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Mandala Boutique Hotel

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Mandala Boutique Hotel
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170 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Edinburgh, United Kingdom
Reviewed 1 week ago

A beautiful period building that has been denied love and care for too long. We were unexpectedly given a suite which would have been lovely if it had been cleaner and repainted. Just all a bit tired. The staff were untrained with no local knowledge. The breakfast was a farce. Poor location also.

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Helpful?
Thank Alison2143
MandalaBoutiqueHotel, Manager at Mandala Boutique Hotel, responded to this review

Dear Ms. Alison, Thank you for your review. We do appreciate honest comments from our guests as it serves as basis for us to improve what we are lacking on. We apologize that you didn't get to enjoy your stay. Still, we thank you for staying with us. And we'll enhance our breakfast set soonest. Best regards, Manager

Singspore
Reviewed 3 weeks ago

This is a lovely converted house with really nice furnishings and besides your room there are lots of nice public areas to sit in both inside and outside to relax and read from their 'living library ' The staff are very helpful including coming to our aid late at night and helping getting things for us when one of our...

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Helpful?
Thank Calliopehk
MandalaBoutiqueHotel, Manager at Mandala Boutique Hotel, responded to this review

Indeed a lovely review of our hotel. We really appreciate your kind words and the time you've spent doing this. Again, thank you very much for staying with us. The next time you visit Vientiane with your family/friends, hope to see you again.

Singapore, Singapore
Reviewed 3 weeks ago via mobile

We stayed at Mandala for our last night in Laos having. The hotel is a converted house & was very quiet as its away from the restaurants & bars near the river. Our room was spacious and well appointed. The location is not convenient for walking to restaurants & bars, it's about 20 min walk. We stayed on NYE and...

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Helpful?
Thank Michael H
MandalaBoutiqueHotel, Manager at Mandala Boutique Hotel, responded to this review

Thank you for the time you've stayed in our hotel and we really appreciate your kind words.

Ohio
Reviewed 19 November 2016 via mobile

Hotel is exactly as advertised but the location forces you to eat at their restaurant "Blu". Just spent a night sick as a dog from their food. High priced French imitation and clearly no turnover. I thought I was just eating early as there were just two other customers...wrong!!! The locals know to avoid this place!

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Helpful?
Thank sissarah
Immingham, United Kingdom
Reviewed 21 October 2016

Excellent hotel with beautiful rooms and lovely staff. The breakfasts were very good with excellent choices and lovely food including english breakfast. The new restaurant manager, Hitesh, was very friendly and knowledgeable.

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Helpful?
Thank Lynne B
MandalaBoutiqueHotel, General Manager at Mandala Boutique Hotel, responded to this review

Dear Lynne, Thank you very much for your lovely comment. We will convey your review to our restaurant manager Hitesh. We look forward to have you stay again with us and greatly appreciate your review. Thank you. Best, The Management

Bethlehem, PA
Reviewed 21 October 2016 via mobile

We stayed several days and very clean and friendly. As mentioned Internet did not always work and road in front was very muddy but I don't think they could not do anything about it. The best priced laundry service across the street ran by a very warm and friendly lady. We gave a bag of clothes and it came back...

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Helpful?
Thank Marlenewk
MandalaBoutiqueHotel, General Manager at Mandala Boutique Hotel, responded to this review

Dear Marlenewk, Thank you very much for your lovely comment. We do sincerely apologise for the erratic internet connection and we are continuing to pressure our service provider to provide more stable connection to our hotel. We look forward to have you stay again with us and greatly appreciate your review. Thank you. Best, The Management

Christchurch, New Zealand
Reviewed 13 October 2016

The bed was good. the sheets were good. The rooms were clean. But.. either there was no internet or very variable internet. At the same time the fixed telephony land line was "down". When I checked in, a woman who appeared to be an owner, charged in an spoke assertively to the person on reception that "people couldn't get through...

