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City Inn Vientiane

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City Inn Vientiane
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361 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Luang Prabang, Laos
Reviewed 20 November 2016

Hotel located in a good area central to the city. Provided everything that was required albeit a little 'dated'. Safe in room did not work and was not fixed during 4 night stay. Breakfast was adequate but not great. Very clean and the staff very friendly.

Review collected in partnership with this hotel
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Helpful?
Thank Peter S
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Peter, Glad you enjoyed your stay with us, and thank you for bringing to our notice regarding the safe, it has been fixed. Hope to see you again. Best Regards. Vijay S. Wadhwani

Nottingham, United Kingdom
Reviewed 13 November 2016 via mobile

The hotel is very well located, it is an easy to walk to most sights and good restaurants/cafes. The rooms are nice and clean and breakfast is quite good. It's not a luxury hotel, but the rating is based on the price you pay. There are much more luxurious hotels, but I highly recommend this for a nicely priced, clean...

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Helpful?
Thank macsc81
Vijay W, Managing Director, at City Inn Vientiane, responded to this review

Dear Mr. Charles, Thank you so much for your review. At City Inn Vientiane we strive to offer 5 star services. Customer delight has always been our core focus and we are glad you enjoyed your stay with us. Hope to see you again. Cheers, Vijay S . Wadhwani.

Reviewed 10 November 2016 via mobile

Great little hotel in central Vientiane! Good sized rooms, very clean, well- equipped bathroom and helpful staff. Good breakfast and attractive bar and restaurant. Highly recommended. We stayed here for 4 nights and couldn't have enjoyed our time more!

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Helpful?
Thank Nicole D
Vijay W, Mananging Director at City Inn Vientiane, responded to this review

Hi Nicole, Thank you so much for you review. We are glad you had a great stay . Hope to see you again. Best Regards, Vijay S. Wadhwani

Reviewed 5 November 2016

The location of the hotel is great...just at the heart of the city...... great hospitality...........i have stayed here for more almost 2 months..........tourist attractions are very close to the hotel.......cab available almost all the time..........if you want some bars its always available near t u..........Mekong is only 5 mins walking distance....what u want more.............

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Helpful?
Thank Abhijit B
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Abhijit, Thank you so much for your excellent review. It’s always a pleasure to hear reviews like this from our guests. City Inn Vientiane is glad that you had a great time with us. Best Regards, Vijay S. Wadhwani

Los Angeles, California
Reviewed 9 October 2016

Stayed in this hotel for two nights and they have great and very helpful staffs.I was traveling got Luang Prabang after my stay and the lady from the front desk, named Lovely, was able to get an overnight bus ticket. Great help that i did not have to go to the bus station to purchase it. Which was a half...

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Helpful?
Thank gohikers1
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Gamiao, Thank you so much for that excellent review. Customer delight has always been our priority and we are happy that you had a great stay with us. City Inn Vientiane consistently works on improving our services and we hope to see you again. Cheers, Vijay Wadhwani

Singapore, Singapore
Reviewed 1 October 2016 via mobile

I chose the hotel as it is within 5min walking distance to my company on Lane Xang Road. And I was pleasantly surprised that the hotel is also a 5min stroll to Nam Phu fountain and another 10 min stroll to the night market. The location was perfect to explore city center by walk. The staff in the hotel were...

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Helpful?
Thank Ariel W
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Hi Ariel, Thank you for your excellent review, We are glad that you had a pleasant stay with us. Look forward to seeing you again. Please let us know of your next visit to Vientiane, we will arrange a room of your liking. Best Regards, Vijay S. Wadhwani

Vientiane, Laos
Reviewed 29 September 2016

Rooms are pretty Neat & Clean, However this Budget Hotel gets Booked quickly and also they do not extend the Customers Stay as they are always Pre-Booked. Food in the Restaurant is Average. Location is close to most of the Tourist Attractions.

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Helpful?
Thank Ramesh K
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Ramesh, Thank you for review and your feedback regarding the Restaurant. City inn Vientiane strives to provide 5 star services and we will definitely look into it. Best Regards, Vijay S. Wadhwani

Subang Jaya
Reviewed 27 September 2016 via mobile

We stayed in this hotel a couple of days and in terms if cleanliness and location, I would give 4.5 stars. However in terms of helpfulness and HONESTY of staffs, ZERO. It started off with our driver, an ex staff of City Inn Vientiane hotel, whereby we forgot that we left our things in the car since we walked back...

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Helpful?
Thank Michelle L
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Michelle, Thank you for your review. It is really unfortunate that your time in Vientiane was ruined because of the experience with the Chartered car. Just to make things clear, the Chartered car in question is an independent taxi with no connections to City Inn Vientiane. The driver is not an ex employee either. You’re right to mention that...

Vadodara, India
Reviewed 17 September 2016

Stayed in the hotel for almost 3 weeks while on a business trip. Key features of the stay and hotel: 1. Location is very good with a lot of options for all kinds of restaurants nearby 2. The hotel is very well managed with very courteous staff 3. Good, clean rooms and sufficiently spacious with decent sized balcony 4. Decent...

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Helpful?
Thank AmitDH2307
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Amit, Thank you so much for the excellent review. We are glad you enjoyed your stay at City inn Vientiane . We strives to offer our guest 5 star services at all time. Looking forward to your next stay with us. Cheers, Vijay S. Wadhwani

Washington DC, District of Columbia
Reviewed 10 September 2016

Stayed for one week on business, and one of the managers was very kind to meet me at the airport, which was only a 15-minute drive in daytime traffic. The rooms are simple but tastefully decorated, and I was pleasantly surprised to find them supplied with an iron and hair dryer. The hotel is on the edge of all the...

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Helpful?
Thank Erin K
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Hi Erin, Was a pleasure having you stay with us. It’s the little things which makes the big difference, Thank you for bringing to our notice regarding the water and the floor mat , we will look into it right away. Hope you had a pleasant flight and we look forward to seeing you again. Cheers, Vijay S. Wadhwani.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
City Inn Vientiane captures a perfect blend of modern design and Asian culture. Centrally located, the City Inn Vientiane makes it easy to visit all that Vientiane has to offer. At City Inn Vientiane, we pride ourselves on exceptional customer service and we strive to meet the needs of every guest. Our homely accommodation creates a perfect ambiance and is sure to make your stay in Vientiane a memorable one. ... more   less 

Additional Information about City Inn Vientiane

Address: Rue Pangkham | Near Vientiane Culture Hall, Vientiane 0100, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: RM275 - RM434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Inn Vientiane 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
City Inn Vientiane Hotel Vientiane
City Hotel Vientiane
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Questions & Answers

Here's what travellers have asked, with answers from City Inn Vientiane staff and other travellers.
3 questions
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Questions? Get answers from City Inn Vientiane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Corner suites are large and the higher floors have less noise.”
 of 5 bubbles K1468ZQpeterk, 10 Jan 2017 | Read review
“Junior suite was large and value for money. Top floor is less noisy.”
 of 5 bubbles petersD8653LG, 19 Nov 2016 | Read review
“Take rooms which have king bed.........”
 of 5 bubbles 326abhijitb, 4 Nov 2016 | Read review
“I had the corner suite on the top floor and it was spacious.”
 of 5 bubbles gohikers1, 8 Oct 2016 | Read review
“Non Smoking Room Preferably 3rd Floor”
 of 5 bubbles 199vinaya, 29 Sep 2016 | Read review
5 of 5