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Frangipani Fine Arts Hotel

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Frangipani Fine Arts Hotel
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264 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Reviewed 25 July 2014

We are a couple with daughter of 13 years. We saw this Fragipani hotel several times during our internet search price USD 45 for three persons. When we actually booked it the advertisement was even USD 25 for 3 persons. I booked at booking.com did the whole payment section and then i was thrown of the web page. Could not...

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Helpful?
Thank louisvanbeurden
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your most recent visit to Cambodia and we would like to appreciate your comments. We’re sincerely sorry about an extra person rate issue. This is 3rd part website and of course they have terms and conditions for 3rd person charging rate. Our team has no reason or intention...

Sydney, Australia
Reviewed 24 July 2014

I was expecting a budget accommodation experience but this hotel was really wonderful. The staff and service were exceptional. The room was very clean and comfortable. And little touches like bottled water and fantastic air conditioning were very much appreciated. No pool on site but a quick tuk tuk ride or walk down to the Frangipani Royal Palace hotel and...

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Helpful?
Thank Fran S
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you had such a marvelous experience with our services, staff and facilities here. We have shared this review with our entire team and they are pleased after reading this review. Thank you for your compliments. Thank you...

Bangkok, Thailand
Reviewed 16 July 2014

It's been one and a half years since my last review. Taxi drivers have still difficulties to find the hotel as there is no sign posted. The entrance is uninviting and leads into a backyard. I was charged for a suite room USD 50.-. I couldn't explain what would justify the room as a suite. The room was clean, with...

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Helpful?
Thank Riesst
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you for your reviews which mixed of positive and negative experience while you were staying with us. We’re really appreciated your comments. Our teams are looking into it and improve those negatives accordingly. Please accept our apologies and we sincerely hope that in spite of this inconvenience, we will have the opportunity to welcoming you back...

Manila, Philippines
Reviewed 7 July 2014

Stay here was a good deal other than the worst service for breakfast! Rooms - Stayed in a Suite Room for 2 nights and yeah it was spacious Bed is not too soft nor too hard Pillows are small and few Toilet and Bath/bath tub Heater goes berserk, its either too hot or too cold WIFI is fast Room service...

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Helpful?
1Thank Jcgmd H
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Frangipani Fine Arts and also for taking the time to share your stay experience with us for both positive and negative feedback. We always strive to provide a pleasurable journey and exceptional stay for each of our valued guest and your given feedback is very important for us, as it helps to improve...

Manila, Philippines
Reviewed 25 June 2014

The entrance to the hotel is small, so it's quite easy to miss. The service is great, spacious rooms, and the breakfast was quite good too. The English of the staff isn't the best but they are always ready to help. They have their own tuktuk driver to take you to the airport, so that's a plus. Location isn't too...

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Helpful?
Thank OuterScene
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you so much for your recent stay and most of good feedback on our performance. We apologize for some of inconvenience you experienced during your stay with us. Thanks for your comment about “entrance to the hotel is small”. At frangipani Villa Hotel, we always connect human truths and personalized touch experience with our guests. Should...

Dongguan, China
Reviewed 20 June 2014 via mobile

Everything is good except that when we were there , we were awaken by construction noise at 8am from next door . Also the negatives are the hotel entrance is not obvious from the street, we hv to enter an alley , as well as the bathtub was a concrete granite which was inconvenient to climb in. The hotel manager...

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Helpful?
Thank TANGLA_DONGGUAN
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, We thank you so much for your recent stay and feedback on our performance. We apologize for nearby construction noise. It’s no longer noise. The construction was already finished. Further to the bathtub is the design concept and most of guests liked it. This is boutique style, we just wanted our guest feel belong and get personalized...

Phnom Penh, Cambodia
Reviewed 7 June 2014 via mobile

The service was wonderful and warm, offered us cold fruit juice upon arrival! We had a really big room on the ground floor with a super comfortable couch. Hotel was quiet and tastefully decorated. Breakfast was surprisingly good too! At such prices it's really a steal.

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Helpful?
1Thank jamon919
FrangipaniManagement, Manager at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, We really appreciate and sincerely thank you for your recent stay and share full score reviews on our performance. We're all glad to receive your positive feedback that you had a fabulous experience with us. We’ve already shared your comments with our team and they’re very happy to see your message. We’re pleased to offer you, your...