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Helpful?
Thank undereveryrock
MandalaBoutiqueHotel, General Manager at Mandala Boutique Hotel, responded to this review

Dear Ms Catherine, Thank you for your comments. We are glad to hear that you found our housekeeping acceptable. As for the complimentary internet, we are still trying our level best to solve this issue with the service provider. The phone line was out for a few days due to wiring issues. Our lines are back in operation. we are...

Boston
Reviewed 29 August 2016

nice place. in a quiet part of the quiet city of Vientiane. the road it is on is not paved, which contributes to the rustic feeling, although it is muddy in the rainy season. rooms are well appointed, bed comfy. the place needs a bit of updating. I stayed here about 7 years ago, and everything is as it was...

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Helpful?
Thank DJMBoston
MandalaBoutiqueHotel, General Manager at Mandala Boutique Hotel, responded to this review

Dear DJMBoston, Thank you very much for your kind comments and we appreciate it very much. We are slowly upgrading our hotel and look forward to have you stay with us again. Warmest regards.

kuala lumpur
Reviewed 26 July 2016

Just on the southern outskirts of the CBD and within a 10-minute tuktuk ride from downtown Vientiane, this white-washed bungalow (and former school) is beautifully sequestered within a large expansive garden on a quiet lane just off the main road (Rue Setthathilath) leading to the airport. A boutique hotel in all respect, perhaps no more than two dozen rooms and...

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Helpful?
Thank ECKLKualaLumpur
MandalaBoutiqueHotel, General Manager at Mandala Boutique Hotel, responded to this review

Dear ECKL, Kob jai lai lai for your comments. The staff and management of Mandala Boutique Hotel truly appreciate your positive comments. Hope to have you stay with us again in your next visit. Once, again, thank you. Best, General Manager

Ho Chi Minh City, Vietnam
Reviewed 19 July 2016

I stayed here for three nights on a business trip, and found it a very nice, beautiful and quiet place for a reasonable price. Big rooms, nice bed, well filled mini-bar, lovely staff. The French restaurant (Blu. at Mandala) on the premises is amazing and reasonably priced too. Breakfast is a bit poor (only yoghurt with fruit and some bread...

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Helpful?
Thank rogiervandoorn
MandalaBoutiqueHotel, General Manager at Mandala Boutique Hotel, responded to this review

Dear Mr Rogier, Thank you for your comments and we greatly appreciate it. We will improve on our breakfast spread very soon. Look forward to have you stay again with us soon.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
As Vientiane changes, so does our villa. Originally built as a private residence for a French family in the 1960s, the site became a school with up to 500 children in 1992 before it was turned into a hotel at the beginning of this century. Despite the changes, our guests still can feel the privacy and comforts of home in each corner of the hotel. The four original buildings host 23 newly designed rooms and are surrounded by a green and cozy garden with seats under large shady trees. The Mandala Boutique Hotel is located in a small side road away from the busy streets of Vientiane, but within walking distance to the city center and just a 15-minute drive from the airport. ... more   less 

Additional Information about Mandala Boutique Hotel

Address: Ban Phiawat, 33 Unit 10, Sisatanak District, Vientiane 0100, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: RM258 - RM436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mandala Boutique Hotel 3*
Number of rooms: 23
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Questions & Answers

Here's what travellers have asked, with answers from Mandala Boutique Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Each room is unique in size so you may want to ask the m2 in advance”
 of 5 bubbles Calliopehk, 1 Jan 2017 | Read review
“All nice rooms”
 of 5 bubbles 368lynneb, 21 Oct 2016 | Read review
“Don't stay in the room off the foyer”
 of 5 bubbles undereveryrock, 12 Oct 2016 | Read review
“201 and 202”
 of 5 bubbles rogiervandoorn, 19 Jul 2016 | Read review
“Difficult as there are rooms in the main accommodation and in the grounds.”
 of 5 bubbles 988SteveD, 6 Mar 2016 | Read review
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