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BEST WESTERN Congress Hotel

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BEST WESTERN Congress Hotel
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462 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Moscow, Russia
Reviewed 2 days ago NEW

The hotel is situated in the city center. English speaking staff very helpful and obliging. Good service of reception. The room was very comfortable. Great Italian restaurant! I'll definitely chose the same hotel next time!

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Helpful?
Thank zhenyababasyan
United, Pennsylvania
Reviewed 2 days ago NEW

I spend 2 night here on business and I am to say that everything was excellent. The location of the hotel is very close to my destination, as well as it is in the center of the city. The hotel room is not so big, but it is very comfortable and has all the amenities needed. Staff is very helpful...

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Helpful?
Thank karolinaross80
Gungahlin, Australia
Reviewed 2 days ago NEW

Excellent hotel!! Extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in a Yerevan I have experienced. This stay was during several events in city and they handled groups well. Would definitely recommend and stay there again. Good value for the cost.

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Helpful?
Thank AnaZimmer
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Ana Zimmer, Thank You for writing this wonderful feedback about Your stay, we value Your opinion and feel appreciated when receive such kind of nice words. It is our pleasure to hear that You enjoyed to the fullest Your stay with us. All the hotel team is trying to make the stay of our guests unforgettable by means of...

Dubai, United Arab Emirates
Reviewed 3 days ago NEWvia mobile

I stayed for 14 days and it was a great experience. Hotel staff are very accommodating and friendly. The place was so cozy and clean. The food from Their restaurant was excellent. And they have a 24 hour Venice bar. They also have gym, pool and sauna and they have money exchange. The place is accessible to restaurant supermarket and...

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Helpful?
Thank maila3118
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Maila, Million thanks for taking the time to advise of Your recent stay at our hotel, for giving us a perfect rating and for recommending our hotel to other travelers here at Trip Advisor. We are so happy that You trusted us and chose Best Western Congress Hotel. It is such a pleasure for the whole hotel team to...

Reviewed 1 week ago via mobile

I totally recommend this hotel for tourists. I lived here for 1 week and it was cool! Thank you Congress Hotel for your professional and friendly staff and of course for you delicious breakfast! Hope to visit you asap!

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Helpful?
Thank Sasha P
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Sasha P, We are so happy to receive this amazing review, thank You! It is honor to us all to hear that we meet all demands of our guests. The hotel staff is always trying to provide good customer service from the very first day of our guest's stay. It was a pleasure to meet such a wonderful person...

Swansea, United Kingdom
Reviewed 2 weeks ago via mobile

It's clean. The staff are friendly. But don't expect too much more. The service provided in the bedroom is less than adequate and the food in the restaurant is mainly meat based, often with no vegetarian alternative. Also, the hotel can be very noisy. All of the delegates attending our conference complained that they woke up sweating every night as...

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Helpful?
Thank GwynRoberts
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear GwynRoberts, Thank You for taking the time and sharing with us the experience of Your stay at our hotel. Your feedback is highly important to us as by means of it we are improving our customer service. It is so nice to know that You stayed satisfied with our friendly staff. We are surprised to hear that You did...

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago via mobile

It's was really good & amazing visiting the place of Yerevan & staying at congress very accessible for everything. Thank you so much to those hotel staff who made it memorable holiday, from housekeeping, bartender, front office, breakfast staff & especially Ms. Lilit in the front office. Thank you so much. Highly recommended hotel.

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Helpful?
Thank kenzke
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear our valued Guest, Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! It is so nice to know that You enjoyed to the fullest the time that spent with us. We are happy also that the location of our hotel, all hotel staff met Your...

Beirut, Lebanon
Reviewed 2 weeks ago

Arrived during the night and it was nice to have food available in the bar that late. Liked it very much. Very helpful staff and cozy atmosphere. Comfortable room and clean. Liked massage service very much it was very professional. Will visit again when back to Yerevan.

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Helpful?
Thank davekalf1
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear our valued Guest, Thank You for this amazing feedback, we feel appreciated when our work is valued. We are happy to know that You liked our Brand New Late Night Menu which is available from 23:00 to 07:00 at our "Venice" bar. Our staff is always ready to do their best to make the stay of the guests enjoyable...

Beyoglu, Turkey
Reviewed 2 weeks ago

I was not expecting that good. We arrived almost in the morning with -14 and foggy. The friendly and nice lady in the front desk so, fast, nice and kind. Rooms are fine but try to find the electric button just like a game. The bar is so small but they serve good cognac. ( 5 years is good.) Breakfast...

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Helpful?
Thank monderol
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear monderol, Thank You so much for taking the time and writing this perfect review, giving good recommendation to our hotel, we appreciate it a lot. We are happy to hear that You enjoyed Your stay with us, liked our "Venice" bar with a wide variety of drinks and juices, the full Continental breakfast at our "Raffaello" restaurant. It is...

Los Angeles, California
Reviewed 4 weeks ago

Located in the heart of beautiful Yerevan this hotel was the part of the great experience we had in this country. Distinguished by its beautiful interior, comfortable rooms and extremely helpful and nice staff this hotel definitely deserves 5 stars. I cannot not mention one of the most tastiest and delightful dinners I had overseas at the hotel's restaurant, thanks...

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Helpful?
Thank Emerald8611
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Emerald8611, A million thanks to You for this wonderful review and the recommendation of our hotel, we truly appreciate Your trust in us. We are very happy to hear that our staff, high quality service, facilities, location, interior, Italian "Raffaello" restaurant met your needs and expectations. It was such an honor for us host You. We look forward to...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: RM313 - RM519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Luxury Hotel in Yerevan
#7 Family Hotel in Yerevan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Congress Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th or 6th floor, pool view”
AnaZimmer, 24 Apr 2017 | Read review
“Try to get rooms at the northern side because of better view”
alinikbakht, 24 Feb 2017 | Read review
“Upper floors are quieter as the hotel is on a main road.”
AlyssaS360, 15 Dec 2016 | Read review
“Rooms overlooking the park would be my choice, but the rooms at the rear are possible quieter than the front rooms.”
paulhA5176UG, 7 Dec 2016 | Read review
“Great location.”
Soup8, 19 Nov 2016 | Read review
5 of 5