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Cinnamon Hotel Saigon

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Cinnamon Hotel Saigon
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693 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Mumbai (Bombay), India
Reviewed 2 weeks ago

Cinnamon Hotel was lovely- with traditional style furniture and a central location. The staff was incredible, going out of their way to run and buy a medicine from a local store, as I was getting late and a tour operator was waiting for us. The rooms are clean, comfortable and tasteful. The breakfast has several options, is is not one...

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Helpful?
Thank Bee_1309
CINAGRP, Public Relations Manager at Cinnamon Hotel Saigon, responded to this review

Dear Bee_1309, Thank you for your very positive words regarding your stay at Cinnamon Hotel Saigon. At Cinnamon Hotel, we strive to meet the needs and expectations of our guests and we are delighted to see you appreciated the room, the location, breakfast and attentive staff. I will be sure to pass them along to the team in order to...

Siem Riep
Reviewed 3 weeks ago

My wife and I stayed at the wonderful Cinnamon Hotel Saigon for four nights this past January, and we're still beaming! Our fifth floor room was just right--comfortable, above the fray, plenty of hot water, and it had a roomy balcony overlooking the street. More important than the room, however, was the Cinnamon's staff--from the moment we arrived, they felt...

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Helpful?
Thank Greg L
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Greg L, Thank you for your fantastic review on Tripadvisor following your recent stay at Cinnamon Hotel Saigon We appreciate that you took the time to share your memorable experience on your recent visit with us. And we are very thrilled to hear that you enjoyed your stay at our Hotel. It is always a pleasure to receive positive...

Chicago, Illinois
Reviewed 3 weeks ago

My wife and I stayed here for a few days as we started a two-week SE Asian honeymoon. Ho Chi Minh City is a chaotic and crazy town, and Cinnamon turned out to be a great base for our 3 day stay. The staff was outstanding, especially Ms. Kim and Tony. They were very welcoming and were great at pointing...

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Helpful?
Thank David F
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear David F, Thank you so much for choosing Cinnamon Hotel Saigon to celebrating your honeymoon trip. We are pleased to read that we were able to provide you with comfort during your stay with us. At Cinnamon Hotel Saigon, we pay attention to every detail, from the bed to the quality of the room as well as the attentive...

Perth, Australia
Reviewed 3 weeks ago

This is second time I have stayed at Cinnamon (first time, 2012) and I was keen to come back. It was great to see that this hotel still impresses me for all the right reasons: simple, yet stylish & comfortable rooms (open windows with shutters to keep the light & noise out : ), genuinely friendly & helpful staff, breakfast...

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Helpful?
Thank francaussi
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear francaussi, Thank you so much for comeback to Cinnamon Hotel Saigon after your last stay in 2012 It's great to find your review about us and moreover, you still had a very comfortable time here with many compliments such as comfortable rooms, friendly & helpful staff, the environmentally aware,... We will share your review among our staff to praise...

Stavanger
Reviewed 3 weeks ago via mobile

From the moment we checked in until the final day we were so well taken care of. The staff here is so warm welcoming and just plain wonderful.. The room was well appointed. The location was very central. There is no lift but that was never a problem as they carried our luggage both up and down..i can not say...

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Helpful?
Thank Siddisgirl
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Siddisgirl, Thank you for staying with us. It is always a pleasure to receive such inspiring reviews. And we are truly thrilled to know that you enjoyed your time with us. Your compliments will be shared to whole staffs who I am certain will be encouraged by your remarks. We look forward to welcoming you back in the future....

Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

I was happy with this little hotel, despite serious misgivings when I arrived after midnight and found it with shutters down and looking foreboding. Inside it is nice, and the staff were definitely the most welcoming hotel staff we encountered in Vietnam by a long way (including them memorising our names and using them often). The place is stylish, clean...

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Helpful?
Thank ms_scotsgirl
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear ms_scotsgirl, Greetings from Cinnamon Hotel Saigon and thank you for your comments regarding your stay with us. It's nice to hear that the hotel staff is the best welcoming, the room is clean, & comfortable, good wifi as well as excellent breakfast. However, we regret that your experience did not fully meet your expectations. It is always a pleasure...

