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Golden River Palace Guesthouse

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Traveller (28)
Room & Suite (17)
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Overview
  • Excellent22%
  • Very good42%
  • Average17%
  • Poor8%
  • Terrible11%
28 Feb 2018
“Horrible”
7 Dec 2017
“Really dirty be aware”
AMENITIES
Free Wifi
Air Conditioning
Airport Transportation
Concierge
Laundry Service
Self-Serve Laundry
2 Star Hotel
All hotel details
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Reviews (70)
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21 - 25 of 57 reviews
Reviewed 5 October 2013

I have booked this place with my boyfriend for 3 nights, but we checked out by first night, even though we arrived very late in night from Laos and have paid through hotels.com up front. First of all the room was very dirty, hair and...More

Thank ola182
Response from Kasibona D, Manager at Golden River Palace GuesthouseResponded 7 October 2013

Thanks for your review. You did not meet me on that night as you come so late at night time around 12-1am. My new staff provides you that room as other rooms are full. Normally, we clean and collect rubbish at the back of our...More

Reviewed 16 August 2013

The staff and very friendly and accommodating, especially taking your luggage up the flights of stairs (yes stairs, so if you're staying above the first or second floor - prepare yourself for a leg workout). We received a free upgrade for the first few nights...More

Thank Kam S
Reviewed 28 July 2013

The staff are awesome. They are incredibly kind and helpful. They treated my son so very kindly. The hotel is in the "Riverside" area of Phnom Penh, so it was very convenient to sight see. However, while the price was reasonable, it wasn't great value....More

Thank chetsuabo
Reviewed 19 July 2013

After travelling in Vietnam for 4 weeks we had experienced a wide variety of hotels and didn't necessarily have the highest expectations regarding hotels. The golden river palace proved to be the worst hotel experience I have had for a long long time. The price...More

Thank Davey1233
Response from Goldenriverpala... G, Manager at Golden River Palace GuesthouseResponded 21 July 2013

Thanks for your review. Honestly, I have never ever met customers from Europe like you. You called me to book a room with two KING size beds with the price of 30. When you came, I offered you superior deluxe TRIPLE room(45$) with the same...More

Reviewed 19 July 2013

Pros - good location and friendly staff. Ok price Cons - room smelt of smoke. Room half tiled and then had a weird iron bar/prison type door. Bathroom and fridge in separate annex room. Carpeted floor. not that clean. Bathroom didn't appear to have been...More

Thank mini79
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Details
Price range
US$12 - US$20 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$12 - US$20 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (28)
Room & Suite (17)
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Room Tips
"Look for a different hotel. Spend a few dollars more and you will be better off."
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"If you are on a budget I highly recommend the two-bed dorm."
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"I had room 201 and was very happy with it."
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"not on the ground floor."
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