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Best Western Congress Hotel

Expedia.comUS$79*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Congress Hotel
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475 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Tbilisi, Georgia
Reviewed 5 days ago NEW

Traveled with business trip in June. Place was really nice clean and comfy. can't say anything bad. rooms were nice and food was also fine. this is in the center of main square of Yerevan, the location was best! views from the room was fine but not best! recommended.

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Helpful?
Thank Tamo C
CongresshotelYVN, CSR Manager at Best Western Congress Hotel, responded to this review

Dear Tamo C, Thank you very much for choosing Best Western Congress Hotel during your business trip to Yerevan and for taking the time to share with us your feedback concerning your stay. We are delighted to hear that you found the hotel comfortable and the service as well as the location excellent. At our hotel we strive to provide...

Sharjah
Reviewed 2 weeks ago via mobile

It's my first time in Yerevan and I chose this 4* hotel Coz it's within the city. I like this hotel because the room is modern and clean. The views outside are awesome. Breakfast is gastronomic, very tasty . Pancakes sausage fruits name it! I will surely come back to this hotel and I highly recommend it!

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Helpful?
Thank BabyNaoj
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear BabyNaoj, Thank You a million for this perfect score, we appreciate a lot that You chose our hotel among others and recommend it. It is such a pleasure to know that You felt at home and enjoyed all our hotel facilities. Hope to see You back very soon. Best Regards, Lilit Danielyan Marketing Coordinator Best Western Congress Hotel

Reviewed 2 weeks ago via mobile

Location is very good, near to republic square and easy to go every where even by walk. Staff were very kind and friendly. But rooms was small and unfortunately bed was not comfortable because it was not double bed it was 2 single bed connected to each other and always move. Breakfast was simple.

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Helpful?
Thank Leila E
CongresshotelYVN, Marketing Cooridnator at Best Western Congress Hotel, responded to this review

Dear Leila E, Thank You for taking the time and sharing with us the experience of Your stay. Your opinion is highly important to us. It is a great pleasure for us to hear that our team met Your demands and made Your stay enjoyable. We are truly sorry that we did not meet some of Your expectations. It is...

Montreal, Canada
Reviewed 2 weeks ago

Had a very interesting and active vacation in Yerevan. Visitied a lot of sihtseeings and even had a flight on Paraplan which gave me an opportunity to see the beauty of Armenian nature from the high. At the same time hotel staff helped me much during my stay. The Concierge whose name was Sargis organized for me a tour to...

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Helpful?
Thank monasoreno147
CongresshotelYVN, CSR Manager at Best Western Congress Hotel, responded to this review

Dear monasoreno147, Thank you for your kind review! We truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We are delighted to hear that we have been part of so many journeys that you have taken. We will be sure to let Sargis know that...

Munich, Germany
Reviewed 3 weeks ago

I had a great holidays in Armenia. From the beginning it was a business trip but after I had 3 more free days to stay there. For these 3 days I want to thank the hotel staff who are very friendly, professional and accompanied me during my stay especially Mr. Madoyan was very helpful ;) It's a pity that I...

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Helpful?
Thank Getlyn
CongresshotelYVN, CSR Manager at Best Western Congress Hotel, responded to this review

Dear Guest, We appreciate your positive comments. Thank you for choosing to stay with us and we are very glad to hear that your stay with us was a memorable one. We hope your next stay is just around the corner. Best Regards, Karen Marutyan CSR Manager Best Western Congress Hotel

Reviewed 3 weeks ago

I enjoyed my stay and liked the atmosphere of the hotel and its staff. Very helpful, friendly and smiling. It was nice to go to gym early in the morning and then enjoy breakfast which gave me an opportunity to have my beloved fresh friuts after gym and coffee with homemade cookies in the morning. I enjoyed my stay fully...

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Helpful?
Thank andy m
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Andy, We are so thankful to You for leaving this perfect feedback. It is our pleasure to know that our hotel met Your expectations. All hotel team is striving to host and serve our guests the best way we can, and we feel appreciated when hear such kind of warm-hearted words. It is nice to read that You enjoyed...

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

Hotel Staffs are very friendly, helpful & courteous. We arrived early morning and they allowed us to leave our baggages without any charges. Cleaning service staff was very accommodating with our requests as well. Foods during breakfast buffet are plenty and very tasty. Free Wi-Fi all around the hotel.

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Helpful?
Thank Reilohn
CongresshotelYVN, CSR Manager at Best Western Congress Hotel, responded to this review

Dear Reilohn, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Do checkout our Facebook and Twitter pages for promos that you might be interested in. We hope...

Moscow, Russia
Reviewed 4 weeks ago

The hotel is situated in the city center. English speaking staff very helpful and obliging. Good service of reception. The room was very comfortable. Great Italian restaurant! I'll definitely chose the same hotel next time!

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Helpful?
Thank zhenyababasyan
CongresshotelYVN, Marketing Coordinaor at Best Western Congress Hotel, responded to this review

Dear Zhenya, Thank You for taking the time and sharing with us Your experience in our hotel. We do take pride in catering to our guests’ needs the best way we can. It is such a pleasure to hear that our staff made Your stay enjoyable. We are happy to know that You liked our hotel central location, Italian "Raffaello"...

United, Pennsylvania
Reviewed 4 weeks ago

I spend 2 night here on business and I am to say that everything was excellent. The location of the hotel is very close to my destination, as well as it is in the center of the city. The hotel room is not so big, but it is very comfortable and has all the amenities needed. Staff is very helpful...

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Helpful?
Thank karolinaross80
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Karolina, Thank You for choosing our hotel, and for taking the time to write this review! We are so glad to hear that You enjoyed Your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed Your expectations. We look forward to welcoming You back to our hotel in...

Gungahlin, Australia
Reviewed 4 weeks ago

Excellent hotel!! Extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in a Yerevan I have experienced. This stay was during several events in city and they handled groups well. Would definitely recommend and stay there again. Good value for the cost.

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Helpful?
Thank AnaZimmer
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Ana Zimmer, Thank You for writing this wonderful feedback about Your stay, we value Your opinion and feel appreciated when receive such kind of nice words. It is our pleasure to hear that You enjoyed to the fullest Your stay with us. All the hotel team is trying to make the stay of our guests unforgettable by means of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about Best Western Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: RM311 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#6 Luxury Hotel in Yerevan
#7 Family Hotel in Yerevan
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Congress Hotel staff and other travellers.
7 questions
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Questions? Get answers from Best Western Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You better take one with balcony”
monasoreno147, 3 May 2017 | Read review
“good location, best staff, great service,”
Getlyn, 1 May 2017 | Read review
“5th or 6th floor, pool view”
AnaZimmer, 24 Apr 2017 | Read review
“Try to get rooms at the northern side because of better view”
alinikbakht, 24 Feb 2017 | Read review
“Upper floors are quieter as the hotel is on a main road.”
AlyssaS360, 15 Dec 2016 | Read review
5 of 5
Expedia.com
US$79* /night
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TripAdvisorUS$79
PricelineUS$79
Orbitz.comUS$79
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Prices are for 1 room, 2 adults
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