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Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
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1,868 Reviews from our TripAdvisor Community

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Showing 1,433: English reviews
Atlanta, Georgia
Reviewed yesterday NEW

Had the opportunity to return to the Sheraton Saigon Hotel and Towers recently. The Sheraton team did another fantastic job! I am so glad I stayed again. The check in was easy and fast. My suite was meticulously prepared, quiet and the view of the city and Saigon river are awesome. Room service is fast and reasonably priced. The Club...

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Helpful?
Thank SCMTrance
Amman, Jordan
Reviewed yesterday NEW

Rarely does one use words like "family" and "community" to describe a hotel stay. We can truly say that we experienced both a sense of family and community at the Sheraton Saigon Hotel and Towers during our extended stay from December 18, 2016 to January 3, 2017. From the moment we arrived, we were greeted by kind and friendly staff...

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1Thank plachance2017
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

It's very old hotel and not well maintained. It's ridiculously over priced. Room is smelly, moldy, ugly view. That's my first impression. Let's see how the 4 day stay turn out with the other services and breakfast.

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Helpful?
Thank BaThong
Sheraton Saigon H, EAM in charge Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear BaThong, Thank you for choosing to stay with us. I am so sorry that your stay at Sheraton Saigon is not as expectation. This is certainly not the experience we aim to deliver. Our team will contact you shortly in order to rectify your negative experience. If you have any other concerns, please contact us directly at saigon.sheraton@sheraton.com. Hope...

santa cruz
Reviewed 3 days ago NEWvia mobile

We stay here for 5 night , can't say enough about this hotel, the staff so wonderful and thoughtful , they events remember my favorite passion fruit , so when I not even ask they came out with a plate of beautiful plate for me .i just want to special mr thuc and mr loc in the club lounge ,...

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1Thank tuannguyen11
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Arrived Earley for afternoon tea. Had a cappuccino in the mean time, tasted good but there was skin on the froth and the drink itself was warm and not hot so I had to drink it quite quickly.. The 'western selection' was very tasty and the scones were perfect. We also ordered the 'Asian selection' but it wasn't as tasty...

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Thank A TripAdvisor Member
Sheraton Saigon H, EAM – Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear valued guest, Many thanks for your time leaving us your contributing feedback. Your comments regarding the coffee and our afternoon tea set will be delivered to our Food and Beverage team accordingly. We look forward to serve you here at Sheraton Saigon very soon. Stayed connected and Best regards, Secka Libor EAM – Food & Beverage

Reviewed 1 week ago via mobile

We chose a suite at the Sheraton as our base to celebrate New Year's Eve. The location in the heart of District 1 is very convenient to make the major tourist attractions easily accessible by foot or taxi. The suite was of a very high standard comprising separate lounge where we had a single bed set up for our son,...

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Thank CohortMalc
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear CohortMalc, Many thanks for your kind words, it is our pleasure to have you’re here at Sheraton Saigon. We are glad that you have enjoyed the room, our central location and our services. Your compliment regarding the breakfast at Saigon Café Restaurant will be delivered to our Food & Beverage team accordingly. We hope to welcome you back at...

pretoria, South Africa
Reviewed 1 week ago

Lady at grand tower really went out of her way to help in every way. Her name is Huyen Tran Also grand tower rooms were excellent and very comfortable , we had lounge access which was good. Walking distance from shopping area. Location of hotel is excellent

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Helpful?
Thank Shabir M
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Shabir M, Thank you for staying with us and taking time leaving us a nice comment. Your kind words will be delivered to Ms Huyen Tran and she is definitely very happy. We are delighted that you have enjoyed the room and our central location. Next time when you come back, may I recommend the international buffet at Saigon...

Darwin, Australia
Reviewed 1 week ago

The Sheraton Saigon Hotel continues the standards it is renowned for worldwide. The hotel rooms are spacious and very clean. The in room dining is excellent and in fact better than the charge for dining at the Saigon Cafe although it should be noted we stayed there over the New Year period however we thought 800,000 VD each for two...

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Thank 686busymumma
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear 686busymumma, We are glad that you and your family have enjoyed the warm stay at Sheraton Saigon through the New Year period. Thank you for choosing us once again and leaving us your kind words. Your feedback regarding the in room dining and Saigon Café will be passed to our Food & Beverage team accordingly. We all hope to...

Gauteng South Africa
Reviewed 1 week ago

We stayed at this hotel for 4 nights as the first part of our Vietnam holiday, this hotel is centrally located in Saigon main area, about 100 meters away from a mosque with Halaal food around the mosque area. The hotel is a 5 Star hotel with amenities and items provided as such, Well located as a base for travel...

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1Thank BufsZA
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear BufsZA, It is our pleasure to have you’re here at Sheraton Saigon and many thanks for your kind words. We are glad that you have enjoyed the room, our central location and our services. We hope to welcome you back at Sheraton Saigon soon. Best regards, Edwin Pfeil Director of Rooms

Ashburn, Virginia
Reviewed 2 weeks ago via mobile

Nice hotel in Central location. I used voucher from Sheraton Privilege and was happy with the services. Rooms are nice after their renovation It would be nice if breakfast included. Will be back for another stay

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Thank Haley3219
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Haley3219, It was good having you again with us here. We are glad that you have enjoyed the room and our central location. Thank you for your time leaving us a nice comment and we hope to host you again at Sheraton Saigon Hotel & Towers soon. Wish you a fruitful year! Warmest regards, Edwin Pfeil Director of Rooms

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Lounge
The Lounge
Cuisines: Bar, Cafe, European, Asian, Pub, Vietnamese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: RM643 - RM1,107 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#19 Spa Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Saigon Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Saigon Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the grand tower the other tower rooms need to be upgraded”
 of 5 bubbles shabirm2013, 4 Jan 2017 | Read review
“The higher you go the bettter the views however the sound of CAR horns seems to be never ending.”
 of 5 bubbles 554ianf, 4 Dec 2016 | Read review
“Ask for middle level floor overlooking the pool.”
 of 5 bubbles 913janetn, 3 Dec 2016 | Read review
“Upgrade to club floor”
 of 5 bubbles Jarders2014, 30 Nov 2016 | Read review
“take the ne tower”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
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