Hanoi, Vietnam
Reviewed 4 weeks ago

Small but very nice hotel located in Le Thi Rieng street, quite street compared to the others, walking distance to tourist area of Pham Ngu Lao. Room is very spacious. Nature wooden furniture is excellent. Staff was vice friendly, nice and professional.

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Helpful?
Thank alinedeborrra
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear alinedeborrra, Thank you for reviewing us on Tripadvisor. It was a pleasure to have you stay with us. We are glad and proud of our staff as they were able to help and did a good job. We highly appreciate your feedback and look forward to welcoming you back in the near future. Best regards, Kim Anh Ms Cinnamon...

Reviewed 4 weeks ago

The staff at Cinnamon was unbelievable, and they are what keeps this from being a 2-star review. We actually enjoyed our time there because of the people - everyone of the employees we met was incredible. My issue is that we booked this hotel because it is rated the #9 hotel on Trip Advisor. With that high of rating we...

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Helpful?
Thank Chris B
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Chris B, Thank you very much for sending us feedback your precious TripAdvisor. We note that all the problems in your last time with us that caused you disappointment. We would like to apologize for the unpleasant experience with the points you have mentioned. About the stains on the bed rooms and towels, ants and cockroaches in the room,...

Reviewed 4 weeks ago

As I mentioned in the title, the staff is very friendly, helpful, and learn your name the first day. It really went a long way in making up for the less than ideal accommodations. The first night the AC, tv, and internet were either not working or working poorly. When we spoke with them the next day they were able...

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1Thank Jon B
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear Jon B, Thank you so much for staying and sharing your experience about our hotel We are terribly sorry that you had quite many disappointments during your stay. We have well noted of your comments and we are trying to check all room facilities which will improve not only our services but also our facilities and accommodation. Once again,...

Mumbai (Bombay), India
Reviewed 4 weeks ago via mobile

Me and my two friends had the most wonderful 5 days at Cinnamon hotel. Though for the most part we were exploring this city which thrives in the shadows, we were blown away by the hospitality of the staff, Kim, tony, Hannah . They went out of their way to help us with our tours which we booked through them,...

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Helpful?
Thank ppokhare
CINAGRP, Front Office Manager at Cinnamon Hotel Saigon, responded to this review

Dear ppokhare, Many thanks for choosing and staying with us at Cinnamon Hotel Saigon We are glad you rated our hospitality of the staff who welcomed you in friendly and helpful way. However, we regret that the room is not clean as your expectation. Please rest assured that we have shared your comments to housekeeping department who will help us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Go organic, stay at the Cinnamon Hotel!Cinnamon Hotel Saigon is centrally located in Ho Chi Min city, Vietnam at the corner of Ly Tu Trong, Lelai and Le Thi Rieng str, just a few feet away to Ben Thanh Market and few minutes away to Taodan botanic garden. Situated, as we are, in the heart of Saigon and just off Congly square, the Cinnamon Hotel Saigon is the idea hotel to stay whether you are on leisure or business trip to Vietnam. ... more   less 

Additional Information about Cinnamon Hotel Saigon

Address: 74 Le Thi Rieng str | D1, Ho Chi Minh City 084, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: RM319 - RM385 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cinnamon Hotel Saigon 2*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#8 Family Hotel in Ho Chi Minh City
#14 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Hotel Saigon staff and other travellers.
11 questions
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Questions? Get answers from Cinnamon Hotel Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side will be quieter but the street side has nice balconies and city views.”
 of 5 bubbles TFH2016, 13 Mar 2017 | Read review
“Choose higher floors.”
 of 5 bubbles 799simon, 12 Mar 2017 | Read review
“The hotel doesn't have a lift and would recommend a lower floor to older folks how want to avoid stairs.”
 of 5 bubbles Bee_1309, 6 Mar 2017 | Read review
“There are only 5 floors and no lift, however staff helped to carry our cases up the stairs. So much quieter and friendlier in a small hotel!”
 of 5 bubbles ericad370, 17 Feb 2017 | Read review
“Rooms at the top and back are quietest, but be prepared for a few flights of stairs”
 of 5 bubbles gimungor, 14 Feb 2017 | Read review
5 of 5