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White Mansion

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White Mansion
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1,820 Reviews from our TripAdvisor Community

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Showing 1,564: English reviews
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capitola ca
Reviewed yesterday NEW

Staff greeted us kindly and very attentative. Desk staff very helpful to our needs. I.e. Requesting transportation. Breakfast included in our hotel was delicious. Best French pastry in Cambodia. Would definitely stay there again

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1Thank sunniegirl7
Chorley, United Kingdom
Reviewed 3 days ago NEWvia mobile

We only stayed for one night at The White Mansion. The room was very impressive indeed. Very well appointed. The staff were very friendly and helpful. Breakfast was served in the French cafe attached to the hotel. The croissants and bread were very good. The location was good for the usual sights.

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2Thank Steve_Turnock
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Your review of our property was just a delight to read. We definitely love to hear the phrase " From the moment you walk in the door you feel welcomed and the attentiveness continues throughout your stay " because that is what we strive for. Thank you for your kinds words and we hope you get to...

Reviewed 4 days ago NEWvia mobile

We arrived from Sihanoukville and realised we had left part of our luggage there. The staff, especially Dara, went to enormous lengths to contact the hotel in Sihanoukville to locate our luggage and arrange for it to be sent by bus to us in Phnom Penh overnight. They devoted a lot of energy to solving our problem, and we are...

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2Thank Nickpolk
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, “Exceptional service!” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US embassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the famous Parisian baker...

Nantucket, Massachusetts
Reviewed 4 days ago NEW

The hotel was spacious, clean and very comfortable and the staff very friendly and helpful. The only down side was the spa, well below par for the treatments. The staff were very nice but the massage was pretty weak and she asked me to leave her a tip!

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Thank Ann F
Cardiff, United Kingdom
Reviewed 4 days ago NEW

The staff are excellent and the deputy manager Dora is first class. The hotel has a boutique feel in an ex American embassy building. The room we had was one of the nicest ever extremely large and tasteful. Breakfast is in the attached patisserie which was very good we also had some to die for cakes during the day. 100%...

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2Thank shazr0b
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, How can we thank you for such a wonderful review with a 5? Your kind words mean so much, especially to the staff who work so hard to provide the best service possible. Our Embassy is wide open and breakfast from Maison Eric Kayser waiting for you! Again, thank you for your kind review of White Mansion....

Leigh-on-Sea, Essex
Reviewed 5 days ago NEW

Very nice staff. Missed having a bar as this is where we would normally meet other travellers. No restaurant in the hotel but a very nice cafe right next door which served an excellent breakfast. Our room was nice but found it quite odd having the bathroom area behind our bed, A small pool area but no sun umbrellas.

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Thank Rosyglow
GM-WM, General Manager at White Mansion, responded to this review

Glad you enjoyed your stay with us! Except no bar... But that you knew before booking. Warm regards from all the team.

Singapore, Singapore
Reviewed 1 week ago

The staff, especially their manager, Genalyn, is the best asset this hotel has! Warm greetings at any time during the day were generously provided. My dad & I were also given restaurant suggestions, places to go to, maps & even ticket prices to expect. We based our daily activities on what Genalyn told us to do, & she didn't fail...

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1Thank Jael B
GM-WM, Manager at White Mansion, responded to this review

Dear Valued Guest, We appreciated your long and detailed review of your stay in our Historical building, White Mansion, former Residence of the American Embassy in Phnom Penh. Thank you very much for taking some of your precious time to write it. Of course, I wouldn't say I'm not honored by your kind words about me, but above all, your...

Milwaukee, Wisconsin
Reviewed 1 week ago

We arrived in Phnom Penh late and left around noon the next day so we just needed a clean place to land for one night, hopefully with a good breakfast. The White Mansion far exceeded our expectations. First of all, after a very long flight followed by a wet Tuk Tuk ride, we were greeted by a friendly staff with...

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1Thank WSherer
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, I would like to thank you for this great review about your recent stay at our Historical Residence of the American embassy in Phnom Penh. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser. The support of our guests is...

Reviewed 1 week ago

We had a 4th floor room which come with a big balcony and roomy ensuite. The room was clean on arrival and the staff helpful. Breakfast is served from a public cafe adjacent to the hotel which feels a little odd but it's modern and the food is simple, fresh and chee fully served.

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1Thank Roy A
GM-WM, General Manager at White Mansion, responded to this review

I'm pleased to see that you enjoyed your stay with us at White Mansion!

A TripAdvisor Member
1 review
Reviewed 2 weeks ago

A perfect place to explore Phnom Penh.very central near by everything you can reach everything in a walk distance. Friendly staff perfect fresh breakfast in their own bakery fresh delicious food every morning nice small swimming pool . Couldn't be better it's a small hotel but very charming .

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Thank A TripAdvisor Member
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guests, You make us love our work! It is a true pleasure for all the team to read such a comment about White Mansion and our famous french Cafe - Bakery Eric Kayser. This is the best reward for our daily hard work. Thank you so much for your very welcomed kind words. Warm regards, Ms Sokha Meu...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 

Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Region: Cambodia > Phnom Penh
Price Range: RM299 - RM562 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Family Hotel in Phnom Penh
#1 Romantic Hotel in Phnom Penh
#3 Business Hotel in Phnom Penh
#4 Luxury Hotel in Phnom Penh
#5 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from White Mansion staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a large room located on the ground floor close to reception. Although it was near the lobby area we didn't suffer from any outside noise. ”
 of 5 bubbles fdep, 4 Feb 2017 | Read review
“All rooms are good.”
 of 5 bubbles janephil1, 7 Jan 2017 | Read review
“Room with the terrace over entrance is great”
 of 5 bubbles 18Anlan, 7 Jan 2017 | Read review
“We had a corner room on 1st floor (huge) - bit of noise from local school and a nest of birds - but no biggy”
 of 5 bubbles SydneyGlobalShopper, 6 Jan 2017 | Read review
“Ensure the booking has breakfast included”
 of 5 bubbles laurenrugless, 4 Jan 2017 | Read review
5 of 5