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Beijing Palace Soluxe Hotel Astana

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Beijing Palace Soluxe Hotel Astana
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62 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Ile-de-France, France
Level Contributor
154 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 14 October 2016

hotel well located in the city, good access from airport. stunning lobby, every part of hotel very clean. efficient receptionist . i did check in @ 03.30 am. room spacious, linen bath and bed fresh. good mattress. breakfast on 23rd floor, good display, everything fresh. good serving team. H<K turndown efficient. could have stayed more nights

Helpful?
Thank 1jpld
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016

We came here to celebrate our anniversary and loved it. It was very quiet, which we liked - it meant excellent service and attention. The breakfasts were very good, and the Chinese restaurant was excellent - we had amazing duck which was carved in front of us. The upstairs restaurant has excellent views from the 25th floor. There is a... More 

Helpful?
Thank Piers S
Hotel_Soluxe_Astana, Генеральный директор at Beijing Palace Soluxe Hotel Astana, responded to this review

Dear Guest! Thank you so much for your kind feed back after your recent stay in Beijing Palace Soluxe Hotel Astana! Thank you for your comments about the service, breakfast, spa and our location, it is a always a pleasure to hear our guests' positive comments, especially regarding our service and facilities. We are very happy that you enjoyed your... More 

Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 December 2015 via mobile

Forced to stay in Astana, snow storm. Expensive hotel. Even with a bargain. Typical Chinese hotel. Food soso, especially breakfast is not at any level. Empty hotel. Zombie hotel! Cannot therefore have decent breakfast. No Chinese waiter, no one speaking Mandarin. Not recommended.

Helpful?
Thank marcbI3013AZ

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Tel Aviv, Israel
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 November 2015

I stayed there for 3 nights on business trip.Room was large and comfortable and nicely equipped. The bed was hard and good (for the ones that like hard mattress) Service is helpful and attentive. The spa and pool were closed for cleaning so I didn't have the chance to use it. Breakfast is OK, not more. There is a beautiful... More 

Helpful?
Thank RaniM59
Hotel_Soluxe_Astana, Генеральный директор at Beijing Palace Soluxe Hotel Astana, responded to this review

Dear Guest! Thank you for your stay with us at Beijing Palace Soluxe Hotel Astana. We were pleased to note that you appreciated the rooms, equipments and service of our hotel. Your encouraging review will help us constantly improve our restaurant services, food and we hope to welcome you back again in the near future! Sincerely, General manager Wang Shan More 

Texas Gulf Coast, Texas
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 9 October 2015

I stayed at the Beijing Palace Soluxe because my business associates booked the room for me. The reviews were pretty blah so I wasn't expecting much. I have to say I was very pleasantly surprised by this hotel. I stayed the better part of a week and had a chance to walk around the area and visit some very nice... More 

Helpful?
Thank kwebb100
Hotel_Soluxe_Astana, Генеральный директор at Beijing Palace Soluxe Hotel Astana, responded to this review

Dear Guest! Thank you very much for choosing of Beijing Palace Soluxe Hotel Astana for your stay in Astana and taking the time to post positive feed back about our Hotel. We are glad to hear that we could exceed your expectations, especially with the location, our Lobby, our gently staff and the great breakfast. We so highly appreciate that... More 

Geneva, Switzerland
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 September 2015

Very disappointing. Impressive Building until you get inside to a bland combination of Chinese schintz and things like Plastic Palm Trees. Rooms are cheaply fitted out and the beds are like wooden planks. Cannot even manage Face flannels and showers are a joke. Air conditioning is tired and useless and WiFi is hopeless. The roof Bar does have an amazing... More 

Helpful?
Thank GordonAbben
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2015

The location of the hotel is good but for some still a fair walk to the main attractions in Astana which are all in one area. It was even a good 15 minute walk to the nearest shopping centre. Places to eat were very limited. The hotel itself was empty but at weekends held a few wedding parties. The checking... More 

Helpful?
Thank Jeff S
Singapore, Singapore
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 1 July 2015 via mobile

left there $800 for nothing prices do not match the quality poor service food was ok but not as good as 5* should be will never go there again waitress was as slow as a turtle background music was such a turn off, melancholic tune, same tune I heard in Museum of political repressions. Will never go there again

Helpful?
1 Thank Dana X
Basel, Switzerland
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 February 2015 via mobile

I have tried at least 10 different hotels in Astana during the last 5 years. All are simply not what you find in other countries. Prices widely differ - high jumps depending on demand. In the end, I decided to come back to this one only because of the views and the Chinese restaurant. Rooms are big and clean. Staff... More 

Helpful?
Thank cew012015
SoluxeGeneralManager, Генеральный директор at Beijing Palace Soluxe Hotel Astana, responded to this review

Dear Guest, Thank you for the feedback about our "Beijing Palace Soluxe Hotel Astana". We are glad to know that you liked our hotel and chose again it. We will be happy to welcome you as our permanent guest. Best regards, General Manager "Beijing Palace Soluxe Hotel Astana" Wang Shan More 

Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 January 2015

Quite good hotel with nice service, but it is not 5 stars, sorry, it's 4 maximum. Pricing is excessive as well - if you charge at the level of Hilton or Intercontinental you better be at least as good as they are. Soluxe is not better, unfortunately. Rooms are OK, breakfast is not bad, view is great. That's it.

Helpful?
2 Thank Artem D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Beijing Palace Soluxe Hotel Astana is a luxury five-star hotel, located in a new economic and cultural development zone, near the residence of the President and the main administrative buildings. This area is distinguished by convenient transportation and security. The hotel is built in oriental eastern color, height of 120.7 Meters, 25 floors above ground and 2 underground. It is one of the highest hotels of the city. There is Revolving restaurant on 23 floor which is unique not only in Astana but also in Kazakhstan on height of 120 meters, Chinese and European restaurants. Hotel has sports and recreation facilities, such as: swimming pool, sauna, showers, massage room, gym. ... more   less 

Additional Information about Beijing Palace Soluxe Hotel Astana

Address: Sagynak St., 27, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: RM456 - RM1,327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beijing Palace Soluxe Hotel Astana 5*
Number of rooms: 151
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Astana
#11 Luxury Hotel in Astana
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Questions & Answers

Questions? Get answers from Beijing Palace Soluxe Hotel Astana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors with view”
 of 5 bubbles RaniM59, 22 Nov 2015 | Read review
“Not facing building site.”
 of 5 bubbles JeffS294, 4 Aug 2015 | Read review
“If you don't want enjoying the big construction view - don't take rooms on the back side.”
  • Back side rooms view
 of 5 bubbles MakMcs, 31 May 2014 | Read review
“Make sure you can adjust the heating in the room you're given.”
 of 5 bubbles UKvisitor2014, 24 Jan 2014 | Read review
“7th floor is best, lucky !!”
 of 5 bubbles AlasdairLondon, 27 Aug 2012 | Read review
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