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Omana Hotel

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1 room 2 adults 0 children
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428 Reviews from our TripAdvisor Community

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Showing 382: English reviews
austin, tx
Reviewed 16 May 2013

Very stylish, clean and well located. The three of us had a two-room suite that was spacious, comfortable and beautifully decorated. We could walk to the main sights, (the Independence Monument , park, Royal Palace, the Silver Pagoda) which was really nice. We were well served by the friendly and helpful staff. Breakfast was good. The manager was very nice....

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Thank paisleyhayes
Detroit, Michigan
Reviewed 15 May 2013

My husband and I stayed here for 4 nights and really enjoyed ourselves. I felt that the price was great for the overall value that we received. I found the room to be very clean, as well as the entire hotel. Every employee that we met was very helpful and patient with out many questions. They were incredibly knowledgeable about...

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Thank Megan M
Adelaide, Australia
Reviewed 14 May 2013 via mobile

We stayed here for 3 nights and was very pleased with the lovely little hotel. Very welcoming and helpful. We need to remember that if you want 5 stay luxuries stay up the road at the Sofitel. If you want somewhere with nice little pool at a good price which is clean and includes breakfast this is a great little...

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1Thank North_Queenslander
Kuwait
Reviewed 12 May 2013

Ill start with the positive which is the attitude of the manager, one receptionest(pontier?) And one staff in yhe kitchen. Other than the above there is nothing positive about this hotel. First it is far from being anywhere as a hip, boutique hotel as advistised online which all the photos tell a much better story than the harsh reality. Its...

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Thank wafinka
Port Macquarie, Australia
Reviewed 11 May 2013

This was our last hotel on a three week tour of Vietnam and Cambodia, and this was easily the worst hotel of them all (many of the hotels were boutique style and some in a similar price range). Our group had 3 rooms booked. On arrival, (about midday), only 1 room was ready. It was dark, looked nothing like the...

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1Thank beachykeen70
Chiang Mai, Chiang Mai, Thailand
Reviewed 11 May 2013

Every time I visit Phnom Penh Hotel 9 is the only place I'll stay. Franco and his staff make you feel like family. The area is much quieter than the riverside area but still close to every thing. Don't miss the happy hour!

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1Thank ThanaDK
hotel_nine098, Guest Relations Manager at Omana Hotel, responded to this review

Thanks so much for taking the time to write your review, we all enjoyed reading your positive feedback. We look forward to seeing you again soon!

Bangkok, Thailand
Reviewed 10 May 2013

Even we stay only one night. We impress Nine Hotel as convenience place and kind hospitality management. Advise to add brower, inside shower room curtain or door to protect water out move refrigerater out of cloth keeping area due to some inconvenience to use.

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Thank TravelToPhnomPenh
hotel_nine098, Guest Relations Manager at Omana Hotel, responded to this review

Hi, Thanks so much for taking the time to write your review. We appreciate the feedback and will look to implement the items you mentioned. Hope to see you again sometime in the future!

New York City, New York
Reviewed 10 May 2013

The hotel room I was staying in was teeming with bedbugs, which I discovered a few hours after checking in and returning from dinner. While in the midst of trying to book another hotel and packing my things, the only thing that the hotel manager on duty was concerned with was that I settle my bar tab of $12. They...

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4Thank mebshopper
hotel_nine098, Guest Relations Manager at Omana Hotel, responded to this review

Hi mebshopper, We take great pride in our small boutique hotel. We have invested a lot of time and effort into training of staff to better serve our guests. We have talked to all our employees again about the importance of customer service and addressing guest concerns. You stayed in the hotel in November 2012, all rooms are regularly treated...

Cairns, Australia
Reviewed 3 May 2013

I stayed in this Hotel on business for 8 days at the end of April 2013. When I 1st made this booking I messed up the dates with the online booking and had March instead. It wasn't realized until and email came though asking if I was ok as I hadn't turned up at the airport. The staff were so...

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Thank marnob
hotel_nine098, Guest Relations Manager at Omana Hotel, responded to this review

Hi, Thanks for taking the time to write your review. We enjoyed reading it. We also look to be as flexible as possible if travel plans change so we were glad we could accomadate you when the dates got changed. We hope to see you again in the future. Happy travels

Singapore
Reviewed 17 April 2013

Brutally frank: Though a sister establishment to Monument Hotel, it had none of the latter's friendliness. The staff has a sneering superciliousness. When I called the reception at night, no one bothered to pick up. The hotel looks nicer than Monument. The breakfast is slightly nicer than what you find at Monument. Toiletries are a lot fewer than at Monument....

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5Thank The_TRH_Website

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Omana Hotel is Western owned and operated. The building was originally constructed in 1994 to house UN officials to support the Cambodian electoral process. Since then it has been under various different renovations & management. In 2015 under new management the building was completely renovated and given its biggest facelift to date. ... more   less 

Additional Information about Omana Hotel

Address: Street 9, Phnom Penh 4139, Cambodia (Formerly Hotel Nine)
Region: Cambodia > Phnom Penh
Price Range: RM186 - RM279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Omana Hotel 3.5*
Number of rooms: 16
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Also Known As:
Hotel 9
Hotel Style:
#19 Family Hotel in Phnom Penh
#22 Business Hotel in Phnom Penh
#26 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Omana Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If travelling with heavy suitcase's ask for a lower level room, no elevator!”
 of 5 bubbles Norcalirish, 9 Mar 2017 | Read review
“Third floor”
 of 5 bubbles Rhino59, 3 Mar 2017 | Read review
“Pay extra for superior or deluxe rooms avoid standard on ground floor. Bit noisy and no view”
 of 5 bubbles RobinG761, 23 Dec 2016 | Read review
“Deluxe room probably isn't worth it, it's still tiny.”
 of 5 bubbles 297jennid, 30 Oct 2016 | Read review
“The superior double has a fantastic shower”
 of 5 bubbles Doonie74, 18 Aug 2016 | Read review
5 of 5