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The Westin Dhaka

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692 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW via mobile

I have been to Pan Pacific many years ago, Sheraton also, more recently to Radison But i must admit i prefer the Westin. Service is good in all of them but i enjoyed the atmosphere in Westin. Bars, restaurants and pool bar are busy but the atmosphere is nice. Food is good. The room was nice with shower and bath,... More 

Helpful?
Thank Barry M
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! It is great to know that you had a renewing experience at our hotel, which coaxed you to pen this wonderful review. Indeed, from security to hospitality, we ensure that each of our offerings aid in our objective of treating our guests with the perfect Westin Well-Being experience. Your kind remarks, with... More 

London, Canada
Level Contributor
181 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 4 days ago NEW via mobile

On first glance I was very pleased with the hotel and the service to match. Security seemed more that superficial which was nice and the staff were consistently friendly and professional. While somewhat dated the rooms were also fine. The prices of almost everything in the hotel are foolishly inflated so if you have options outside the hotel for meals... More 

Helpful?
Thank Dean T
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We regret that we couldn’t persist with the wonderful first impression that we had created. Security of our guests is one of our major concerns and we are glad that you took a note of it. However, we regret that the ensuing experience didn’t unfold according to your expectations. While your discomforts... More 

Antwerp, Belgium
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 days ago NEW

For the money you pay you are as a guest entiteld for a 5 star experience and care. Not at the reception of this hotel. Arriving at 8 a m reception staff told us are room was ready. We asked twice 'complimentary' in simple English 'free' . The aswer was yes. At check out they charged us almost 120E or... More 

Helpful?
Thank scubadave1
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We are disheartened to learn about your hassle, which we assure you is a rare occurrence at our hotel. The discomfort that you experienced in terms of service rendered by our front desk team comes as a stark contrast to the wholesome experience that we strive to extend. Please be assured that... More 

Sutton Coldfield, United Kingdom
Level Contributor
641 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 1 week ago via mobile

5 star rating and has everything to be this but needs updated as getting tired Great breakfast buffet for all nationalities, this also doubles as an excellent international buffet in the evening. Restaurant next to the pool serving good snacks. On the 23rd floor is an impressive Italian restaurant called Prego, however it is way way overpriced. Also has a... More 

Helpful?
Thank Peter W
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We thank you for reviewing the different aspects of our hotel. We are happy to know that our dining outlets garnered your appreciation and your kind remarks about our chic retreat and WestinWORKOUT® Fitness Studio are much valued. We have also noted your suggestions and will initiate necessary changes. However, we also... More 

leeds
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

Being one of the poorer countries in Asia you would expect prices to be reasonable, for some reason Dhaka just doesn't work that way and all half decent hotels are a small fortune, i have stayed in many hotels in Dhaka and they are all far too expensive for what they are. The Westin - food is very good indeed,... More 

Helpful?
1 Thank mg100Leeds
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! Many thanks for your detailed feedback that gives a glimpse of your recent experience. Our team of expert chefs goes to great lengths to churn out the best dishes and your appreciation about our delicious breakfast and dinner means a lot to us. We are also glad to know that you could... More 

1 review
Reviewed 2 weeks ago

Having stayed at this hotel some 20 times (approx.), I have had some very very good experiences but also some very very poor experiences. Overall its ok. Some staff are absolutely fantastic, others are just not. If you have a complaint, don't expect it to be resolved quickly, if at all. Foreigners will not always get the best service (this... More 

Helpful?
Thank Simon Y
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We thank you for sharing your valuable opinions on this forum and helping us learn how are we faring. It is great to know that we have been your favorite accommodation choice in the city and have curated some memorable experiences for you. However, we regret to know that you deem our... More 

Phnom Penh, Cambodia
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Initially I was contemplating giving it a 3 or a 4, mainly given a few minor issues: 1. Power sockets - don't all work 2. Their swipe cards are a real pain to use in the lifts - multiple swipes before getting access which meant I missed the floor a few times 3. They messed up the airport drop off... More 

Helpful?
Thank pshasi72
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We are glad to know that our sincere effort overshadowed the few lapses and helped us earn your excellent rating on this forum. Indeed, our associates go to great lengths to ensure the well-being of our guests and we are happy to know that their efforts made your experience memorable. However, we... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

