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InterContinental Baku, an IHG Hotel

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31 Zarifa Aliyeva Street, Baku 1000 Azerbaijan
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US$121
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Traveller (46)
Room & Suite (33)
Dining (7)

About

#35 of 422 hotels in Baku
Location
Cleanliness
Service
Value
Located in the vibrant heart of the city, InterContinental® Baku is just steps away from Icheri Sheher, Baku's Old Town, a historic UNESCO Heritage site and Baku Boulevard laced with luxury boutiques. Shirvanshakh Palace, Maiden Tower are true representations of the Azerbaijan's architecture. A place to meet are Fountain Square and Port Baku Mall. Featuring elegantly designed rooms and a SPA with indoor pool, the hotel makes a relaxing base for exploring the magnificent city on the Caspian Sea.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Minibar
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Russian, Azerbaijani, Turkish
35Reviews0Q+A7Room tips
Traveller rating
  • 28
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  • 1
  • 2
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Popular mentions
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khalid a wrote a review Sep 2022
Riyadh, Saudi Arabia2 contributions
“The hotel, location, architecture, and the best of all, the people, staff at the hotel :) all of them are amazing I spent a nice time with my family. this hotel became as my home if I come back to Baku again :) khalid
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 2 weeks ago
Dear Guest, Thank you so much for the high appreciation of our location, cleanliness, prices and staff members. Our hotel aims to provide a truly luxury experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you, your friends and family back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Atiyya P wrote a review Aug 2022
3 contributions
First time in Baku and we stayed here to celebrate our wedding anniversary (7 years) along with our 2 year old toddler. Firstly the location is excellent walking distance to a lot of attractions. Not only that but the service was exceptional. Breakfast was excellent and service second to none. We were well looked after during our 2 night stay. Check-in was efficient and staff were kind enough to upgrade our room with seaview. Would highly recommend!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 2 weeks ago
Dear Guest, Congratulations on your Wedding Anniversary! Thank you so much for the high appreciation of our location, cleanliness, prices and staff members. Our hotel aims to provide a truly luxury experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you, your friends and family back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Z A wrote a review Aug 2022
1 contribution
Hotel is located in great location. Food in restaurant is the best. I really appreciate effort staff put into make my stay perfect (especially restaurant’s hostess). I’m happy that I had chosen this hotel for my stay in Baku. It was just perfect 🤩!
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 2 weeks ago
Dear Guest, Thank you so much for the high appreciation of our location, restaurant, service level and staff members. Our hotel aims to provide a truly perfect :) experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you, your friends and family back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ANY421 wrote a review Jul 2022
40 contributions5 helpful votes
The hotel is centrally located on a busy street in baku, has an excellent club lounge and the rooms are new and comfortable with high tech features. Decor overall is excellent. Staff is friendly and helpful. All is well and the hotel meets the brand standard for Intercontinential chain.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 25 Jul 2022
Dear Guest, Thank you so much for the high appreciation of our location, cleanliness, prices, digital features and staff members. Our hotel aims to provide a truly luxury experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you, your friends and family back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luis K wrote a review Jul 2022
London, United Kingdom18 contributions5 helpful votes
The hotel has blown my mind with the customer service and the exceptional staff, they have been super helpful during my stay and very accommodating. I highly recommend the hotel and will certainly stay again in my next visit to Baku.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 25 Jul 2022
Dear Guest, Thank you so much for your great review and the high appreciation of our location, cleanliness, prices and staff members. Our hotel aims to provide a truly luxury experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you, your friends and family back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ShashankMital wrote a review Jul 2022
Dubai, United Arab Emirates2 contributions3 helpful votes
Misleading promises. The front desk kept us waiting 1.30 hours to check in. The room was not cleaned properly. Sugar granules on the coffee table. Broken wires with digital clock. Room cards not working. The worst was the staff do not understand English. Inspite of complaining so many times no action is taken .
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 25 Jul 2022
Dear Guest, Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. It was sad to know that you experienced inconvenience caused by the delayed check-in and unproper cleaning as well as damaged items in your room, it is absolutely not acceptable. That probably happened because of the highest occupancy and we’re really sorry we didn’t completely meet your expectations. I invite you to contact me directly via lala.gasimova@icbaku.com to accept bonus vouchers for your future visits as a sincere apology from our side
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamad Attar wrote a review Jun 2022
1 contribution1 helpful vote