Cardiff, United Kingdom
Reviewed 4 June 2014

We stayed at the Frangipani Fine Arts Hotel for 4 nights, the staff were amazing, chatty, friendly and smiley. When the restaurant was closed they went out and got us something to eat. Location was great and their own Tuk Tuk drivers were excellent The room was big with a balcony and comfortable, air con was reliable, showers fine when...

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Helpful?
Thank F1fan2014
FrangipaniManagement, Manager at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you had good experience with our place, services, staff and hotel’s location here. We have shared this review with our entire team and they are pleased after reading this review. Thank you ones again for your patronage,...

Melbourne, Australia
Reviewed 15 May 2014 via mobile

We stayed for a night. Location is perfect, a short walk to the stretch of restaurants along the river. Central market is nearby - only US$2 tuk tuk ride. Our only problem was that the mattress wasn't too comfortable. We were on the ground floor and they had small narrow windows near the ceiling facing the corridor so it was...

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Helpful?
1Thank dianamcgrath
FrangipaniManagement, Manager at Frangipani Fine Arts Hotel, responded to this review

Dear Diana, Thank you very much for taking the time to leave your positive and constructive comments on this forum. We are delighted that you loved the location of the hotel. Sorry for mattress issue. Our team is looking into it now. Thank you ones again for your patronage, and we hope to have you back again very soon! Warmest...

Tokyo Prefecture, Japan
Reviewed 14 May 2014

This is a great value hotel, with wonderful staff. Hidden away down an alley way, it's a very quiet place, but still in the thick of things - with the waterfront, museum, and many bars and restaurants within minutes' walk. My room was large, clean and comfortable and tastefully decorated. What really made this hotel, however, were the staff -...

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Helpful?
Thank Jay_BKK
FrangipaniManagement, Manager at Frangipani Fine Arts Hotel, responded to this review

Dear Jay, Thank you so much for staying with us and for spending the time writing us your wonderful experiences. We're happy to read your reviews and have shared these comments with our entire team here to recognize their outstanding efforts. As part of our commitment, we will try our best effort to provide our guests with an exceptional stay...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Phnom Penh, Pearl of Asia in 1920s and the Frangipani Fine Arts Hotel, the boutique hotel in the heart of Phnom Penh. Ideally situated at the heart of Phnom Penh City and just few minute walk from the riverfront, along Sisovath Quay and the banks of the Tonle Sap, Mekong and Bassac rivers, this leading Phnom Penh boutique hotel is within easy reach of tourist attractions and Phnom Penh landmarks like Royal University of Fine Arts, the National Artefacts Museum, the resplendent Royal Palace, the Silver Pagoda and the quaint streets dotted with charming cafe, designer shops, and art galleries of Phnom Penh. This charming accommodation has a long been a favorite in Phnom Penh for both business and leisure travelers and also makes an ideal base for sight-seeing tours of Wat Phnom, Independent Monument, Toul Sleng Genocide Museum, Russian Market, dazzling sunset boat cruises along the Mekong River and other touristic and lively areas. All well decorated and comfortable guest rooms with their large spaces and furniture as well as standard amenities at the Frangipani Fine Arts Hotel would give you a comfort and feel of home away from the home. The Room is well equipped with modern amenities and you can choose from 3 different categories of rooms – twin junior suite room, double junior suite room and double suite room. The Fine Arts Restaurant on the ground floor offer fine Royal Khmer and French cuisines and offer a large selection of wines. ... more   less 

Additional Information about Frangipani Fine Arts Hotel

Address: # 43 Street 178 (Near Royal Palace), Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: RM323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Frangipani Fine Arts Hotel 3*
Number of rooms: 22
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Questions & Answers

Here's what travellers have asked, with answers from Frangipani Fine Arts Hotel staff and other travellers.
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Questions? Get answers from Frangipani Fine Arts Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor is nice and quiet”
tonbaovn, 22 Aug 2016 | Read review
“Rooms on top floor too hot, rooms giving to the stairs are extremely noisy”
Riesst, 6 May 2016 | Read review
“BIg bathing tank, clean rooms”
540tayt, 24 Apr 2016 | Read review
“No elevator, so if you have trouble walking, request a room on the first floor.”
ninaleao, 11 Jan 2016 | Read review
“Stay here for a quiet night”
tnunes09, 20 Dec 2015 | Read review
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Prices are for 1 room, 2 adults
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