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Family Inn Saigon

343 reviews
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Traveller (87)
Room & Suite (40)
Dining (14)
Overview
  • Excellent19%
  • Very good53%
  • Average20%
  • Poor6%
  • Terrible2%
1 Jun 2017
“good value, close to the city and backpackers area”
21 May 2016
“Great location and staff”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
All hotel details
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Reviews (343)Write a Review
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111 - 115 of 281 reviews
Reviewed 18 August 2014 via mobile

I stayed here one night whilst meeting family who were in HMC. I had a good experience. Positives -good staff, remembered me each time and were helpful on all occasions. -nice breakfast, not the best I've ever had but certainly satisfying. -good, clean spacious room....More

1  Thank tansyelise
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 19 August 2014

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your good comments. Your comfort and satisfaction are so important to us, hence, we shall continue to ensure that our guests bring back home great memories of our hotel....More

Reviewed 14 August 2014 via mobile

Positives: Clean room Large single beds Great porter service Wi-fi Negatives: -Super slow lift service. I waited at least 5 mins the majority of the time and it was also quite small so even with four people it feels claustrophobic - 'rooftop' restaurant. No outdoor...More

Thank Anthea U
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 15 August 2014

Dear Valued Guest, Thank you for staying with us. We appreciate your taking the time to share your experiences and we certainly value your comments and feedback that would help us work further for improvement. It is so unfortunate that your first impression of us...More

Reviewed 7 August 2014

Few weeks ago, i traveled to Ho Chi Minh, without knowing which hotel to book, i blindly booked one and it happened to be one of the best hotel I've stayed. The reason, the superb treatment i received from the hotel staff from the first...More

Thank SATYASEELAN
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 8 August 2014

Dear Valued Guest, Thank you for your patronage and we are absolutely elated with your very nice review of our hotel. Your comfort and convenience is always our priority and we shall continue delivering the best possible service that is expected of us. It is...More

Reviewed 4 August 2014 via mobile

Family Inn Saigon is in a questionable area - but it made little impact on us. It was 20 minute walk to the Ben Thanh market where there are good bargains! The staff were helpful. Room was excellent we had a window! Breakfast was lovely...More

Thank Deirdream1
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 6 August 2014

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese...More

Reviewed 31 July 2014

I am traveling with my two kids and am delighted with this hotel. The first night was spent in a rather sad windowless box, but I was offered the chance to upgrade for five bucks and get an actual window, and it's lovely. The staff...More

Thank havinganicetime
Response from Family Inn S, Guest Relations Manager at Family Inn SaigonResponded 1 August 2014

Dear Valued Guest, We are so delighted to receive your heart-warming comments of our facilities and services. Most importantly, we are very glad that you had enjoyed our breakfast and the comfort of our rooms. Thank you also for rating us the best hotel in...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$37 - US$56 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$37 - US$56 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (87)
Room & Suite (40)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl B
18 October 2015|
Answer
Response from Family Inn S | Property representative |
Dear Valued guest, Warmest greetings from Family Inn Saigon! Regarding to your question, we're very sorry to inform that we don't have the converter for electricity from 110 to 220. For further information, please feel... More
0
Votes
Cheryl B
17 October 2015|
Answer
Response from John K | Reviewed this property |
Standard Vietnamese power outlets take an adapter for charging phones, cameras and iPods
0
Votes
Wayland C
7 August 2015|
AnswerShow all 3 answers
Response from Iain_Nicholls | Reviewed this property |
Our room was very big. Including the bathroom I would think it was closer to 30 than 15m2
1
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12
Room Tips
"Rooms with window would be better"
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"Request a room with window if your worried"
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"Ask for one with a window and a working shower"
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"Corner rooms larger"
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