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Rixos President Astana Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$592*
US$495*
Great Deal
US$511*
US$496*
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Rixos President Astana Hotel
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317 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Gothenburg, Sweden
Reviewed 8 June 2016 via mobile

This is truly a wonderful hotel. It looks great both from the outside and inside. Very nice staff in the reception. Location is very good. Room was super comfortable and nice. We visited the spa a couple of times and it was very relaxing and luxurious. We can really recommend this hotel!

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Helpful?
Thank swedishtravellers
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear swedishtravellers, Thank you so very much for taking the time to review The Rixos President Hotel Astana. It was such a pleasure to have you staying with us and I very much hope to have the opportunity to welcome you back in the near future. Thank you for your extensive compliments toward the team and SPA of course. I...

Amman Governorate, Jordan
Reviewed 5 June 2016 via mobile

Ive been told this is the best hotel in Astana and I wouldnt be surprised. The hotel is very accomodating and most of the essential staff speak english. The food is excellent. The hotel arranged several special dinners for our group and it was on par with top michellen level food. The bar on the ground floor has live music...

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Helpful?
Thank NasserB20142014
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear NasserB20142014, Thank you so much for sharing this excellent review of your stay with us. It fills me with great pride to learn that you chose The Rixos President Hotel Astana and that we made your experience with us memorable. Our F&B Manager and Executive Chief will be delighted to read that you enjoyed the quality of the food...

Park City, Utah
Reviewed 1 June 2016

This is a quirky hotel with somewhat over the top design but it is a nice hotel with good service. The hotel reflects Astana which is very nice but all new and over the top. The room was large with a sitting room, office, two bathrooms and a nice bed. Nice products and tub made the heated floored bathrooms nice....

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Helpful?
Thank VoxVolpe
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear VoxVolpe, I am quite touched by your delightful review, thank you for taking the time to share your experience of The Rixos President Hotel Astana with other travelers. It is a pleasure for us to know that our guest was happy and delighted with us. We hope to welcome you back again to Rixos President Hotel Astana to experience...

Reviewed 31 May 2016

We arrived at the Rixos and checking in was quite straight forward. The receptionist was smiley but not so the huge security type guards who were standing around in reception. We went up to our room which was adequate but the whole floor and room smelled a bit musty! The bedroom was clean as we arrived, the bed and pillows...

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Helpful?
Thank Melissa W
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Mellissa W, Thank you for taking the time to provide detailed feedback on your recent experience at Rixos President Astana. We are sorry to hear that your experience was less than perfect. We would like to assure you that in the nearest future we are planning the reconstruction and renovation of the hotel in order to corroborate more comfortable...

Reviewed 28 May 2016 via mobile

Very nice hotel in the center of Astana! Stayed here during Astana Economic Forum and was very surprised by the quality of the service. One small disadvantage is that in the room that I stayed - the window was very small and rooms didn't have enough natural light

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Helpful?
Thank Rza A
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear Rza A, Thank you for your review after you recent stay at Rixos President Hotel Astana! Thank you for taking the time to share your appreciation of our ambience and service. We do our best to keep our hotel well maintained in terms of our services and facilities, and we're happy that you recognized our efforts. We hope to...

Moscow, Russia
Reviewed 27 May 2016

Luxurious, sumptuous, splendid, palatial, deluxe - second to none. It's all about this hotel. To add: the indispensable feature for the last few years is elegant man in strict double-breasted suit whom you can see making the round of the hotel premises all day long, greeting guests, checking all hotel services, helping to solve any issue like Mr. Peter McDermott...

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Helpful?
Thank YuriDan
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear YuriDan, We are very pleased to learn that our team provided you with exceptional service during your recent visit to Rixos President Hotel Astana. Thank you for your time, and for recognizing our mission to provide the best service and pampering experience to each of our guests. We will share your kind words with Mr. Luciano and the entire...

Reviewed 26 May 2016

Perfect hotel, perfect rooms, perfect breakfast, perfect services and stuff, perfect Irish pub in the ground floor till early in the morning. What's more, perfect swimming pool, nice hammam and Finnish sauna and also a steaming room. Fitness is also available. Perfect situation to visit Astana.

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Helpful?
Thank L2_R3
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear Guest, It was truly a pleasure having you as our guest during your recent visit to Astana! On behalf of the entire team at Rixos President Hotel Astana, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels which we pride ourselves on. Thank you for your time in...

Claremont, California
Reviewed 2 May 2016

Our family stayed at the hotel twice in February of 2016. They had a special weekend deal where a room with breakfast was about $100/night. While not especially large, the rooms were comfortable and clean. Our favorite part of the experience was the lovely spa downstairs. In particular, the hammam bath felt wonderful. There's also a large swimming pool that...

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Helpful?
Thank azamat j
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Azamat j, Thank you for your detailed review after you recent stay at Rixos President Hotel Astana. We are delighted to hear that our SPA Team made your stay a memorable experience and you enjoyed the Turkish bath. We also enjoy hearing that the quality of breakfast at the Al-Farabi restaurant met your expectations. I’m glade to inform you...

Tel Aviv, Israel
Reviewed 25 April 2016

avoid rooms at the end of the hallway, i.e. xx027 xx028 - the maid room is next door! tends to be noisy at times A/C was not effective - most of the time was too cold and I couldn't make it work properly. Shower is in poor condition the upside - free international calling from their IP phone installed in...

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Helpful?
Thank baruch g
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear baruch g, Thank you for taking the time to write about your recent stay with us. We really appreciate the feedback and your comments have been passed onto the whole team. I am sorry to hear that you had problems in your room. I have passed your feedback to our Maintenance team that has fixed these issues and we...

London, United Kingdom
Reviewed 17 April 2016

I have stayed here 3 times in the last year. Its the best hotel in the City. Rooms a little worn - bit musty - Service is good. Breakfast buffet is good. I was there in winter and the heating was up way too high so was a bit uncomfortable. I am staying here again this time as to be...

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Helpful?
Thank James B
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear James B, Many thanks for your loyalty to our hotel and for your recent stay with us. I am glad you find the hotel to be “the best one in Astana” and that you enjoyed the service. We are planning a renovation of all guest rooms and hotel public areas in the nearest future. I am very pleased that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St. 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: RM467 - RM4,671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Business Hotel in Astana
#1 Spa Hotel in Astana
#2 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back and away from the front of the hotel, maybe, to promote quiet, but I think basically all of them are good.”
Gabriel_Winter, 13 May 2017 | Read review
“Avoid rooms at the end of the hallway (xx26...) - maid room is next door, tends to be noisy”
baruchg_12, 15 Apr 2017 | Read review
“Double room”
, 24 Mar 2017 | Read review
“Lower level rooms”
Yazaksami, 9 Sep 2016 | Read review
“South-side rooms have greater view”
326vitd, 29 Jun 2016 | Read review
5 of 5
Orbitz.com
US$495* /night
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Hotels.comUS$511
Expedia.comUS$496
HotelQuicklyUS$592
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*Disclaimer
Prices are for 1 room, 2 adults
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