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Very helpful staff. Organized a decently priced pickup car to get me from the airport to the hotel. Early Checkin possible with no trouble whatsoever. Good sized room. Small bath room, but sufficient. All very clean, very decent. Good internet. Breakfast buffet very good. Friendly...More
We arrived at the Frangipani Hotel to a lovely warm welcome from the staff at reception. We were escorted to our twin room on the 4th floor which was lovely – fresh and clean.
Comfortable beds (another pillow would have been nice), air conditioning, safe,...More
The hotel itself is located so close to mekhong river, just 100 yards and is more or less in the absolute center of the city, wall to wall to the presidential palace.
The room we had was ok but nothing more, the wiew from our...More
We were only booked into this hotel for one night on our tour. We had a standard room. Very small and difficult to get around the bed. Ants making their way up to the a/c. No view and a dark bathroom.
Breakfast was ok but...More
We booked online and had no surprises when we arrived. Great location and with kind staff and within walking distance to many attractions and food options. The views from the skybar are excellent. I will stay there again in the future.
No, not in the least, black and white thinking only. They were proud only that they had a 'policy' but were unable to discern or respond to any customer nuance, and worse were not bothered or curious or able to discern... More
No, not in the least, black and white thinking only. They were proud only that they had a 'policy' but were unable to discern or respond to any customer nuance, and worse were not bothered or curious or able to discern or remember of our previous stays. We offered to bring the up to date ID the next day as it was late in the evening. No, not possible was the management response. So we went to another 4 star river front hotel where there was no problem at all in documentation and we enjoyed a better quality of understanding and racism free service than this hotel and its staff could offer