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Oriental Suites Hotel & Spa

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Traveller (650)
Room & Suite (360)
Dining (68)
Overview
  • Excellent93%
  • Very good5%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“night market”(199 reviews)
“old quarter”(498 reviews)
“halong bay”(227 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,200)
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1,877 results
Traveller rating
1,769
91
15
2
0
Traveller type
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LanguageEnglish
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1,769
91
15
2
0
Show reviews that mention
All reviewsnight marketold quarterhalong bayvietnamese coffeesister hoteljunior suitethe hotel staffwelcome drinkperfect locationvisiting hanoihoan kiem lakeexcellent hoteloutstanding servicehotel is locatedi highly recommend this hotelbreakfast was deliciousbusy street
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1 - 5 of 1,877 reviews
Reviewed today via mobile

Fantastic boutique hotel in a great spot of the old town. I wish Australian hotels would treat their guests like this Hotel does. The staff are polite, helpful and go that little bit extra that is sadly lacking in a lot of hotels. Breakfast service...More

Thank Biscuit1972
Hotel's Favourite
Reviewed 25 February 2018 via mobile

We stayed three nights before going to Ha long bay and one night after. Location- great location in the Old Quarter 2 mins from the lake. Walking distance to many attractions, shops, bars and restaurants. Check in- we arrived after a long flight to a...More

2  Thank L_K1509
Reviewed today via mobile

Staff acted very professionally and manager (owner?) We spoke with when checking out had a really good sense of customer service and proposed we could still use their airport shuttle at a discounted rate even though we would be staying at another hotel (because of...More

Thank Eefas
Reviewed yesterday

This has been one of my favorite places to stay! After coming off a flight, I was pretty tired. The staff was very welcoming and provided welcome drinks while we got checked into our room. The receptionist gave us lots of information about the area...More

Thank mvanschoyck1647
Reviewed yesterday via mobile

Staff were very friendly and approachable! They pay attention to details to ensure that we have a comfortable stay! Rooms are clean and comfortable! The breakfast spread changes everyday! The location is convenient as the hotel is nestled in the heart of the old quarters....More

Thank Cherylene H
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Breakfast included
Concierge
Breakfast Available
Things to do
Restaurant
Spa
Details
Price range
US$60 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hanoi
#4 Romantic Hotel in Hanoi
#7 Family Hotel in Hanoi
#10 Spa Hotel in Hanoi
#10 Luxury Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$60 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hanoi
#4 Romantic Hotel in Hanoi
#7 Family Hotel in Hanoi
#10 Spa Hotel in Hanoi
#10 Luxury Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites
Photos
Traveller (650)
Room & Suite (360)
Dining (68)
Amenities (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
TravelAroundBug
29 July 2018|
AnswerShow all 6 answers
Response from Oriental S | Property representative |
Dear Reviewer TravelAroundBug, Thank you so much for your kind supporting, Based on your request, I would like to confirm that we have 02 options as follow for balcony room: + Royal terrace suite room: Located on the 04th... More
0
Votes
steelo10
25 November 2017|
Answer
Response from Radl85 | Reviewed this property |
i would recomend going in early november, the staff will help you regardless. Fantastic hotel.
0
Votes
Google Translation
sarahlH6671ZY
5 October 2017|
AnswerShow all 8 answers
Response from Dot G | Reviewed this property |
I stayed there on 2 occasions on floors 2 & 3 and there were no balconies. I suspect from another response that balconies are likely to be on the higher floors. Just request a room with a balcony but be aware this is the old... More
0
Votes
Room Tips
"If staying for a special occasion, mention it when booking--their service is fantastic!"
Read review
"Ask for room 601 with a terrace balcony overlooking the city. Not too noisy and a large comfortable room."
Read review
"The least expensive room is small and has no windows but it's clean and comfortable."
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"We were three times in this hotel, no room had a window but the rooms were very clean en quiet."
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