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Alagon Central Hotel & Spa

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Alagon Central Hotel & Spa
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650 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Port Douglas, Australia
Reviewed 6 days ago NEW

Positives, staff upon arrival is professional, polite and helpful. The room is clean and has a fresh feel to it. Room service was efficient and abundant. Look, we stayed over night on our way to the airport and therefore I can not comment on the overall experience on offer. However, we did not receive what was promised upon arrival. Upon...

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Helpful?
Thank Joann L
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Joann L, Thank you for choosing to stay with us. I am very sorry that your experience at Alagon Central was disappointing as this is certainly not the experience we strive to deliver to our guests. I have brought your comments to the attention of our senior leadership team and assure you that these issues will be addressed during...

Reviewed 1 week ago NEWvia mobile

I book this hotel through their website. They gave me an option to upgrade the room with a window and a view. I would suggest don't bother. As the Room had a small window, that open out to the back alley way and it stinks. But if you are out and about all day you don't need a window. As...

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Helpful?
Thank Grace T
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Grace T, Thanks for staying with us and for sharing this feedback on your stay. We are very sorry that your experience at Alagon Central was disappointing as this is certainly not the experience we strive to deliver to our guests. I have brought your comments to the attention of our senior leadership team and assure you that these...

Reviewed 1 week ago NEWvia mobile

Alagon Central Hotel & Spa is situated in the heart of Ho Chi Minh City's District 1 neighborhood. Located within a short walk (5 min) to the Ben Thanh Market; Independence Palace; and shopping, restaurants, and site seeing venues of all sorts, this hotel is ideal for business and leisure travelers. The room in which I stayed is good. All...

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Helpful?
Thank Tk V
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Tk V, Thank you for your time leaving us such a nice comment. We are happy that you have enjoyed your stay. Your nice words will be delivered to our team, specially Mrs. Lucy. We look forward to have the chance host you here at Alagon Central very soon. Stay connected and best regards, Andrew Tram Guest Service Manager!

Perth, Australia
Reviewed 1 week ago

excellent! Reception staff , especially Lucy, went out of their way to make our stay enjoyable.she spoke excellent English, and catered to our every need. the food was very good, as was the service. I would recommend this hotel.

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Helpful?
Thank johncarolcurnow
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear johncarolcurnow, Many thanks for choosing Alagon Central Hotel and I'm delighted you enjoyed the hotel. Your kind words will definitely be passed to Mrs. Lucy. I believe she will be more than happy to welcome you back at Alagon Central anytime. Warm Regards, Andrew Tram Guest Service Manager!

Cancun
Reviewed 1 week ago via mobile

Clean hotel in central HCM. The rooftop is nice. They have a bar and pool and jacuzzi. We stayed here for one night and we wish we stayed longer. Very good service and the breakfast is also good. I would recommend this hotel to a friend.

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Helpful?
Thank Skim0207
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Skim0207, Many thanks for your time leaving us a nice comment. We are delighted that you have enjoyed the breakfast and our central location. We hope to welcome you at Alagon central more often. Warm Regards, Andrew Tram Guest Service Manager!

Sydney, Australia
Reviewed 1 week ago via mobile

First room we stayed in was terrible for noise. All it took was a quick visit to reception and we were moved to another room. Unfortunately this room ended up being not much better for the noise. I'm sure if I asked again we would've been moved but I didn't want to complain. Other than the noise the hotel was...

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Helpful?
Thank AusGypsie
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear AusGypsie, Thank you very much for taking the time to address your concerns regarding your recent stay at the Hotel. I'm so sorry you were left with a negative impression of our Hotel. Your comments about the noise will be raised to our senior leaders accordingly to improve our services through ongoing improvement programs. Best Regards, Andrew Tram Guest...

