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Sheraton Nha Trang Hotel and Spa

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#12 of 190 Hotels in Nha Trang
Certificate of Excellence
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Sheraton Nha Trang Hotel and Spa
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1,568 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Nha Trang Hotel and Spa
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Showing 1,211: English reviews
Asia
Reviewed 6 August 2015

Over all, it's price worthy. Service is good with well trained staff. We've got a junior suite, which is rather small with club lounge access. The lounge is comfy but not good in terms of food and beverage, compared to other hotels. I just wanted the space of a suite and the access came with it. White wine is, I...

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Helpful?
Thank lovemanger
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear lovemanger, We are happy to know overall you are happy with our services especially our staffs. We appreciate your constructive feedback regarding the food and beverage and we will share this with our F&B team for improvement. We have the faucet in front of our hotel (on Tran Phu Side next to our Toastina Café) to rinse off the...

London, United Kingdom
Reviewed 4 August 2015 via mobile

Very good stay at Sheraton Nha Trang, we didn't pay much more for Club level, which gives you access to their club/executive lounge and also guaranteed us a high floor. The room was a bit small, but with two queens and a balcony it was still very comfortable. Club lounge and room had great views of the sea and staff...

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Helpful?
Thank TheSunToucher
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Kris_Kru, Thank you very much for choosing to stay at Sheraton Nha Trang. We are glad to know overall you enjoyed your stay with us especially at our Club Lounge on level 25. We appreciate your constructive feedback on the buffet breakfast, we will definitely address your comment to our F&B team. We look forward to welcoming you back...

Dubai, United Arab Emirates
Reviewed 4 August 2015 via mobile

One of the best hotel in Nha Trang for sure! Perfect location and all nice facilities around for enjoying vacation! The view from our room was awesome. From one side amazing view on the sea and islands and another side the mountains and city. Pleasure for reception staff which allocate our room on the high floor far from noisy Sea...

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Helpful?
1Thank Kris_Kru
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Kris_Kru, Thank you very much for choosing to stay at Sheraton Nha Trang. We are glad to know overall you enjoyed your stay with us especially at our Club Lounge on level 25. We appreciate your constructive feedback on the buffet breakfast, we will definitely address your comment to our F&B team. We look forward to welcoming you back...

Sydney, Australia
Reviewed 4 August 2015

We stayed here for 5 nights and had the most enjoyable stay. Your staff are amazing, always friendly and helpful. We enjoyed eating at the buffet and the steam and spice. Every night we went upstairs to the altitude bar which we loved. The view is amazing with great cocktails. Gia the bar manager was great always stopping to make...

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Helpful?
Thank Kathy B
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Kathy B, We are so happy that we could provide you a wonderful stay and you enjoyed our services during your 5 brilliant nights with us. Our culinary team are also very happy and proud to hear your comment on the food. We are looking forward to welcoming you on your next stay with us soon. Warm Regards, The...

Parkwood, Australia
Reviewed 3 August 2015

This is the best place we stayed at when we were in Vietnam. We stayed there during our Conference and it was great. The room was beautiful and very clean. Views from the room overlooking the ocean were beautiful, not to mention the views from Altitude Bar at the top of the hotel. Staff service was very efficient too. All...

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Helpful?
Thank mkw_16
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear mkw_16, We are delighted to hear you left with such satisfaction on our hotel. It is also great to know that we are in your top favorite hotels in Vietnam. We hope next time you will stay with us on a leisure trip. Warm Regards, The Team.

Singapore, Singapore
Reviewed 1 August 2015

My family stayed at Sheraton during our trip to Nha Trang. The kids totally loved the swimming pool and insisted to play there in the morning before heading for breakfast, and in the afternoon after their day trips to the beach, the theme parks, etc. Very nice pool with great view and atmosphere. The staff was helpful in recommending us...

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Helpful?
Thank Hoa_Vo
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Hoa_Vo, Thank you very much for choosing to stay at Sheraton Nha Trang. It is always heartwarming for us to hear that our guests felt satisfied with their stays. We are also delighted to know how happy your children were with our infinity pool which is one of our unique selling points and is well-loved by many of our...

Perth, Australia
Reviewed 1 August 2015

We had 8 nights here through a Luxury Escapes package. We paid an additional sum to stay in a junior suite. The suite was lovely. A master room with small balcony, Separate shower, bath and toilet. The bed was so comfortable and luxurious. The only criticisms for this room was that there was no power point in the bathroom and...

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Thank Tracey M
Perth, Australia
Reviewed 29 July 2015

Clean Hotel , fantastic breakfast and good staff, Room very clean and excellent pool. The gym is basic .The hotel is in the centre of town and it has its own section of private beach and the front of the hotel. The roof top bar is average but good.

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Helpful?
Thank Mauro189
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Mauro189, Thank you very much for sharing your feedback with us. We are happy to know you enjoyed your stay with us especially our buffet breakfast and infinity pool. We do hope that if travels bring you back to Nha Trang you will once again choose Sheraton. Warm Regards The Team

Vietnam
Reviewed 25 July 2015

Beautiful hotel, beautiful property and amenities, however, NOT the best customer service in the world, their training is lacking and leaves a lot to be desired NOT what you would expect from a five star hotel. I want to echo the feelings of another poster, Rayso_99, who said, “it sort of feels like the McDonalds of 5 star hotels.” I...

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Helpful?
3Thank Astroranger
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear astroranger, Thank you very much for taking your time to share such a detailed comment to us In relation to breakfast the opening time is 6.30am, however if a guest requires an earlier breakfast we are more than happy to prepare a breakfast box which can be taken away. In relation to the SPG progam (which is complimentary) if...

Perth, Australia
Reviewed 18 July 2015 via mobile

This was our first visit to Nha Trang and so happy we chose to stay at the Sheraton. Id booked a junior suite (rm 1920) which was fantastic - seperate lounge area with TV and powder room/2nd toilet, large bed which was a little hard but still good. Great bathroom with seperate toilet. Shower with rainforest showerhead & a deep...

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Helpful?
1Thank kath-lee0810
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear kath-lee0810, We are very happy to hear we were able to provide you a memorable and wonderful stay on your first visit to Nha Trang. We pride ourselves in delivering outstanding services and it brings us great pleasure to know you were impressed by our staff services. Please do help us spread the word about your experience with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: RM508 - RM821 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#11 Spa Hotel in Nha Trang
#11 On the Beach Hotel in Nha Trang
#11 Family Hotel in Nha Trang
#12 Luxury Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra and get the larger room with views of the beach & coastline”
 of 5 bubbles Robertn986, 28 Mar 2017 | Read review
“This is a luxury hotel with good midrange pricing”
 of 5 bubbles jsouthway, 26 Mar 2017 | Read review
“High floor, join Sheratons Starwood programme in advance and get a preferred high floor, from level 19 upwards”
 of 5 bubbles 70andersb, 12 Mar 2017 | Read review
“Room 2211 or any on that floor”
 of 5 bubbles Cuni20, 9 Mar 2017 | Read review
“Air conditioning was a bit too constant and cold so had to keep turning on and off.”
 of 5 bubbles helenmY2036OS, 8 Mar 2017 | Read review
5 of 5