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Clean, functional and comfortable walking distance to town and Mekong. Genuine 3.5 stars. English comprehension a mixed bag amongst the staff. But that might be because we were 10 rowdy Australian golfers. I'd stay there again.More
Thank Rob M
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 5 days ago
Dear Rob M,
Thank you for your feedback. As Lao is first language, our staff is given a language training to help them to communicate better to our guests. We are trying our very best to give excellent service to our guests during their stay....More
Room was okay, clean and tidy with a bit of road noise.
We had access to the club lounge which served nice nibbles.
Not in downtown but tuk tuk was only a few dollars.
Breakfast was good. Had dinner in hotel restaurant, very nice but...More
Response from MercureVientianeLa0s, Public Relations Officer at Mercure VientianeResponded 1 week ago
Thank you for your feedback. At Mercure Vientiane, we do our very best to provide good service to our customers.
Thank you also for your kind feedback with regard to our staff. We will share this good news to our staff.
Stayed there during a 2-days breakfast. Hotel style is quite old but everything is functional. Internet is a bit slow though. Conference services ok. Food was great. Rooms are big enough and I could not hear any noise from the street.More
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 16 June 2017
Sabaidee! Thank you for your feedback. We are pleased that you enjoyed our selections of food in our restaurant and comfort of our room.
We apologized for the inconvenience caused by slow Internet service, for a reason of technical issue by our Internet...More
"Sabaidee" - This is the very first greeting that I'd receive when I step through the doors of this hotel. I'd stayed in this hotel for 3 nights. This property is just 10 minutes drive to and from the airport. A walk to the city...More
Thank Adrian P
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 5 May 2017
Dear Adrian P,
Thank you for your kind feedback. We are pleased that you had a good time in our hotel and Laos. We apologized for the air-conditional and we ensure you that it will be in good conditions.
At Mercure Vientiane, we strike for...More
US$53 - US$82 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Luxury Hotel in Vientiane
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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