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New World Saigon Hotel

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1,788 Reviews from our TripAdvisor Community

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Showing 1,372: English reviews
Germany
1 review
Reviewed today NEW

Bathrooms need to be renovated, noise level to certain sides in the rooms is tough... could do with better insulated windows. Overall you can tell the age of the rooms, there is a tendency of wet/sticky smell... Staff is super nice and helpful. Busy breakfast times can be challenging!

Review collected in partnership with this hotel

Helpful?
Thank 990katrinb
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW

The hotel is very well located having access to the market and park etc; The property is well managed, clean and provide comfort especially in the room. The staff at all levels is excellent. The service is given with SMILE.

Review collected in partnership with this hotel

Helpful?
Thank anoop0710
Sydney, Australia
1 review
Reviewed 5 days ago NEW

Hotel is spacious , grand foyer and dining. Lovely conference rooms, pool is one of the best in Saigon. Rooms are quiet and cosey. View across the park is peaceful. Wine tasting in the piano bar is a treat. I would highly recommend this Hotel

Review collected in partnership with this hotel

Helpful?
Thank Cliff Neville C
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Cliff, Thank you for posting an excellent review on Tripadvisor. It makes us proud to read that our conference rooms, pool, bar and rooms to turn your stay into such a delightful experience. We appreciate your recommendation and look forward to welcoming you back soon. Best regards, David Wicker General Manager More 

Taipei, Taiwan
Level Contributor
3 reviews
Reviewed 5 days ago NEW

I had the 1bdr suite. It was nice but all night long there was music pounding that could be heard from the park side. It culminated with awful, aggressive psy trance at 6am. If it wasn't for that, and I don't know how the hotel allows this, it was a good stay

Review collected in partnership with this hotel

Helpful?
Thank DominikoT
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear DominikoT, Thank you for providing us with your comments following your recent stay with us. We apologize about loud music of adjacent night club and the park side, we are continuously working with them to ensure noise and disruption to our guests is kept to a minimum. We sincerely hope that we will have another opportunity to welcome you... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Friendly polite staff. On occasion have to get to breakfast early as can get very busy. There is a good variety of western and eastern food. Free WiFi found no problems with it. Beware when going out at night as muggers on motor scooters can operating from around the area but like any major city be vigilant. On the whole... More 

Helpful?
Thank Philip E
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Philip, Thank you for sharing your feedback here on tripadvisor. We are delighted to read that you had an overall great stay with us. We look forward to welcoming you back again soon. Best regards, David Wicker General Manager More 

Saint Charles
1 review
Reviewed 1 week ago

I have stayed here 4-5 times. The executive floor was very nice, and employees are exceptional. I plan to stay again next time to HCMC. Nice location within walking distance of the night market. Good food / service in the executive lounge, and open all day

Review collected in partnership with this hotel

Helpful?
Thank C964JAstephenm
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Astephenm, Thank you so much for giving us such a wonderful review on tripadvisor. It is certainly the highlight for us to see returning guests like yourself and we are honored to hear that we have been able to make such an impact to your trip. We look forward to be of service to you again. Best regards, David... More 

San Francisco, California
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

We decided to upgrade to the Club Lounge level, and it was a very good choice for the price. Stayed three nights. The room was very comfortable and we slept well. The service was spot on. Everyone was friendly and attentive. The drinks were well made and kept up with our request. The appetizers in the evening were almost a... More 

Helpful?
Thank ski4pow
Phong N, General Manager at New World Saigon Hotel, responded to this review

Dear Ski4pow, Many thanks for your stellar review on tripadvisor. It is with a great pleasure to understand that you have thoroughly enjoyed your stay with us at the Club Floor room. We are motivated by your compliments about our staff, service, location and breakfast buffet. We look forward to welcoming you back for another great stay. Best regards, David... More 

Ho Chi Minh City, Vietnam
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

Always been to New World Saigon for dinners and for using the swimming pool but only got the chance to stay as a guest recently. The quality of the room is actually surprising as it was very outdated and not clean at all. The strong redeeming factor however is the service quality provided by all staff -- from the reception,... More 

Helpful?
Thank exploringclar
Phong N, General Manager at New World Saigon Hotel, responded to this review

Dear Exploringclar, Thank you very much for sharing your review on tripadvisor. It makes us proud to read that our efficient service was able to turn your stay into such a delightful experience. We appreciated your additional feedback regarding the rooms, we are now in the final stages of preparing designs for an upgrade to the physical hardware and optimistic... More 

Brighton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Great location to see the main sights , can be a bit noisy if the night club is open. Our room came with the possibility of late check out 'if available' but it turned out not to be. Allow plenty of time if you need to be at the airport around peak times

Review collected in partnership with this hotel

Helpful?
Thank Marc F
Taichung, Taiwan
1 review
Reviewed 1 week ago

Internet inconsistent, It cause me more time to work. sometime go very well, but some time I really doubt it was working or not. Reception is very good, especially when I asked a extra key card. She send another one to my room in 5 min. Outstanding performance.

