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Excelsior Hotel Baku

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Traveller (166)
Room & Suite (62)
Pool & Beach (11)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“shuttle service”(6 reviews)
“free shuttle”(6 reviews)
“nice jacuzzi”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (266)
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94
50
15
2
3
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All reviewsshuttle servicefree shuttlenice jacuzzihotel buscultural centeraverage locationstart hotelnice hotelexchange ratecomfortable bedstaff were kindhotel staffspeak english wellsleeping qualitydeluxe roomconvenient locationchoose this hotel
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1 - 5 of 164 reviews
Reviewed 1 May 2018

Rooms is not that larg the deluxe room. They say on their website that they will upgrade depends on availability. They were having rooms when i checked in and they said due to high volume of customers wo wont be able to updgrade. One more...More

Review collected in partnership with this hotel
1  Thank Awais I
Response from FOMExcelsiorBaku, Менеджер по обслуживанию клиентов at Excelsior Hotel BakuResponded 8 May 2018

Dear Awais I, I would like to thank you for posting your review at the Excelsior Hotel & Spa Baku TripAdvisor page. Please be assured that we treat all our guest feedback's with the utmost importance and having read your review, we are concerned that...More

Reviewed 23 April 2018 via mobile

Chose hotel during one of the endless business trips to Baku. Hotel located close to the modern cultural center Haydar Aliyev. Shuttle service is available to the city center every hour. Selective of the breakfast is not match 5 star hotel but pretty nice with...More

1  Thank Emma50H
Response from FOMExcelsiorBaku, Менеджер по обслуживанию клиентов at Excelsior Hotel BakuResponded 7 May 2018

Dear Emma50H, Thank you very much for choosing to stay with us at Excelsior Hotel & Spa Baku during your recent trip to Azerbaijan and for your positive review on our TripAdvisor page. We are happy to learn that you had an enjoyable stay with...More

Reviewed 11 April 2018

Our guests staryed in this hotel several weeks ago. Rooms were clean and comfortable, breakfast was excellent. I want to highlight staff-they are kind and helpful, specially reception team. Our guests had only positive impressions about this hotel. Thank You very much.More

Thank Nacrin
Response from FOMExcelsiorBaku, Менеджер по обслуживанию клиентов at Excelsior Hotel BakuResponded 18 April 2018

Dear Nacrin, On behalf of the whole team, we thank you for choosing Excelsior Hotel & Spa Baku and for leaving the review on the TripAdvisor page. It is a great pleasure for us to know that your guests enjoyed buffet breakfast and room facilities.Together...More

Reviewed 1 April 2018 via mobile

Pay for a hotel like this is not affordable! I can not compare this with the other 5 stars hotel that i went before in other countries! I would just mention that you could sleep very well because of comfortable and lovely bed, but nothing...More

Thank fatememoghadasi
Response from FOMExcelsiorBaku, Менеджер по обслуживанию клиентов at Excelsior Hotel BakuResponded 10 April 2018

Dear Fatememoghadasi, First of all thank you very much for choosing to stay with us at Excelsior Hotel & Spa Baku and for sharing your experience on our TripAdvisor page. We are very disappointed that we were not able to meet your expectations during your...More

Reviewed 12 March 2018 via mobile

I stayed in Excelsior hotel 2 days , was amazing stay from arrival to departure. very nice room . Big thanks to Front Deck colleagues, which did very fast check in and assist me during my stay. Next time will come definitely.More

Thank Iromex
Response from FOMExcelsiorBaku, Менеджер по обслуживанию клиентов at Excelsior Hotel BakuResponded 14 March 2018

Dear Iromex, Thank you very much for choosing to stay at the Excelsior Hotel & Spa Baku and sharing your valuable feedback with us. I am very pleased to hear that you had a memorable stay and enjoyed the facilities. Thank you once again for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$85 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Baku
#6 Romantic Hotel in Baku
#11 Spa Hotel in Baku
#12 Luxury Hotel in Baku
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$85 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Baku
#6 Romantic Hotel in Baku
#11 Spa Hotel in Baku
#12 Luxury Hotel in Baku
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (166)
Room & Suite (62)
Pool & Beach (11)
Dining (9)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Anastasija_anarid
26 October 2015|
AnswerShow all 4 answers
Response from FOMExcelsiorBaku | Property representative |
Dear Anastasija_a, Thank you very much for your interest. Every half hour's from the Hotel to the city center and Park Bulvar shopping mall and every hour from Park Bulvar to the Exelcior hotel. Hopefully this answer was... More
0
Votes
Room Tips
"Go for the suite they are fantastic for relaxing in"
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"There was room for improvement in the house keeping."
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"Take the best of pool and spa"
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"Great location across the road from the Baku Opera House that is just stunning"
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