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Mercure Vientiane

488 reviews
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Traveller (152)
Room & Suite (52)
Storyboard
Overview
  • Excellent8%
  • Very good35%
  • Average38%
  • Poor14%
  • Terrible5%
Travellers talk about
“mekong river”(24 reviews)
“meeting room”(4 reviews)
“road noise”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (488)Write a Review
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1 - 5 of 357 reviews
Reviewed 4 weeks ago via mobile

Lovely to stay here. Everything here is just perfect. Modern and comfortable. Room is spacious and well equipped with modern facilities. Staff is excellent with very good English. They are always welcome, friendly and attentive. Breakfast is good with many optionsMore

Thank Josh V
Response from MercureVientianeLa0s, other at Mercure VientianeResponded 4 weeks ago

Dear Josh V, Thank you for your feedback. We are very happy that you did enjoyed your stayed with us during your visit to Laos. I will share this wonderful news to our staff. At Mercure, our staff is giving their best service to maintain...More

Hotel's Favourite
Reviewed 28 September 2017 via mobile

I had the pleasure of staying in the Mercure Ventaine, Laos recently and enjoyed it tremendously. The room I had was a Junior Suite which was huge! Highly polished parquet flooring with the absence of carpeting made the room feel fresher and cleaner. The bathroom...More

Thank Helloeleven
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 2 October 2017

Dear Helloeleven, Thank you for taking the time to tell us about your recent stay at Mercure Vientiane Hotel. The voice of customers is critical in maintaining our high standards and we are pleased to read about the positive feedback you had during your stay...More

Reviewed 7 January 2018 via mobile

We, unfortunately, had less than 24h in Vientiane but the hotel was perfectly located to see the main sights, grab some food, see the night market and reach the airport the following morning for our international flight with plenty time. The duty manager on site...More

Thank Anisia85
Response from MercureVientianeLa0s, Public Relations and Marketing Officer at Mercure VientianeResponded 8 January 2018

Dear Anisia85, Greeting from Mercure Vientiane Hotel. Thank you for taking your time to share your experience during your stay with us. We are pleased that you are happy to be staying at our hotel. I will take your comments for further encouragement within the...More

Reviewed 26 December 2017 via mobile

We intended to stay at this hotel 6 nights. The first night, I was unable to have a comfortable hot shower as the hot water turned to cold. My friend had to use the kettle in the room to heat water so I could wash...More

Thank DietitianZee
Response from MercureVientianeLa0s, Public Relations & Marketing Officer at Mercure VientianeResponded 29 December 2017

Dear DietitianZee Thank you for your comments. You booked a hot deal online booking for 7 nights at our Standard Room which was prepaid and had a non-cancellation clause. We found out from our Duty Manager that on the first day, you were not able...More

Reviewed 18 December 2017 via mobile

Although looking a little tired, accommodation was very clean and comfortable. Staff spoke adequate English and were eager to assist. The restaurant offered both a la carte and buffet meals catering for all tastes and reasonably priced. Breakfast consisted of fresh fruit and cereal, eggs,...More

Thank Joe B
Response from MercureVientianeLa0s, Public Relations & Marketing Officer at Mercure VientianeResponded 21 December 2017

Dear Joe B, Greeting from Mercure Vientiane. Thank you for your feedback. We are happy to received positive feedback from you. Every feedback from our guest is very important to us, we hope to welcome you back at Mercure Vientiane. Thank you again. Best regards,...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Concierge
Conference Facilities
Shuttle Bus Service
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$54 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$54 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (152)
Room & Suite (52)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Best 2nd floor in case of the lift!"
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"One wing is on main road other side will be quieter"
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"next time I would ask a room facing the main street"
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"Ask for one at the rear overlooking the pool"
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