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Muong Thanh Holiday Hue Hotel

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457 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Torquay, United Kingdom
Reviewed 24 August 2016

On arrival we were greeted by the very warm, professional and friendly staff. Our room had magnificent views over the river which always has something going on to watch. The room was a reasonable size, clean, tidy and the bed was very comfortable. The bathroom is not for the prudish with a glass wall out onto the bedroom (it does...

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Helpful?
Thank Stuart M
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Stuart M, Thank you for your comment! We do believe that you had a good holiday in Hue city and at our hotel as well. Our ideal hotel's location make the most of our rooms has magnificent view as your mentioned. From hotel's room, our dear guests can enjoy the beauty of perfume river which is the symbol of...

London, United Kingdom
Reviewed 22 August 2016 via mobile

The staff were very friendly at this hotel, however they could improve on their English language skills as we had some difficulty communicating with them. The breakfast buffet had a wide variety of food and room service food was also delicious. The hotel rooms were slightly dusty when we first came in, but the beds were comfortable and housekeeping was...

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Helpful?
Thank Glz464
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Glz464, Thank you for your comment! In this hospitality industry, maybe the smile is the one of the most important factors which can create the success for any company. We smile to our dear customer and hope to receive the smile back when they check out the hotel. About the english skill, we still organize some english classes for...

Reviewed 15 August 2016

We stayed at this hotel for four nights, but we've switched room after the second night. For the first two nights we stayed at the twin bed deluxe double-room. The room is a lot more modern and decorated then the main lobby. The room has a very aesthetically pleasing feel, which we liked very much. The beds are comfortable but...

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Helpful?
Thank Jack Z
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Jack Z, Thank you for your comment! From our deep heart, we would like to express our gratitude for your feedback because it will help us improve our services and make our guests feel more comfortable. We always try to provide the best services to our dear guests, but sometime mistakes happened and we feel really sorry for that....

Reviewed 10 August 2016 via mobile

We stayed here two nights on our tour from north to south Vietnam. This was the hotel with most stars we stayed in but it did not really feel like to that. The room was pretty big and the breakfast was fine, lot's of choice. To enjoy that one has to be a bit open minded for Asian breakfast customs,...

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Helpful?
Thank Lena7564
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Lena7564, Thank you for your comment! Firstly we would like to say thank you for your contribution. Everytime we received the feedback from our value guests, we know clearer what we need to maintain or improve. The room space is often get many good feedback because of the large size plus the private balcony which makes our guests feel...

Trowbridge, United Kingdom
Reviewed 4 August 2016 via mobile

We stayed here for one night as part of our tour around Vietnam. It was one of the nicer hotels. The room was very big and the shower was excellent. Hot, good pressure and overhead rain type one. Bed was large and comfy). Yes there is a large window from bedroom to bathroom but just use the blind if that...

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Helpful?
Thank Gary F
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Gary F, Thank you for your comment! Your comment is just like a fresh wind to us in the summer time! Sometime the good feedback from our value guests is the best motivation for all hotel' staffs. We believed that you did enjoy your trip in Hue city and in our hotel as well. Our hotel room has enough...

Chonburi, Thailand
Reviewed 3 August 2016 via mobile

We stayed here 3 nights, it was a basic city hotel. The pool was nice, not many people used it. Room was of a decent size, had a balcony overlooking the river which was nice. The breakfast was not suited for westerners, there wasn't much of a choice for food and no cold drinks available. We were the only western...

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Helpful?
Thank krazejesse
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear krazejesse, Thank you for comment! Your comment showed us many to do. We will consider all of things which tent to make our service become better. About the breakfast, it seems that it is very difficult to satisfy all our dear guests however we try to make it as well as we can. We like to combine the international...

London
Reviewed 28 July 2016

The hotel is centrally located, it is directly infront of the perfume river. The rooms are extremely big & well kept. The cleanliness of the hotel is impressive. Located just around the corner from a backpackers strip, offering various food and drink options. The only reason I'm giving the hotel a 4/5 is because it lacks a certain ambiance at...

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Helpful?
Thank miss_nml
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear miss_nml, Thank you for your comment! Even you gave us 4 out of 5 stars for the comment! We still consider is as a reward for all hotel staff's effort. It is not easy at all to make sure our guests feel 100% satisfaction but we know that we are still on the right way thank to your comment!...

Reviewed 27 July 2016 via mobile

The hotel has a very good location and the rooms are very spacious; however having stayed in other 4star hotels in Vietnam this hotel is lacking. We stayed on 8th floor, the room and floor was run down and needs a revamp. Breakfast had a varied choice but was below standard as it was not very fresh and more attention...

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Helpful?
Thank Niamh N
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Niamh N, Thank you for your comment! About the positive coin, hotel 's location is a good thing which is usually highly appreciated by many guests. About the hotel room, actually even we run this hotel for 7 years already, we still have all renovation plan and keep our eyes to maintain all the facilities because we know that...

Reviewed 21 July 2016 via mobile

Stayed one night in 2 rooms with the family. Rooms weren't clean. Style is old. Lots of mold and so is the smell. Air condition is low. Not enough soap and shampoo in the rooms and when we asked 4 times to have more we are steel waiting. All the facilities are low maintained. Good thing is the location. Very...

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Helpful?
Thank Erozen12
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear Erozen12, Thank you for your comment! It seemed that you was not so happy with your stay with us and we feel really sorry for that. We will investigate all bad things you did mentioned. One of the most important factors for our room is the hygiene. So Before we offer the room for our value guests, we did...

Scotland
Reviewed 20 July 2016 via mobile

Deluxe River View – Room 802. When you drive up to the Huong Thanh and walk into the lobby you get the feeling of a 4* hotel, in the main it lives up to this. Room 802 certainly has a good view of the Perfume River and surrounding countryside. The room is spacious with a comfortable king sized bed, desk,...

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Helpful?
Thank SJB3000
muongthanhhue, General Manager at Muong Thanh Holiday Hue Hotel, responded to this review

Dear SJB3000, Thank you for your comment! It is clearly that you are a professional tourist. Your feedback is very details and seem to focus all things we have. The luxury atmosphere of 4 star hotel is one of the top target we always try to achieve. We are sorry about the bar noise. Recently we also received some feedbacks...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Muong Thanh Hue Hotel (former name:Gerbera Hue Hotel) is a 108 contemporary-room hotel, located conveniently in the center of the city with a superb location by the river, the hotel provides an awe-inspiring panoramic view of the city of Hue, the picturesque Perfume River and Trang Tien Bridge from the hotel’s guestrooms. ... more   less 

Additional Information about Muong Thanh Holiday Hue Hotel

Address: 38 Le Loi Street, Hue, Vietnam (Formerly Mercure Hue Gerbera)
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: RM209 - RM325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Muong Thanh Holiday Hue Hotel 4*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Hue
#14 Luxury Hotel in Hue
#16 Spa Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Muong Thanh Holiday Hue Hotel staff and other travellers.
6 questions
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Questions? Get answers from Muong Thanh Holiday Hue Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the river view rooms or you'll end up looking over just another Vietnamese town”
 of 5 bubbles RobD598, 18 Oct 2016 | Read review
“Rooms face to the river have better views”
 of 5 bubbles VivianN965, 12 Oct 2016 | Read review
“A river view is a must”
 of 5 bubbles StuartM259, 24 Aug 2016 | Read review
“King-size bed is great!”
 of 5 bubbles 81jackz, 15 Aug 2016 | Read review
“Lovely views, ask for a room on a higher floor.”
 of 5 bubbles miss_nml, 28 Jul 2016 | Read review
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