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The Crown Hotel

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The Crown Hotel
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72 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Reviewed 4 weeks ago via mobile

The staff have good behaviors, but the rooms are untidy. Food condition of the hotel is not appropriate while the price is high. Also, the rooms' view are not so beautiful. Generally, one expects better situations in a 5 stars hotel!

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Thank Emadhaghi
Province of Alicante, Spain
Reviewed 20 March 2017 via mobile

Advertised as a five star hotel but in reality three star at best. The staff are very friendly, the rooms tired and there are continuous bathroom problems throughout the hotel. The gym is of poor quality whereas the indoor pool is good. Breakfast is of a poor quality by western standards although the hotel guests from this hemisphere seem to...

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Thank Brian R
Reviewed 12 February 2017 via mobile

I am staying in crown for my business and I stay for long term. The crown have all the facilities that you need such as sauna, swimming pool, bar, restaurant,... The problem I am facing is that there is no water for a week. The manager from crown should handle very well such as small cases. Unbelievable!!!! No water in...

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Thank Nyein C
Manchester, United Kingdom
Reviewed 11 December 2016 via mobile

A few days ago I got lost in Baku whilst trying to find a friend so we agreed to meet outside the hotel. It was very cold so I popped in to the lobby & got chatting to one of receptionists Ali. I was genuinely quite surprised when he offered to let me use one the rooms to perform my...

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Thank uklarka
Reviewed 8 September 2016 via mobile

Stayed for one night, and the room was very comfortable, with a large bed and good shower room. Linens and towels were fresh and tea coffee in the room was welcome. Free wifi throughout hotel. Friendly and helpful staff and very easy check-in and check out.

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Thank Ian S
Ganja, Azerbaijan
Reviewed 14 May 2016

We stayed in studio room, sea view, it was a pleasant vew of Baku bay, boulevard park. Internet signal is good, but sometimes with pauses in evening. Superb restaurant Panoramic, recommend to visit , especially in evening for live music. Breakfast should be improved, to be a 5 star. Very helpful staff at reception and night bar. location is good,...

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Thank qaffarabbasov8
Reviewed 12 May 2016 via mobile

I stayed here while working. Very pleasant staff and helpful. WiFi didn't work in room and after speaking to front desk was quickly offered a new room. The hotel was busy and a bit noisy at times but that can be expected. Good selection of food on menu and nice little bar downstairs

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1Thank bubbles150
Tehran, Iran
Reviewed 5 May 2016 via mobile

5 stars? This is just a joke, How do they think this is a 5 star hotel? A very ordinary and poor and expensive hotel I have book a luxury suit but it's just a big room , Bath was clean and big Rooms was old but clean, The restaurant was too small breakfast area. too busy and the person...

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1Thank habib_ilean
wales
Reviewed 27 October 2015

The hotel isnt very central. Its either a taxi ride or long walk to the center. It is on the seafront though and the view is fantastic if you have a sea facing room. The other side just faces a noisy road. Like with most roads in Baku this gets very noisy especially at night on the weekends. I thought...

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2Thank Kris J
Emil M, General Manager at The Crown Hotel, responded to this review

Dear Kris J, Thank you very much for sharing your experience during your stay in our hotel. Indeed the sea view is fantastic. The points you highlighted where we did not meet your expectations are sincerely appreciated. Please accept my apologies and be ensured that we took your concerns very serious. Your feedback helped us to improve our services since...

Germany
Reviewed 24 October 2015

Hey guys, The Crown Hotel Baku made our stay in the capital city unforgettable. The hotel's location is one of the best in the whole city given the awesome view on the Caspian Sea. The management did its best to make our stay special by providing us with the discount coupon to the Panoramic Restaurant within the hotel ;) The...

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1Thank Erik L
Emil M, General Manager at The Crown Hotel, responded to this review

Dear Erik L, Thank you very much for choosing The Crown Hotel Baku for your stay. I highly appreciate that you took your time to comment on the experience you had in our hotel. Thank you for commenting so positively about our good location and Awesome Caspian Sea View from the hotel, our restaurant, cleanliness, the fitness and wellness facilities....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The luxurious 5 star The Crown Hotel offers 125 comfortable rooms in different categories with a panoramic view over the city and the bay of Baku. Providing a range of high quality worthy of attention, ideal for business meetings, activities, and for leisure the hotel appeals to all the requirements of business and tourist trips. Located in the elite part of the city, 2 minutes away from major attractions of Baku as Old City - "Icheri Sheher" the historic and architectural monument of the capital, Mountainous Park, Seaside Park Boulevard, a 2-minute drive from the symbol of the capital - the Maiden Tower, Fountain Square, Nizami street - known as Torgovaya street, the hotel is also conveniently located to major state organizations, ministries, business centers, offices of foreign and local companies. ... more   less 

Additional Information about The Crown Hotel

Address: 7, Neftchi Gurban Abbasov str., Baku AZ 1003, Azerbaijan
Region: Azerbaijan > Absheron Region > Baku
Price Range: RM239 - RM574 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Crown Hotel 5*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#58 Luxury Hotel in Baku
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Questions & Answers

Questions? Get answers from The Crown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studio room on 6th floor with sea view”
qaffarabbasov8, 14 May 2016 | Read review
“good price, good service, nice food”
andjeym, 18 Oct 2015 | Read review
“Get room with view of the sea”
297edd, 7 Oct 2015 | Read review
“Choose another hotel!”
davival, 13 Aug 2015 | Read review
“High floor 5th or 6th”
21ozert, 22 Dec 2014 | Read review
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