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Radisson Hotel Brunei Darussalam

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Radisson Hotel Brunei Darussalam
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1,035 Reviews from our TripAdvisor Community

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Showing 944: English reviews
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Singapore
Reviewed yesterday NEW

I stayed here for few days in December 2016 for business. What I can see from this hotel is that they are very well organized, the staff are determined to serve the guest, clean, comfort, quiet, and safe. The room condition was superb! Clean and bright. The food are 100% halal (if you have muslim companion) and fresh. Tips: if...

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Helpful?
Thank TravellerMM7
Liverpool
Reviewed 4 days ago NEW

WOULD HIGHLY RECOMMEND THIS HOTEL FOR STAYS IN BRUNEI WAS ADVISED IT WAS BEST HOTEL DOWN TOWN AND MY EXPERIENCE HAS CONCURS WITH RECOMMENDATIONS I RECEIVED Staff have been excellent and the Breakfasts have been excellent in selection of food its preparation and the attention to detail, plus a warm welcome from the staff and management. Excellent Cappuchio or Expresso...

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Helpful?
Thank David C
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear David, Thank you for sharing your feedback about your recent experience at the hotel. We are delighted to read that you enjoyed the breakfast buffet as well as the variety of coffee available. We look forward to your next stay. Best regards, Jerome van Helden General Manager

Geelong & Bellarine, Australia
Reviewed 4 days ago NEWvia mobile

We stayed for one night in Brunei at the Radisson and were very satisfied with our choice. Staff are friendly and helpful, dinner and breakfast in the hotel offered a wide range of options. Late checkout (much appreciated) and airport transfer were happily organised for us.

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1Thank Chris L
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Chris, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the complimentary late check out. We look forward to your next stay. Best regards, Jerome van Helden General Manager

Malaysia
Reviewed 1 week ago

It was my first time to stay in this hotel. I arrived the hotel very late, I thoughts check- in would take some time, but surprisingly it was pretty quick, in less than 5 mins the room key was ready. The room was spacious and comfortable. The breakfast was normal. Overall, it was a decent hotel with fair price.

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Helpful?
Thank MeyHo
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear MeyHo, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the quick check-in. We look forward to your next stay. Best regards, Jerome van Helden General Manager

BSB, Brunei Darussalam
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Thank 344geralds
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Singapore
Reviewed 1 week ago

The room is clean, not that room just enough for a solo business trip, with a standard table to work on, hotel guarantees money return if you are not satisfief with the service. Food are fine, provide free shuttle to 3 destination on a regular interval since taxi is rare and cost much. Staff are courteous and smiling everytime.

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Thank jonjonvi
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear jonjonvi, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our courteous service. We look forward to your next stay. Best regards, Jerome van Helden General Manager

Brunei
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Thank 750rumag
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

bandar seri begawan, Brunei Darussalam
Reviewed 3 weeks ago

Review collected in partnership with Radisson Hotels
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Thank 867fauziahs
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Reviewed 3 weeks ago

We had a great time at Radisson Hotel The hotel is a walking distance at the city centre and major tourist destinations in the city - Royal Regalia Museum, Mosque, Yayasan Mall, Water Village Ferry Terminal, City Complex and the Bus station - your portal to other parts of the city. Will definitely recommend the hotel. :-)

Review collected in partnership with Radisson Hotels
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Thank sojib408
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear sojib408, Thank you for sharing your lovely experience. We are really delighted to know that you will definitely recommend us! We look forward to your next stay with us. Best regards, Jerome van Helden General Manager

London, United Kingdom
Reviewed 3 weeks ago

The hotel pool was under renovation and construction work could be heard in the room during the day. Reception gave wrong information about the taxi fare to the airport. Could have been a better experience if these issues did not happen.

Review collected in partnership with Radisson Hotels
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Thank swahby
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear swahby, Thank you for sharing your feedback about your recent stay. It is disappointing to read that your stay was not as satisfying as it could have been. Unfortunately our swimming pool is undergoing a major facelift and therefore it is closed until next month. Concerning the taxi fare to the airport, as I mentioned in my email addressed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
All 142 guestrooms and suites feature a refreshing new look and come equipped with FREE Wi-Fi, work desk, 40" LED TV with a VGA cable for laptop connectivity, universal power sockets, cordless speaker phones, DVD player, I-Pod/Pad Dock, energy-saving LED lighting throughout, digitally controlled Air Conditioning, digital safe, iron/ironing board, minibar, tea/coffee facilities. In the newly designed bathrooms, rain and hand-held shower, digital scales, hairdryer, LED shaving mirror, bathrobes and luxurious "Rituals" amenities. Coffee-Pod Espresso machines are also available in all Business Class rooms and Suites. Discover a level of comfort not found at other Bandar Seri Begawan hotels on our Radisson Business Class Floor, complete with top-floor views and access to the private Business Class Lounge. Enjoy the 24 hour gym, swimming pool, children's pool, Spa and direct access to the spectacular Tasek Lama recreational park directly behind the hotel with kilometers of walking and trail running tracks that wind there way through the beautiful Borneo Jungle. Stay and experience our other famous Radisson services such as: * 6pm check out * Express, Early and Online check-in * Healthy Options in our restaurants * 3 hour Express Laundry * Newly introduced I-Concierge App Take advantage of our Club Carlson Loyalty program ... more   less 

Additional Information about Radisson Hotel Brunei Darussalam

Address: Jalan Tasek Lama, Bandar Seri Begawan BS8211, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: RM450 - RM834 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel Brunei Darussalam 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Sheraton Hotel Utama
Sheraton Bandar Seri Begawan
Bandar Seri Begawan Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Brunei Darussalam staff and other travellers.
5 questions
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Questions? Get answers from Radisson Hotel Brunei Darussalam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Hotel Downtown”
 of 5 bubbles 404DavidC, 25 Mar 2017 | Read review
“quiet rooms with a good view of surroundings.”
 of 5 bubbles Hanock, 3 Mar 2017 | Read review
“room on the street side has better city view”
 of 5 bubbles LessI5More, 13 Jan 2017 | Read review
“Have dinner at the night market rather than a restaurant”
 of 5 bubbles Bruce010, 19 Dec 2016 | Read review
“The sixth floor has the executive lounge which is a good place to relax.”
 of 5 bubbles princessPaddington, 29 Nov 2016 | Read review
5 of 5