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Sheraton Nha Trang Hotel and Spa

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#11 of 189 Hotels in Nha Trang
Certificate of Excellence
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Sheraton Nha Trang Hotel and Spa
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1,501 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
Singapore, Singapore
Reviewed 2 weeks ago via mobile

The hotel could use an upgrade as it feels rather outdated, particularly the rooms, and not on par with other Starwood properties. Food was average, seems they have chosen to offer quantity over quality. The staff in the reception, concierge and executive lounge were all excellent.

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Helpful?
Thank GringoAngMo
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear GringoAngMo, Thank you for your feedback and we are happy to know the services from our staffs met your expectations. Regarding the rooms we are currently in the process of planning a renovation for 2017/2018. We do hope that if your travels bring you back to Nha Trang, you will once again choose Sheraton. Warm Regards, The Team.

Roelands Western Australia
Reviewed 2 weeks ago

This hotel is well appointed, comfortable. The restaurant has wonderful food. But the most amazing part of the experience of staying there was the fantastic staff. They were friendly helpful and there was nothing they could not arrange. It was my wife's birthday and they assisted me in making her day special. Great place to stay, very well run.

Review collected in partnership with this hotel
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Helpful?
Thank Bob S
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Bob S, We are very happy to know you had a relaxing and enjoyable stay with us. We always try our best to make our guests’ stay more special and we are glad to hear we were able to assist to make your wife’s birthday a special day. It will be our great pleasure to welcome both of you...

Blacktown, Australia
Reviewed 2 weeks ago

The rooms were very luxurious and spacious, we were family of six adults and four very small children and it suited us all. Staff very friendly and helpful, choice of restaurants great, highly recommend this hotel

Review collected in partnership with this hotel
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Helpful?
Thank barbararA6419DG
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear barbararA6419DG, Thank you very much for choosing to stay at Sheraton Nha Trang. We are so delighted you and tour families left with such a memorable and wonderful impression of our hotel. Please do help us spread the word about your experiences to your friends. We look forward to your speedy return. Warm Regards, The Team

Reviewed 2 weeks ago

I am a long time member of SPG and hold a gold status with them. I have stayed at so many Sheraton and SPG hotels in the world and not once had an experience like this one. I stayed at hotel even in a third world country and all the staffs were knowledgeable regarding member benefit and American Express SPG...

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Helpful?
Thank Vansontravel L
MarcomSheratonNT, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Mr Vansontravel L As a hotel we value reviews on Trip Advisor as it is a great forum to share experiences, however it is not set up to be used for FALSE accusations that attempt to make a hotel look bad due to a guest not getting what they want. Hence at this point I would like to clarify...

Honolulu, Hawaii
Reviewed 2 weeks ago via mobile

I spent over a week here and it poured with rain almost every day due to the prolonged end of their rainy season. This is a great rather newish hotel and the room I had on the SPG floor was lovely with a great Ocean front view. Very clean and well appointed room with a nice bathroom. Good service and...

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Helpful?
1Thank GRN-GVA
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear GRN-GVA, We are sorry you didn’t enjoy Nha Trang as a destination. However, we are glad to know that overall you felt satisfied with our services and facilities. We wish you pleasant stay on your future holidays. Warm Regards, The Team.

Reviewed 3 weeks ago via mobile

We arrived to Nha Trang with the expectation of enjoying some sun and beach, but we were greeted with grey skies and a beach to turbulent to swim in. We decided to shorten our stay and go sooner to HCM. The people of the Sheraton were extremely nice helping us redeem al our points although we were cancelling the stay...

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Helpful?
Thank AdriCelis
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear AdriCelis, We are happy to know you enjoyed the ocean views from different angles of the hotels from our Altitude Bar to the pool and room. We look forward to welcoming you back in summer when the ocean is calmer and the weather is warmer to enjoy more at the beach. Warm Regards, The Team

Reviewed 3 weeks ago

Staff very nice ! My family stay 2 night, we booking the club room type, the lounge is awesome, the food in the club lounge always had some hot food and a nice selection of other delights. The pool was cold!

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Helpful?
Thank Henry_Chien
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Henry_Chien, It is our pleasure to have you family with us and we are very happy to hear we were able to provide you a comfortable stay and all of you really enjoyed our Club Lounge. We look forward to welcoming you back again in the near future. Warm Regards, The Team.

New York City, New York
Reviewed 3 weeks ago

When I arrived at the airport the hotel chauffeur was there with the BMW M5 car. He was very fluent in English and my 40 minute drive to the hotel he explained everything to me about Nha Trang Vietnam. When I arrived at the hotel my room was ready and the front desk ladies were very knowledgeable and fluent in...

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Helpful?
1Thank Neal77691
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Neal77691, WOW! Your words are music to our ears….we are so happy that we could provide you ‘An Amazing World Class Experience” and we highly appreciate your review on TripAdvisor. We are delighted to hear that you left feeling your stay exceptional with all experiences at our hotel. We really feel honored that we could provide you this level...

Michigan
Reviewed 4 weeks ago

We stayed 3 nights there after staying at the Le Meridien in Ho Chi Minh. I found the room smaller and a little more worn than the newer Le Meridien. The balcony door didn't shut tight as it should have, and it let some street noise in. Really the hotel was very nice and I'm just being nitpicky. I wasn't...

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Helpful?
Thank sparklesque
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear sparklesque, All the team are very happy to hear you had a relaxing stay with us and you really enjoyed our Club Lounge. Having encouraging comment such as yours does give us motivation towards providing exceptional service to all our guests. We trust we will have an opportunity to welcome you back again soon. Warm Regards, The Team.

Thành phố Hồ Chí Minh, Việt Nam
Reviewed 4 weeks ago

Staff very nice ! Good location ! Nice hotel ! The bar on 28th floor is very nice on the night ( if no rain ). My family stayed 3 days but the rain come 2 day ! So sad ! Can't swim on the beach and the swimming pool

Review collected in partnership with this hotel
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Helpful?
Thank tonylai85
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear tonylai85, We are happy to know everything from our locations, facilities to services were up to your expectations. Our Altitude bar on level 28 is one of the highest bars in Nha Trang and it is also great to hear you love the experience there. It is a pity that it rained during your stay. The weather is sunny...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: RM579 - RM1,391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#10 Spa Hotel in Nha Trang
#10 On the Beach Hotel in Nha Trang
#11 Family Hotel in Nha Trang
#11 Luxury Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't even give a tip was so disappointed ”
 of 5 bubbles claire_mckinnon, 20 Jan 2017 | Read review
“Sea view rooms”
 of 5 bubbles ngoctrinh66, 16 Jan 2017 | Read review
“view to the beach, high level”
 of 5 bubbles mba4u, 8 Jan 2017 | Read review
“All rooms have a great view and are well appointed.”
 of 5 bubbles bobsQ5668AM, 7 Jan 2017 | Read review
“High Floor, Ocean or mountain view”
 of 5 bubbles Neal77691, 26 Dec 2016 | Read review
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