Review collected in partnership with this hotel

Helpful?
Thank jeffliao2016
Phong N, General Manager at New World Saigon Hotel, responded to this review

Dear Jeffliao, Thank you for staying with us and for leaving us your valuable feedback on tripadvisor. We take pride in our attentive associates and customer service and I'm pleased that you felt this way. Rest assured that your comment regarding the internet has been shared with our IT team for improvement. We would like to welcome you back another... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Parkview
Parkview
Cuisines: Seafood, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located within the vibrant business hub of District 1, with easy access to the famous Ben Thanh market and many landmarks, museums and cultural centers of Ho Chi Minh City, New World Saigon Hotel provides 533 spacious guestrooms and suites offering the perfect ambiance for both concentrated work and undisturbed relaxation. Just seven kilometers from Tan Son Nhat International Airport and steps away from the bus station, the hotel is located directly in the city center opposite the lush 23 September Park. The hotel's private limousine service offers a comfortable connection to the airport and all major attractions as well as the Saigon Exhibition and Convention Center (SECC). All guestrooms are equipped with broadband Internet access and plush bedding. If hotel guests wish an extra level of comfort and privacy they may choose the exclusive range of Residence Club Floor accommodation which includes complimentary buffet breakfast, afternoon tea, evening cocktails and hors d' oeuvres at the private Residence Club Lounge. Among the hotel's most distinctive restaurants is Dynasty which serves exquisitely prepared Chinese cuisine that is regarded as one of the finest in Ho Chi Minh City. Parkview and Saigon Bakery offer a relaxing view over the 23 September Park serving delicious lunch and dinner buffets including fresh seafood, international and Asian favorites or freshly brewed coffee and a great selection of home-made pastries. The Lounge features classic and modern cocktails with a wide range of wines and live music, while hotel guests will find Splash a relaxing oasis to unwind the day at the outdoor pool with fresh juices and exotic cocktails. If guests would like to escape the hustle and bustle of Ho Chi Minh City, they can visit The Spa on the second floor offering an extensive spa menu for both men and women integrating Swedish massage techniques and the healing therapeutic effect of aromatic essential oils with contemporary spa treatments. All spa services provide an effective treatment each tailored to the individual guest's needs.Since its opening, New World Saigon Hotel has been one of the premier meeting and event venues in Ho Chi Minh City. A highly experienced and supportive event team, excellent catering and first class facilities for every kind of social or business event make this hotel a popular choice for functions, exhibitions, product launches or conferences.The hotel offers three pillar-free ballrooms accommodating up to 486 people. All ballrooms are equipped with the latest audio-visual and presentation aids and can be divided into several smaller function or breakout rooms. In addition, four smaller meeting rooms are available for private workshops or meetings. ... more   less 

Additional Information about New World Saigon Hotel

Address: 76 Le Lai Street, District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: RM424 - RM835 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Saigon Hotel 5*
Number of rooms: 533
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Agoda, Priceline, Expedia, Odigeo, Travelocity, Ctrip TA and Asiatravel.com Holdings so you can book your New World Saigon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Business Hotel in Ho Chi Minh City
#20 Spa Hotel in Ho Chi Minh City
#24 Luxury Hotel in Ho Chi Minh City
#29 Family Hotel in Ho Chi Minh City
#33 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from New World Saigon Hotel staff and other travellers.
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Questions? Get answers from New World Saigon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely consider upgrading to the Club level.”
 of 5 bubbles ski4pow, 24 Nov 2016 | Read review
“stay on the park side”
 of 5 bubbles huffthepuff, 13 Nov 2016 | Read review
“Residence Club floors are Awesome”
 of 5 bubbles 677rogerd, 8 Nov 2016 | Read review
“High floor away from the noisy traffic.”
 of 5 bubbles JohnManchesterNorth, 4 Nov 2016 | Read review
“Avoid to get breakfast from 7.30 am to 8 am as the place is packed and the personnel run out of options”
 of 5 bubbles Miguel_Lec, 17 Oct 2016 | Read review
5 of 5
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