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Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
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1,936 Reviews from our TripAdvisor Community

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Showing 1,483: English reviews
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Reviewed yesterday NEWvia mobile

Toured with A.P.T ended our Mekong river cruise finished in Ho Chi Minh city there were nearly 100 of us staying here. A lovely large room, very comfortable beds, and the BEST smorgasbord dinner and breakfast I've had any where in the world, very central to everything

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Helpful?
Thank Carole M
Berlin, Germany
Reviewed 2 days ago NEW

great hotel in center of ho chi minh the room was new and clean and so quiet perfect breakfast lovely bar on rooftop the restaurant and bar is to expensive the bast way eating or drink another another place

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Helpful?
Thank laroque1970
Worcester, United Kingdom
Reviewed 4 days ago NEWvia mobile

At the start of our tour of Vietnam we had 2 nights booked here. Hotel is very central and handy for shopping, restaurants and sites. We were on 15th floor, and room was lovely, large and well appointed with everything you needed. Staff were very pleasant and helpful. Pool is small and sheltered between towers so in the shade most...

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Helpful?
Thank Nicholas T
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Nicholas T, First of all, on behalf of our team at Sheraton Saigon, I would like to thank you for your stay with us and lovely comment. I am very happy to learn that you have enjoyed the room, our restaurants and our central location. Your compliments have been brought through our teams who are more than happy to...

lanhamumc
Reviewed 5 days ago NEW

Initial stay was a disappointment with suit assurance reward not honored. This time automatically upgraded to Executive Suite, very nice. Fresh flowers, fruit, chocolates. Management was pleasant. Lounge staff great, good food.

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Helpful?
Thank lanhamumc
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear lanhamumc, Thank you for choosing Sheraton Saigon once again and your time leaving us your nice words. We are very delighted to hear that you are satisfied with the stay. Your comment has been brought through our teams and we all look forward to welcoming you back again. Warmest regards, Edwin Pfeil Director of Rooms

Reviewed 1 week ago

I was only there for one night on my way home, but I wish I could have stayed longer. The room was big and well equipped for a business traveller. The bed was wonderful. Breakfast was one of the best buffets I have seen. Check in/out was fast and efficient. The hotel is located in the heart of District 1...

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Helpful?
Thank InglewoodMum
Sheraton Saigon H, EAM – Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear InglewoodMum, Many thanks for staying with us and your time leaving us your valuable feedback. We are delighted to know that you have enjoyed the room and was able to take the advantage of our central location. Your compliment about the breakfast will be delivered to our Food & Beverage at Saigon Café Restaurant. It’s our pleasure to have...

Ascot, United Kingdom
Reviewed 1 week ago

booked 2 nights.on arrival informed that internet free in lobby only. but have to pay for usage in room, unyielding for a five star hotel.Then air condition underperforming in room ; at midnight get moved to a upgrade room and free internet offered in room as a apology and inconvenience of room change.Thank you , but sad that Manager did...

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Helpful?
Thank Latif K
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Latif K, We are very sorry to hear your stay with us didn’t meet your expectation. Our customer service team may have explained to your about the in-room internet, it is included in the room rate if you book the room through our Sheraton website of spg website. We hope you have enjoyed the upgrade room and the late...

Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

Excellent staff and hotel is great! Nhung in the club is the best! All the staff are helpful and make you feel at home! The food is great and the service is excellent! Best place to stay in Ho Chi Minh! Don't stay anywhere else!

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Helpful?
Thank yotesman
Sheraton Saigon H, EAM - Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear yotesman, We are very happy to learn that your experience at our hotel was totally great! Your compliments about our services and food were delivered along our teams, specially Ms Nhung at the club lounge. Many thanks for your kind words and recommendations. We all look forward to have the pleasure to welcome you back at Sheraton Saigon soon....

Nha Trang, Vietnam
Reviewed 1 week ago via mobile

A friend invited us to come and spend the day pool side as he was staying in hotel. Top notch place with all the trimmings. Chilled by the pool and drink and ate all day and had a blast. Wil stay next time we are in Saigon as you get wot u pay for here.

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Helpful?
Thank Bobstar M
Sheraton Saigon H, EAM - Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear Bobstar M, It’s our pleasure to have you and your friends here at Sheraton Saigon. We are very glad to learn that you and your friends had enjoyed a good day at our pool. Many thanks for your time leaving us your kind words and we hope to welcome you here more often. Warmest regards, Secka Libor EAM -...

Baltimore,MD
Reviewed 1 week ago

As a SPG Gold member I was able to upgrade my room to a Tower studio room with views of the city/river using cash/points. This gave me access to the club floor lounge. The club lounge has a full daily breakfast , drinks in the afternoon, private check-in/out. Service is excellent. My room was very large and overlooked the city/river....

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Helpful?
Thank SuzannePC
Sheraton Saigon H, EAM - Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear SuzannePC Thank you for staying with us and your time leaving us such a nice comment. It’s our pleasure to have you here at Sheraton Saigon and we are very delighted to hear that you have enjoyed the room and our services at club lounge. Your nice words have been passed along our teams, who are more than happy...

Atlanta, Georgia
Reviewed 1 week ago

The property is quite dated and needs a serious remodel for all the guest rooms. The rooms look old and dingy and dont have a modern look at all. Having said that everything else is quite nice. The lounge does not serve any premium alcohol but is still nice enough to want to sit in the evenings. I used the...

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Helpful?
Thank amitabhagrawal
Sheraton Saigon H, EAM - Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear amitabhagrawal, Many thanks for choosing to stay with us and your time leaving us your valuable feedback. We are glad that you have enjoy our ambience at The Lobby Lounge, the equipments in the private meeting room and our central location. Your feedback regarding the alcohol ranges will be brought to our food & beverage team at The Lounge...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
The Lounge
The Lounge
Cuisines: European, Vietnamese, Bar, Cafe, Asian, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: RM624 - RM1,196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#19 Spa Hotel in Ho Chi Minh City
#22 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Saigon Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Saigon Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Suites are very good.”
 of 5 bubbles lanhamumc, 24 Mar 2017 | Read review
“Tower rooms are the best”
 of 5 bubbles SuzannePC, 18 Mar 2017 | Read review
“My Room, overlooking the pools was quieter according to a colleague who was on the opposite side off the hotel.”
 of 5 bubbles FoxyBoxee, 14 Mar 2017 | Read review
“On the opposite side of the mosque”
 of 5 bubbles Tulawaka, 4 Mar 2017 | Read review
“Ask for a large room near tge Club.”
 of 5 bubbles Charlotte065, 26 Feb 2017 | Read review
5 of 5