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Windsor Plaza Hotel

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Windsor Plaza Hotel
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913 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Hervey Bay, Australia
Reviewed 28 March 2012

We were very pleased with this hotel. We had booked a suite (2 adults, teenage son) however upon arrival we were offered the Presidential Suite which was a slight extra charge but was absolutely magnificent. This suite had everything and more. We found the pricing to be extremely reasonable and this also included a 'happy hour - high tea' each...

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Helpful?
1Thank AarondQueensland
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

What an absolute delight to read your review of your stay at Windsor Plaza Hotel. As you dicovered we strive to ensure all our guests are provided with the best in facilities and true Vietnamese Hospitality and service. We trust you will return for more of the same.

Henley-on-Thames, United Kingdom
Reviewed 28 March 2012

The old fashioned lobby of this hotel gives you an idea that the room will also be old fashioned and they are. The guest rooms are reasonably large and well equipped but not modern. The staff are friendly, helpful and attentive. The equipment in the fitness centre is cheap, old and poor quality. The breakfast was good with quite a...

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Helpful?
1Thank Al S
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

We thank you for your review and tha areas that you have pointed will be addressed. Thank you again

Arlington, Texas
Reviewed 18 March 2012

i was staying 5 nights in this hotel. we booked deluxe room but we got an free upgrade to the Primier Duluxe room. The room was just ok but the services were very good. The hotel is far from the centre but very easy to get there by complymantary shuttle bus every hour. I would like to say many thanks...

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Helpful?
Thank WillTina
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Thank you for your review and valuable comments on your stay at Windsor Plaza Hotel. We are constantly reviewing alll reviews that we receive and act on them accordingly, to ensure that the services and help provided to alll our guests is of the highest standard.

Western Australia
Reviewed 16 March 2012

Someone hs toured all the top hotels in the world, made a list of all the facilities that you could ever want in a room, then in this hotel they crammed them all in. Everything you could want, (except for iron and ironing board), was there. There was so much it looked a little weird in a hotel that I...

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Helpful?
Thank Makka10
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

As always we are delighted to hear from our guests and to get their feedback on their stay. We at Windsor Plaza Hotel strive to provide for all our guests the very best, and you also discovered that our hand picked staff are there to help and assisit in every way to make your stay with us a pleasant one....

Reviewed 3 March 2012

Hotel amenities are provided. However, the service provided by the staff have stood out and outshine other hotels. On the night of 26th Feb, I was overcharged on my cab fare when I took a cab back to the hotel. The staff there was helpful enough to point that out to me. Not only that, when seeing that I had...

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Helpful?
Thank cjchoo
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your review was heartening to read, however it was sad in respect of your Taxi experiance but delighted that our Duty Manager was able to recover the money and your compliments have been duly passed on. Most, if not all Taxi Drivers are honest but yes there are some who are not. To overcome this "sometime problem" the Hotel offers...

Wollongong Australia
Reviewed 1 March 2012

We stayed at the Saigon Windsor Plaza for two nights at the end of our holiday to Vietnam and found it absolutely wonderful. It wasn't so much the room, which was lovely but not that special. It was the staff, who we felt treated us like family. Especially lovely were the 'Guest Relation' staff who chatted to us in the...

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Helpful?
Thank John W
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

It is obivious by your glowing review of your stay that you truly discovered Vietnamese Hospitality. We are indeed proud of all of our staff who, as you discovered, go out of their way to ensure our guests satisfaction. Thank you for your review and I hope we have the pleasure of your company again.

Melbourne, Australia
Reviewed 26 February 2012

Ho Chi Minh City was our first stop on our honeymoon, and we chose to stay at the Windsor Plaza hotel as our travel agent recommended it. We definitely were not unhappy with the choice. One of the major issues we had heard about from friends that had toured HCMC was that it was always hard to sleep because of...

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1Thank raphec
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

It is always a pleasure to read reviews of our guests stay ay our Hotel, and delighted we were able to contribute to the happiness of your honeymoon vacation. We strive to ensure all our guests enjoy their stay, from check in to check out. The shuttle is always a big plus. Thank you for stayuing with us and I...

Hong Kong, China
Reviewed 24 February 2012

Stayed here for three days. It is good and comfortable. The staff here is nice . They provide high-quality service . They always smile and giving people familiar feeling.

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Helpful?
Thank WY T
werespond, Public Relations Manager at Windsor Plaza Hotel, responded to this review

Thank you so much for your positive comments about your stay at Windsor Plaza Hotel. As you would have observered we welcome guests from all over the world and we pride ourselves in delivering the best of Vietnamese Hospatality to all, after all Windsor Plaza Hotel is indeed your "HOME AWAY FROM HOME". We look forward to your return visit.

Melbourne, Australia
Reviewed 22 February 2012

My husband and I have just spent 3 days in HCMC staying at the Winsor Plaza. We were booked in a deluxe room but were offered to upgrade to an Executive room as we required a late check out. This was one of the advantages offered with the executive room, along with free laundry and use of executive lounge for...

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Helpful?
1Thank Kyla H
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your review of your stay at Windsor Plaza Hotel was indeed a delight and joy to read. Our hand picked staff undergo extensive training to ensure all our guests experiance true Vietnamese Hospitality. Your decision to upgrade, buy your own admission, was well worth the slight increase. Thank you for staying with us and we look forward to your return.

Reviewed 13 February 2012

From extremely courteous staff who were ever willing to be of assistance, to a regular hourly mini bus to the city, this is one hotel that defines luxury! Conforming to the finest traditions of hospitality, this hotel does indeed feel like a home away from home! I will highly recommend it to the discerning patron! Contributed by: Vishal Tiwary (Singapore)

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Thank Tiwary
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your review of your stay with us was indeed most heartening to read. Reviews such as yours drives us even harder to ensure all our quests are made to feel welcome, comfortable and most importantly in a Hotel you can call "YOUR HOME AWAY FROM HOME". Thank you.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Windsor Plaza Hotel offers authentic Vietnamese hospitality and world-class facilities. Key Features + 376 well-appointed rooms and suites + 3 award-winning restaurants and a terrace bar + Conference center with six meeting rooms + 2,000-person capacity Jade Ballroom + Fitness Center and swimming pool + Hourly shuttle bus to city destinations + Complimentary wireless internet ... more   less 

Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St | District 5, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: RM244 - RM405 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Hotel Windsor Plaza
Hotel Style:
#27 Business Hotel in Ho Chi Minh City
#32 Family Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
#43 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Plaza Hotel staff and other travellers.
12 questions
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miami
1 month ago

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Questions? Get answers from Windsor Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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