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EMM Hotel Hue

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#40 of 123 Hotels in Hue
Certificate of Excellence
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1 room 2 adults 0 children
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EMM Hotel Hue
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36 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Los Angeles, California
Reviewed 1 week ago

Returned to the same hotel many times, we were so impressed with new remodeled EMM Hotel Hue this time. Staffs were friendly. New remodeled room so nice and felt like home. We enjoyed for each day we stayed.

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Helpful?
1Thank Chin_Nguyen
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mr. Chinh, Thank you for posting your experience at Emm Hotel Hue on TripAdvisor following your visit some time ago. Thrilled to hear that you appreciated the new atmosphere and style of the hotel. Thank you very much for your loyalty towards our hotel. We are all delighted to learn that, again, your stay in your home away from...

Bristol, United Kingdom
Reviewed 2 weeks ago

This hotel has been recently refurbished and is in pristine condition. The rooms are fairly spacious, some with balconies and they offer all the necessities a traveller needs. There is a lovely swimming pool on the ground floor with a good bar. The food also was excellent! It's within walking distance to the river and the old city so makes...

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Helpful?
2Thank Lanaihua
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and for taking the time to share your experience. We are delighted to read that your stay was most enjoyable and suited your needs and met your expectations. Please rest assured that your nice review which has been shared with the team as your satisfaction and comfort is our...

Reviewed 2 weeks ago via mobile

We stayed only one night but we were very impressed. The staff were friendly and helpful and the room was quiet. $1 taxi to the train station or to Hue imperial citadel. Good western options for breakfast.

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Helpful?
1Thank Adrian M
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mr. M, Thank you so much for sharing your feedback on Trip Advisor and for choosing our hotel whilst recently in Hue. We are thrilled to read that we exceeded your expectations and that you had such a great time with us. It is always a wonderful source of motivation for all of us to see that our efforts...

Aliso Viejo, California
Reviewed 2 weeks ago

We really enjoyed our stay at EMM Hotel Hue. We were just there for a day and night but the hotel was fantastic. This one actually had elevators which made it easy for us to get to our 4th-floor room. The balcony was a lovely addition. We had an issue with the TV and the front desk was nice enough...

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Helpful?
1Thank Trina D
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mrs. D., Thank you so much for sharing your feedback and for being a loyal customer of Emm Hotels and Resorts! I am glad you really enjoyed your time at both Emm Hotel Hoi An and Emm Hotel Hue! Your kind words and compliments were immediately relayed to our staff who were very grateful to receive them as your...

Copenhagen, Denmark
Reviewed 3 weeks ago

In addition to excellent service and facilities provided by this hotel, we were given very caring treatment by staff during a short period of illness. I felt we had a supportive network even though we were in a "foreign" city. The staff extended themselves and the result is good memories of our stay in spite of the health setback.

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Helpful?
Thank Robert L
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mr. L, Thank you for your wonderful review about your recent stay at EMM Hotel Hue. I am delighted to read that you had such a nice stay with us and that our staff have contributed to make it special; Given the nature of the hotel business, the hours are long and demanding. Day or night, excellent service depends...

Hong Kong, China
Reviewed 19 February 2017 via mobile

Unfortunately this hotel was in the process of being renovated this week when we stayed. As a result there was noise and a little dirt. In addition the hotel smells a bit musky in places. The breakfast is expansive but needs freshening. Food dried out by 8am. Nobody seemed to understand the expresso machine either. Finally the wifi was forever...

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Helpful?
Thank simonhinsh
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Simon, Thank you very much for taking the time to leave a comment on Trip Advisor. First of all, I sincerely regret the inconvenience you experienced because of the renovation work. I do understand your disappointment and I am really sorry About the wifi, Asia-America Gateway, Intra Asia (IA) and the newly launched Asia Pacific Gateway (APG) submarine cables...

Jeonju, South Korea
Reviewed 16 February 2017

EMM Hotel Hue is a good hotel in many advances. It is located at the center of Hue city, so it takes short time to visit the scenic of Hue by foot. I stayed here for a few years ago, but this time came back here, this hotel was upgraded recently, therefore room and view is more modern, brighter, and...

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Helpful?
1Thank GiapBio
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Valued Guest, Thank you so much for sharing your feedback on Trip Advisor and for coming back to our hotel whilst recently in Hue. We are thrilled to read that we exceeded your expectations and that you had a great time with us. It is always a wonderful source of motivation for all of us to see that our...

Reviewed 11 February 2017

The whole hotel is beautiful, clean and modern. The staff in the whole hotel are helpful and friendly, they made our stay there very pleasant. All the sevices are excellent. I must highlight that the local food they serve is absolutely delicious with an unforgettable taste.

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Helpful?
3Thank Maricarmen G
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mrs. G., Thank you so much for posting such a beautiful review on TripAdvisor. It is a pleasure to read about your impressions: it is exactly that feeling we would hope all our guests experience! Kindly be assured that your kind words mean a lot for us and that it has been my pleasure to share your warm comments...

New York City, New York
Reviewed 8 February 2017 via mobile

First with the positives. The staff is friendly, welcoming, and cordial. The pool and pool bar are wonderful. The hotel is clean, modern, bright, spacious, and is of modern design. It was a comfortable night's rest. Now for the shortcomings. There appeared to be two or maybe three tour buses at the hotel. Hotel management did not plan for the...

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Helpful?
Thank M C
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mr. & Mrs. C., Thank you for taking the time to review your stay at Emm Hotel Hue. I am glad to read that you loved the hotel and its design as well as the service provided by our team. Please accept my sincere apologies as I was sad to learn that you did not completely enjoy your stay....

Reviewed 24 January 2017

Stay at this hotel for 3 nights, the hotel is very nice with purple and jade, they said that these colors are symbol of the city of Hue. The impression of this hotel is their staffs, all of them showed warm welcomed and profession from front office to the bar. The reservation team was also helpful. Hue helped us in...

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Helpful?
Thank Oliverth308
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Oliver, Thank you very much for taking the time to leave a comment on Trip Advisor. It was a pleasure to read that you were overall satisfied with our facilities and service and that you enjoyed your stay with us. Please be assured that your compliments were immediately relayed to our teams who were very grateful to receive them....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Best three-star hotel in Vietnam, located in the center of Hue city. 50 well-equipped rooms with restaurants, bars, swimming pool, massage&sauna, tour desk, business center, souvenir shop, free parking. ... more   less 

Additional Information about EMM Hotel Hue

Address: 15 Ly Thuong Kiet Street, Hue, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: RM120 - RM292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — EMM Hotel Hue 3.5*
Number of rooms: 72
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Also Known As:
Festival Hotel Hue
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Questions & Answers

Questions? Get answers from EMM Hotel Hue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high floor room is nice”
 of 5 bubbles Lanaihua, 13 Mar 2017 | Read review
“Ask for a courtyard room with balcony.”
 of 5 bubbles TrinaD290, 10 Mar 2017 | Read review
“I think all the rooms are comfortable and warm.”
 of 5 bubbles 929maricarmeng, 11 Feb 2017 | Read review
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