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03/09/2017 04/09/2017
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    Hanoi City Palace Hotel

    106 Hang Bong Street, Old Quarter | Hoan Kiem Dist, Hanoi 10000, Vietnam
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    03/09/2017 04/09/2017
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    US$31
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    Traveller (317)
    Room & Suite (99)
    Dining (21)
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    Overview
    • Excellent77%
    • Very good18%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “halong bay” (175 reviews)
    “old quarter” (247 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Concierge
    Wheelchair Access
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,252)
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    1 - 5 of 1,108 reviews

    Reviewed 23 June 2017 via mobile

    The receptionist are amazing. We arrived with a warm welcome and they where generally interested in us having a great stay. Honestly they are amazing at their jobs firstly they told us where to go for the day and the good spots to go. I...More

    Thank Nikiesha M
    Reviewed 28 May 2017 via mobile

    The place is good for long term staying. The front office staff are amazing. Rooms are nice,clean and tidy.Room rate is very reasonable. I have been there several times. I will be there on my next trip as well.

    Thank Razu A
    Reviewed 23 May 2017 via mobile

    shocking experience in this hotel! where do i start, upon arrival they didn't have any record of our booking and didn't make us feel welcome at all. the negatives are too much to write but here is a small summary: - hotel being renovated on...More

    1  Thank Sophie D
    Reviewed 19 May 2017

    Let's start with the negatives : we booked that hotel because it was rated as a 3.5 stars but in fact, when you come in, there is a plaque saying that it's a 2 stars. It explains why you need to 'start heating' your water...More

    Thank Pilku_Feee
    Reviewed 4 May 2017

    The hotel looks fancy on the outside but the bathroom is quite bad and the tower were old and makes me feel uncomfortable. The room is okay and the bed is really good to take a rest after a long tired day. My room were...More

    Thank Mai Phương L
    Splendid Star Grand Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Room Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$29 - US$55 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Business Hotel in Hanoi
    • #20 Family Hotel in Hanoi
    • #29 Romantic Hotel in Hanoi
    • #45 Spa Hotel in Hanoi
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Hanoi City Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Elegance 3 Hotel Hanoi ,
    • Elegance 3 Hanoi
    Add Photo Photos
    Traveller (317)
    Room & Suite (99)
    Dining (21)
    Pool & Beach (4)
    Hotel & Grounds (167)
    Bathroom (44)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Carel C
    17 April 2017|
    AnswerShow all 3 answers
    Response from Michel M | Reviewed this property |
    Call the hotel ask for the manager Tony Phuong. He speaks good English. I found him quite helpful addressing my concerns and questions.
    0
    Votes
    Carel C
    17 April 2017|
    AnswerShow all 3 answers
    Response from icuarfu | Reviewed this property |
    yes and yes.
    0
    Votes
    Declan S
    19 November 2016|
    AnswerShow all 2 answers
    Response from PhongPT | Property representative |
    Thank you for your concern on our property, Yes all the room in our hotel are with the internal window for fresh air. Some balcony suite rooms are in front with balcony view down on the street.
    0
    Votes
    Room Tips
    "Ask for a room in the back it's quiet."
    Read review
    "Room 405 for good balcony and a bit of privacy"
    Read review
    "Go for the best room you can afford if staying here - I ended up with the one in the picture."
    Read review
    "Ask to be off the main road if you are wanting a little quieter room!"
    Read review
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