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The Frangipani Royal Palace Hotel

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601 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Boston, Massachusetts
Reviewed 14 August 2016

Our family love Frangipani Royal Palace Hotel. Every time we visit Cambodia we stay there. The location is superp. It is close to many tourist attraction as well a local market which is great for picking up fresh fruits. Our room has a balcony that overlook the National Museum, Royal Palace and the Mekong River. The balcony even has an...

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Helpful?
Thank rtan18
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest rtan18, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! Let’s me start by thank you very much for you and your family choosing Frangipani Royal Palace for your holiday every time you came to Phnom Penh. We are so glad that our location, facility and staff serve you well during your stay and...

Fort Myers Beach, Florida
Reviewed 13 August 2016

Great little hotel. Clean rooms, hot water, quiet, wifi works, great little bar/restaurant on the roof, central, helpful staff; and has a small sauna / swimming pool - though I didn't get to use these. Everything you need for an easy no frills place to stay. I would definitely stay here again

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1Thank RichardR8888
Australia
Reviewed 9 August 2016

on is great as you are close to the river front, palace, museum and easy walking to other areas. The room is large and the bathroom very large. However the showers run constantly hot and cold which makes for a chellenging shower and we changed rooms with only marginally better outcomes. The balcony is nice for the view but too...

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Helpful?
Thank Jacarandar
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Jacarandar, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! First of all, I would like to thank you for sharing your experience during your stay. Thank you so much for providing the feedback both positive and negative feedback to improve our service. We are really apology regarding to the shower as it is...

Reviewed 7 August 2016

If you are planning on coming to PP this has to be the place to stay. Great location, close to the waterfront area so you can walk to restaurants and places of interest, No need for Tuk Tuks. Front Office Staff very very friendly and helpful. The bathroom again well thought out and easy to use. Good size shower with...

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Helpful?
Thank Raj P
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Raj P, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! Thank you for choosing us to be the choice to serve you during your vocation. Personally, I am extremely happy to know that you had such a great time with us. I also really appreciate for this wonderful review regarding to our services...

London
Reviewed 6 August 2016

...with polite and attentive staff...thoroughly recommend...easy walking access to main attractions and a delightful roof top swimming pool with excellent wine at very competitive prices...so do stop by here when in Phnom Penh...

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Thank Paul3333
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Paul3333, A very warm greeting from The Frangipani Royal Palace and Spa!! I would like to start off by saying thank you for staying with us and spare some of your valuable time to offer us this delightful feedback. We are happy to hear that you appreciated our facilities and services running from staff to food and...

Brisbane, Australia
Reviewed 2 August 2016

I had the pleasure of staying here for 2 nights whilst in Phnom Penh. Great looking french colonial styled hotel. I had the palace view with a small balcony overlooking the royal palace, the room was huge, bathroom equally complete with very comfortable bed. The roof top bar and pool offers an amazing vista of riverside and the royal palace,...

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Helpful?
Thank Azure_Jon
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Azure_Jon, A very warm greeting from The Frangipani Royal Palace Hotel and Spa! Thank you very much for choosing the Frangipani Royal Palace Hotel and Spa during your trip to Cambodia. We are happy to learn that you enjoyed your stay with us and gave us much value on the facilities and services. Moreover, you cannot forget...

Trowbridge, United Kingdom
Reviewed 27 July 2016 via mobile

We were here for our first two nights of our indochina tour. The staff were very welcoming and made us feel at home. The room and bed were comfortable with good ac; which is essential. There was plenty of choice for breakfast; English, continental and noodles. Along with salad bar and omelette station. So a wide selection. Roof top terrace,...

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Thank Gary F
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Gary F, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! First of all, I would like to say thank you for sparing your busy time sharing your wonderful feedback. I am really happy to hear that you enjoyed our breakfast set up and the wide range sections our hotel such as the breakfast,...

London, United Kingdom
Reviewed 26 July 2016 via mobile

Upon arriving to this hotel we found that it looked pleasant and clean. Everything seemed fine however after 2 days the cracks started to show- Breakfast was cold (on one occasion I ended up eating bacon in an omelette) although they were made aware I was strict vegetarian. I was disgusted, only to get an apology and shuffled along. We...

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Helpful?
Thank Amira_butt
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Amira, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! First of all, I would like to apologize for your unpleasant experience that you have encountered during your stay. With regards to your comment about the bacon, we sincerely regret the incident. Thank you for highlighting this as your feedback has helped us in...

Da Nang, Vietnam
Reviewed 25 July 2016

For the money, this is a great value hotel. Very central, with views over the Royal Palace. Beautiful rooms and a good breakfast. Staff were very friendly. The pool area on the rooftop is a little small but nicely done. Would definitely return.

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Thank twinkleeyed
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Twinkleeyed, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! Thank you for choosing to stay with us and spent your valuable time writing your wonderful feedback. I am extremely happy that you like most of our aspects of the hotel including the location, facility and service that served you well during your stay....

Singapore, Singapore
Reviewed 22 July 2016 via mobile

Had a one night stay in this hotel. It is located in downtown Phnom Penh and next to the national museum. The staffs are very friendly and cheerful. The food is delicious as well. The rooftop bar at night is very relaxing. I would recommend this hotel

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Helpful?
Thank mingxiu
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Min gxiu, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! Thank you for staying with us and share with our team this outstanding positive review. It is unfortunate that you only had the chance to stay with us for one night only. Nevertheless, I am very pleased to hear that you have a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital. ... more   less 

Additional Information about The Frangipani Royal Palace Hotel

Address: 27 Street 178 (Corner of Royal Palace & In Front of Riverside), Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: RM279 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Frangipani Royal Palace Hotel 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#17 Luxury Hotel in Phnom Penh
#23 Family Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from The Frangipani Royal Palace Hotel staff and other travellers.
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Questions? Get answers from The Frangipani Royal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a low price hotel so can't be too picky.”
 of 5 bubbles G5206CLpetert, 26 Nov 2016 | Read review
“View of royal palace from the front. Some rooms face the back”
 of 5 bubbles A4928AHryanc, 15 Nov 2016 | Read review
“Larger rooms are very nice if they are available”
 of 5 bubbles Barb_in_New_Zealand, 13 Nov 2016 | Read review
“All room are so lovely and done Cambodian style”
 of 5 bubbles dianebaroed, 12 Nov 2016 | Read review
“Get a room with a balcony”
 of 5 bubbles choonkaloonks, 5 Nov 2016 | Read review
5 of 5
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