Loggerheads, United Kingdom
Reviewed 1 week ago via mobile

I have stayed at this hotel popular hotel nearly 20 times for both business and holidays, I booked direct with Lucy during my last visit and Lucy was waiting for us when we checked in with a warm welcome. The hotel offers good value for money, there are many different room types so ensure you Book one that suits your...

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Helpful?
Thank GenesusPaul
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear GenesusPaul, Thank you so much for taking some of your time and writing a review here on TripAdvisor. It is great to learn that you had a brilliant stay with us, and that you enjoyed our high level of service standards . I am happy to provide you a memorable experience and look forward to seeing you again soon....

Melbourne, Australia
Reviewed 1 week ago via mobile

Only realised last night that there is a brothel set up down stairs and you have to walk past it every time you go out. I saw so many couples approached and begged. There are so many better places to stay that don't involve a ref light section down stairs

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Helpful?
Thank 380ja
KL
Reviewed 2 weeks ago

Was there whilst on short trip to Ho Chi Minh. Location wise it is rather convenient to walk to Benh Thanh Market and surrounding. Near to the main bus terminal as well. Quite easy to hall taxi as well . There are some umbrellas with the taxi brand to aid grabbing a cab. The room is spacious enough with a...

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Helpful?
Thank KlCarmen
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear KlCarmen, We would like to thank you for your kind support by choosing to stay at Alagon Central Hotel & Spa. It was our pleasure to welcome you as our guest. We are pleased to hear that you overall enjoyed your stay with us. If your travels bring you back to Ho Chi Minh City, we hope we will...

Devonport, Australia
Reviewed 2 weeks ago

Nice hotel centrally located in walking distance to markets and other attractions. staff were very friendly and accommodating, rooms are nice, clean and a good size, comfy beds, nice bathroom too. Great bar and pool area on the rooftop with great views of Saigon, just beware though if you want to use the pool make sure you book a room...

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Helpful?
Thank Kez S
Pierre313, Guest Relations Manager at Alagon Central Hotel & Spa, responded to this review

Dear Kez S, Thank you for staying at Alagon Central Hotel & Spa and your valuable feedbacks. We are delighted to hear that you have enjoyed your stay at our hotel. Again, thank you for your nice words, your compliments will be passed to our teams, who would be definitely more than happy to welcome you back at Alagon Central...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on Pham Hong Thai, District 1, Hoang Hai Long hotel is your ideal destination, and just take a few walking minutes to Ben Thanh Market, City Theatre and the peoples committee.The Hoang Hai Long is centrally located in the midst of Ho Chi Minh City and within walking distance to major commercial addresses, the hotel is the perfect place for conducting business.The meeting and banquet facilities are well equipped to cater to your every need. A hotel that takes business and pleasure to heart, enjoy the best of Saigon while being pampered with super accommodation and excellent service.If you have any information need to support please do not hesitate to contact Sales Marketing Department ... more   less 

Additional Information about Alagon Central Hotel & Spa

Address: 52B - 62 - 64 Pham Hong Thai Street | Ben Thanh Ward, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Alagon Hoang Hai Long Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: RM178 - RM369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alagon Central Hotel & Spa 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hoang Hai Long 1 Hotel Ho Chi Minh City
Hotel Style:
#29 Business Hotel in Ho Chi Minh City
#45 Spa Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Alagon Central Hotel & Spa staff and other travellers.
2 questions
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Questions? Get answers from Alagon Central Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best to upgrade to the better suites.”
 of 5 bubbles johncarolcurnow, 11 Jan 2017 | Read review
“There are good rooms, but you have to pay a little more. The cheapest have no windows.”
 of 5 bubbles NeilMalaysia, 11 Nov 2016 | Read review
“I would avoid at all costs”
 of 5 bubbles paxcot, 9 Nov 2016 | Read review
“Try to take windowed room for night view of Saigon”
 of 5 bubbles 934josepht, 5 Nov 2016 | Read review
“Please avoid the rooms without windows.”
 of 5 bubbles GauravJain1601, 17 Oct 2016 | Read review
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