Nice hotel located in the heart of Baku, close to the everything you need, corniche, malls, restaurants and main places of interest. Service was at the top of everything, starting from Samira from cleaning service was doing a great job. And Khadija with Ramil from the reception were amazingly kind, full of positivity and fun, very talkative and ready to help and assist with every single request by the way he speaks good Arabic and I saw Indian guests talking to him in their language. I felt myself at home, not a tourist or guest in the hotel. Will be back definitely and will advise to others the same. Thanks for your hospitality Intercontinental Baku.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 25 Jul 2022
Dear Guest, Thank you so much for the high appreciation of our location, cleanliness, prices and staff members (we will definitely share it with them to motivate them to work harder). Our hotel aims to provide a truly luxury experience, and we are thrilled that we were able to exceed your expectations. Looking forward to welcoming you, your friends and family back to our hotel in the future so you can feel you at home again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sashberd wrote a review Jun 2022
Israel8 contributions3 helpful votes
Great hotel with very professional staff. The staff was very kind and provide all information that we were need and solved all our requests very fast One street away from Caspian sea promenade. Near the hotel there is an ATM with very good exchange rates, so you do not need to go to the banks We got great attitude towards children on breakfast. The chef prepared special funny meals for our children :)) Very nice pool and hamam. Divine and professional massage in the spa
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: If you travel with granny and grandpa they have adjoining rooms in one small hallway ;)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 25 Jul 2022
Dear Guest, I was a great pleasure for our Management Team to read your review. Thank you so much for the high appreciation of our location, cleanliness, prices and staff members. Our hotel aims to provide a truly luxury experience, and we are thrilled that we were able to exceed your expectations. Looking forward to welcoming you, your friends and family back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
7ContinentGal wrote a review May 2022
Los Angeles, California231 contributions243 helpful votes
The hotel seems so far to be flawless. Great breakfast there. Room is perfect staff is perfect they have a swimming pool but it's an indoor pool which I'm not crazy about. My guess is this is the best hotel in Baku. The stuff go out of your way to be helpful and the chef from what I can tell expects perfection. There is even a honey comb stacked your honey from at breakfast. Really the hotels flawless and I'm the pickiest person on the planet. I love everything at this hotel I love the location I love the staff I love the comfort of my room. The only thing that could be improved is they can put CNN on instead of just BBC world. Concierge is great and the people that work there are genuine and very helpful.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip: I booked this hotel for $99 plus tax with breakfast. That is a great deal. Comfort of the room is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 25 May 2022
Dear Guest, Thank you so much for the high appreciation of our location, cleanliness, prices and staff members. Our hotel aims to provide a truly luxury experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you, your friends and family back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
udi_ashash wrote a review Apr 2022
Tel Aviv, Israel48 contributions70 helpful votes
This Hotel is located in the center and 200m from the water front. The street is busy so a bit of noise if your room face the street. Service is polite quick and professional, really no issues The room is spacious, well equipped with coffee , big TV and good shower . Breakfast - Great very good value for money paid
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Date of stay: April 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Lala Gasimova, Marketing at InterContinental Baku, an IHG Hotel
Responded 25 May 2022
Dear Guest, Thank you so much for your positive review for our hotel and your high appreciation of our team's efforts. It was sad to know that you experienced incovenience caused by the street noise but we're located between two busiest avenues in Baku so it's quite complicated to avoid some noise especially if you've booked sea view rooms. Please ask for a quiet room upon check-in in the future. Looking forward to welcome you again in Baku, Azerbaijan!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$143 - US$244 (Based on Average Rates for a Standard Room)
LOCATION
AzerbaijanAbsheron RegionBaku
NUMBER OF ROOMS
128
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Frequently Asked Questions about InterContinental Baku, an IHG Hotel
Which popular attractions are close to InterContinental Baku, an IHG Hotel?
Nearby attractions include Baku Boulevard (0.3 km), Park Bulvar Baku (0.4 km), and Nizami str. /Tarqovi (0.5 km).
What are some of the property amenities at InterContinental Baku, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at InterContinental Baku, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at InterContinental Baku, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to InterContinental Baku, an IHG Hotel?
Conveniently located restaurants include SAHiL bar & restaurant, Malacannes 145, and Pasifico Lounge & Dining.
Are there opportunities to exercise at InterContinental Baku, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does InterContinental Baku, an IHG Hotel have airport transportation?
Yes, InterContinental Baku, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does InterContinental Baku, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at InterContinental Baku, an IHG Hotel?
The staff speaks multiple languages, including English, Russian, Turkish, and Azerbaijani.
Are there any historical sites close to InterContinental Baku, an IHG Hotel?
Many travellers enjoy visiting Baku Old City (1.0 km), Gosha Gala Tower (0.8 km), and Hajinski Palace (0.9 km).
Does InterContinental Baku, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.