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Radisson Hotel Brunei Darussalam

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Radisson Hotel Brunei Darussalam
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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Brunei Darussalam
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Showing 942: English reviews
Melbourne, Australia
Reviewed 21 May 2016

this hotel offers everything more then helpful staff good position and very clean it also is in a good spot in town close to everything breakfast was also good so everything to have a good stay as the most important thing is getting a good sleep the bed was very comfitable

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Bill255100
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Bill255100, Thank you for your wonderful feedback regarding your recent stay with us. It is great to read that you were served by our helpful team members to serve your needs. We look forward to your next visit. Best regards, Jerome van Helden General Manager

Voorhees, New Jersey
Reviewed 21 May 2016

My 3rd or 4th stay here over the years. Good business center and free WIFI all over the hotel. Well appointed rooms. Ofcourse no breakfast is included. Parking and local shuttles are included.Gym and meeting facilities available. The executive level is great for meetings and snacks and non alcoholic drinks are available

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Helpful?
Thank Pavlina B
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Pavlina, Thank you for taking the time to share your experience about your recent stay with us. It is satisfying to know that you were pleased with the added benefits of a business class room, including the business class lounge. It is a great space where you can either have meetings or unwind after a busy day. We look...

Kuala Lumpur, Malaysia
Reviewed 20 May 2016

Overall Radisson Brunei Darussalam is a great hotel to stay in for Business or leisure visits to the countries. Generally, the staff is attentive and friendly. However, the Tasek Brassier Restaurant is understaffed and during busy times, they are not able to turn around in time. The hotels make you feel welcome as a Club Carlson Member.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank CalChoong
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear CalChoong, Thank you for your feedback regarding your recent stay with us. I am happy to note that you are very satisfied with the friendliness of the team members. When you are a Club Carlson Member we want to show our appreciation for being loyal to us and it is great to know that we were able to give...

Hong Kong, Hong Kong
Reviewed 19 May 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Lucie Myriam So... A
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Reviewed 18 May 2016

Hotel location is convenient in location, this is quite crucial as in Brunei you have to walk most of the time. (no public transportation). Hotel is clean and quiet, backside of the hotel rooms is facing a green hill, while front side rooms are facing the city great view to the famous Sultan Omar Ali Saifuddin Mosque.

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Helpful?
Thank Kerry W
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Kerry, Thank you for your feedback regarding your recent stay. It is great to read you enjoyed the hotel's strategic location that allows easy access to the city centre. We look forward to your next stay. Best regards, Jerome van Helden General Manager

Reviewed 18 May 2016

We stayed one night at this hotel since we wanted to pay Bandar Seri Begawan a visit. The hotel is located close to the city center. It takes around 10 minutes to walk to the riverside. And around the same distance to the Tasek Lama Recreational Park. The room was spacious and clean, and the staff was friendly. Unfortunately the...

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Helpful?
Thank Elin N
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Elin, Thank you for taking the time to share your experience about your recent stay with us. I am delighted to read that you enjoyed the friendly service at the hotel. During your stay we had to conduct maintenance to the swimming pool, it has been reopened since. Further to that we have since upgraded our hotel's WI-FI and...

Bromsgrove
Reviewed 18 May 2016

As with all my visits over the last 12 months the welcome from the staff in all areas was exceptional . From remembering my name to knowing my coffee preferences in the morning . Gym small but rarely busy. Pool small and shaded by building

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Helpful?
Thank TJ345
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear TJ345, Thank you for your great feedback regarding your last stay with us. It is great to read that our team members show a true "Yes I Can!" spirit by showing a great service by knowing your preferences. We look forward to your next stay. Best regards, Jerome van Helden General Manager

Brunei Darussalam
Reviewed 17 May 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Min Keong T
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Kuala Lumpur, Malaysia
Reviewed 14 May 2016

Radisson Hotel Brunei has gone through renovation from former Sheraton Utama Hotel. Hotel is easy access to many areas of interest, banks & shopping. The staff are helpful, knowledgeable & good service. The guest room reasonably sized and comfortable and clean with sufficient amenities. The coffee house is near the pool serving great breakfast with many choices in accordance to...

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Helpful?
Thank HO D
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Ho, Thank you for your great feedback regarding your recent stay. I am very pleased to read that you were impressed with all our team members and the service they offer. Unfortunately we had to close the pool during your stay for a few short days. Therefore you look forward to you next stay as you will be able...

Kuala Lumpur, Malaysia
Reviewed 14 May 2016

The room was spacious, very comfortable sans unpleasant odours which sometimes can be a turned off in any hotel. The service was exceptional. Checking in was a breeze and the front desk was always helpful to answer your queries. The concierge was ever ready to assist you with shuttle (which is free to the shopping location). The housekeeping paid attention...

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Helpful?
Thank Nur-Rahman
JvHelden, General Manager at Radisson Hotel Brunei Darussalam, responded to this review

Dear Nur-Rahman, Thank you for sharing your lovely feedback about your recent stay. It is great to read you rate us 5 stars! That's exactly what we aim to do, offer the best service possible. We look forward to welcoming you back for your next stay with us. Best regards, Jerome van Helden General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
All 142 guestrooms and suites feature a refreshing new look and come equipped with FREE Wi-Fi, work desk, 40" LED TV with a VGA cable for laptop connectivity, universal power sockets, cordless speaker phones, DVD player, I-Pod/Pad Dock, energy-saving LED lighting throughout, digitally controlled Air Conditioning, digital safe, iron/ironing board, minibar, tea/coffee facilities. In the newly designed bathrooms, rain and hand-held shower, digital scales, hairdryer, LED shaving mirror, bathrobes and luxurious "Rituals" amenities. Coffee-Pod Espresso machines are also available in all Business Class rooms and Suites. Discover a level of comfort not found at other Bandar Seri Begawan hotels on our Radisson Business Class Floor, complete with top-floor views and access to the private Business Class Lounge. Enjoy the 24 hour gym, swimming pool, children's pool, Spa and direct access to the spectacular Tasek Lama recreational park directly behind the hotel with kilometers of walking and trail running tracks that wind there way through the beautiful Borneo Jungle. Stay and experience our other famous Radisson services such as: * 6pm check out * Express, Early and Online check-in * Healthy Options in our restaurants * 3 hour Express Laundry * Newly introduced I-Concierge App Take advantage of our Club Carlson Loyalty program ... more   less 

Additional Information about Radisson Hotel Brunei Darussalam

Address: Jalan Tasek Lama, Bandar Seri Begawan BS8211, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: RM452 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel Brunei Darussalam 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Sheraton Hotel Utama
Sheraton Bandar Seri Begawan
Bandar Seri Begawan Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Brunei Darussalam staff and other travellers.
5 questions
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Questions? Get answers from Radisson Hotel Brunei Darussalam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet rooms with a good view of surroundings.”
 of 5 bubbles Hanock, 3 Mar 2017 | Read review
“room on the street side has better city view”
 of 5 bubbles LessI5More, 13 Jan 2017 | Read review
“Have dinner at the night market rather than a restaurant”
 of 5 bubbles Bruce010, 19 Dec 2016 | Read review
“The sixth floor has the executive lounge which is a good place to relax.”
 of 5 bubbles princessPaddington, 29 Nov 2016 | Read review
“There is a very nice (and clean) local food market nearby.”
 of 5 bubbles NRV2016, 5 Nov 2016 | Read review
5 of 5