline, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Hotwire and HotelQuickly so you can book your Somerset West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Somerset West Lake Hanoi ,
    • Somerset West Lake Hotel Hanoi
    Add Photo Photos
    Traveller (82)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (77)
    Bathroom (3)
    Family and Play Areas (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mimi F
    7 November 2016|
    Answer
    Response from Carbarg | Reviewed this property |
    We had a similar situation, booked a couple of days and then we got a really good deal to stay there 'till 11pm, since our flight was at 1am
    1
    Vote
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    Wayne K
    5 December 2015|
    Answer
    Response from Merlion42 | Reviewed this property |
    The hotel does provide transport to and fro the airport, but it is NOT free. It cost VND950,000++ per way (or VND1,450,000++ per 2 way) for a Mercedes Car that can accomodate maximum 3 persons and 2 small luggage. We hailed... More
    0
    Votes
    Room Tips
    "excellent"
    Read review
    "Excellent room service"
    Read review
    "I found the view from unite 708 to be fabulous!"
    Read review
    "All rooms are spotless and quiet, I prefer a room facing the lake, but it's really unimportant."
    Read review
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