During our visit to Dhaka this time last week we stayed in this lovely Hotel - The WestIn. The property was plush and exquisite. The service and the hospitality was top of the line. I want to mention about Chef Tareq here. Amazing personality with great sense of service. He is fabulous and all his preparations were incredible. Apart from... More 

Helpful?
Thank S I
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! It is a pleasure to hear from one of our valued patrons. We thank you for summing up your Feel Well experience and apprising us of the positive impression that we succeeded in curating. With our dedication of serving guests with nothing but the best, we are glad to receive your laurels... More 

Dubai, United Arab Emirates
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago via mobile

Probably one of the best hotels in the capital. The rooms are really spacious and comfortable. Highly appreciated the antislipery floors and the bathtub. The only inconvenient the non-stop noise of the street in front. Literally 24 hours.. 27th October 2016 - 29th October 2016They could probably improve the acoustic isolation. Overall a nice hotel to spend a night in.

Helpful?
Thank Sara C
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! Many thanks for writing this wonderful review that is the perfect endorsement of our rooms. Our chic retreats are a sanctuary of relaxation, where every detail is designed with utmost care. We are glad that from design to space, you were impressed by every aspect of our room. However, your inconvenience is... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Very good service, comfortable and good location. Staff is very friendly and food is good. Smoke from the lobby bar is annoying when you are non-smoker. Definitely good international hotel that will cater to your needs while on business.

Helpful?
Thank Vlasta B
TheWestinDhaka1, General Manager at The Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We appreciate your feedback that highlights the different facets of our hotel. It is great to know that we could win you over with our strategic location, warm hospitality and comfortable amenities. Your kind review has truly motivated our team, who work hard to ensure that every aspect of a guest’s stay... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Relax, revive, and experience renewal at The Westin Dhaka - the five-star hotel in Gulshan. Nestled in the new business district, we are steps from renowned shopping malls, foreign missions, restaurant, art, private clubs, and multinationals. Refreshing and contemporary, our 241 spacious guest rooms and suites offer modern amenities. Restore the body and expand the mind with the pure relaxation of our signature Heavenly Bed(R). The oversized four-fixture bathroom with Heavenly Shower(R) ensures you feel refreshed. Every guest room offers a generous workspace and High Speed Internet Access. Five contemporary meeting venues offer over 2,000 square meters of functional space. This includes state-of-the-art meeting and banquet facilities featuring LED lighting for an extensive variety of lighting effects, customized projections, and a sound system in the Westin Grand Ballroom. The Westin Dhaka offers nourishing dining for every taste and style from fresh, authentic Italian to Pan Asian and international cuisine. ... more   less 

Additional Information about The Westin Dhaka

Address: Main Gulshan Avenue | Plot-01, Road 45, Gulshan-2, Dhaka City 1212, Bangladesh
Region: Bangladesh > Dhaka Division > Dhaka City
Price Range: RM769 - RM1,845 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Dhaka 5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Westin Dhaka Hotel Dhaka City
Westin Dhaka City
Dhaka City Westin
The Westin Dhaka Dhaka Division, Bangladesh
Hotel Style:
#2 Business Hotel in Dhaka City
#2 Spa Hotel in Dhaka City
#3 Luxury Hotel in Dhaka City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Dhaka staff and other travellers.
4 questions
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Washington, Dc
Moon Township, Pennsylvania
Dhaka City, Bangladesh
over a year ago

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Questions? Get answers from The Westin Dhaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a hotel that maintains control of its customers”
 of 5 bubbles theeditionw, 5 Nov 2016 | Read review
“high floor rooms are quieter with city view .”
 of 5 bubbles Ronnychy, 10 Oct 2016 | Read review
“Good location. Quiet rooms. Little a c noise free laundry. Deluxe room with free club facility where you get free internet.”
 of 5 bubbles lutfekamal, 28 Aug 2016 | Read review
“High floors have the best views over the city”
 of 5 bubbles 745iains, 26 Aug 2016 | Read review
“Special mutton rice, lobster, Nehari and desert sweets are special.”
 of 5 bubbles RakibDhaka, 12 Jul 2016 | Read review
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