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Don Chan Palace

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163 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Basel, Switzerland
Reviewed 5 May 2012

I have stayed there around 3 nights, and I have a problem with a manager when I checked out out,the price was low up, they did not inform to me. It is very rude, I am not impressed what they did with me. On the other hand, I am really happy with local employees and people.

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3Thank Puttipong A
Vancouver
Reviewed 2 April 2012

Stayed one night at Don Chan Plaza. The rooms are run-downed. The sink is marked. Only one towel provided (no hand towel). Weak water pressure, and only warm water available. Not close to city center (middle of nowhere). Staff speaks very little English. They charge even if you make a local phone call at the reception to clarify the registration.

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2Thank TRAVEL_HL238
Canberra, Australia
Reviewed 30 March 2012

Went there for a conference in September 2010. This hotel does not have any particular charm and is not in the centre of town. The room was pretty dusty and not all that great for the price. If I go back to Vientiane, I will probably try to stay in another hotel. The food was average at best. Staff was...

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1Thank Tonton2602
Engadine, Australia
Reviewed 23 March 2012

As with most hotels they have to be cost conscious and this showed in the breakfast room and at checkout. In this case it is the early breakfaster, who gets a feed. As serving dishes were emptied, there were delays in replacing or were simply not replaced at all. Also there was only 1 person on the checkout desk and...

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Thank adshare
Chiang Mai, Thailand
Reviewed 18 February 2012

Can be a four star but with all the noise till morning it can be like any other hotel.Quit expensive. The rooms were clean and the view was good.Breakfast was also good.I think it can do much better.

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2Thank justin l
Phoenix
Reviewed 20 January 2012

My first time staying and the Don Chan, although the group I was with has stayed there before and the hotel did a great job both times. I arrived at night and was amazed at the multi tasking and service of the front desk staff. Although there was only one staff member, he promptly acknowledged everyone as they came up...

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1Thank R C
Dubai, United Arab Emirates
Reviewed 8 January 2012

Don Chan Palace is quite a new hotel in Vientiane, situates on Mekong River across from Nongkhai provice of Thailand. You can enjoy good view of Mekong river from your balcony so I recommend the river side room. The hotel offers decent breakfast and there is a good Chinese restaurant where you can have quite good Chinese food (but I...

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Thank Panot
Cottbus, Germany
Reviewed 25 December 2011

I book this hotel one month ago for my son trip to Vientiane. He is suppose to fly back to Germany , unfortunately some plan change while we have put him in Vientiane before board for another flight. We use to stay in Don Chan before and it was not so comfortable. Poor service and quality back in year 2009....

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1Thank Schnilder
Kuala Lumpur
Reviewed 18 August 2011

The hotel is the tallest building in Vientiane...and has seen better days. Rooms were comfortable and everything was in working order, however, facilites were rather dated. Hotel towels were thin and rather worn, breakfast buffet spread was limited, the pool looked creepy and not maintained (water was murky and green). The Business center was really basic and most times unmanned,...

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Thank Not2fussed
Reviewed 17 August 2011

Just stayed here for 2 nights on a business trip, as it was booked for me by my business partner in Laos. At best, the hotel was serviceable but I expected more from the largest hotel in Vientiane. The swimming pool water was green and the gym was not much to speak of. There is also a nightclub in the...

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Thank AdrianPhua

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Don Chan Palace

Address: Unit 6 Piawat Village, Sisattanak District, Vientiane, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: RM199 - RM1,870 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Don Chan Palace 4*
Number of rooms: 240
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Also Known As:
Don Chan Palace Hotel Vientiane
Don Chan Palace Vientiane
Hotel Style:
#10 Spa Hotel in Vientiane
#13 Luxury Hotel in Vientiane
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room had windows facing the Mekon River (South West facing window), which was quite noisy at night.”
 of 5 bubbles fallinandfilmin, 17 Mar 2017 | Read review
“Ask for a corner city-view room since it gives you a river view but is cheaper than the riverside rooms.”
 of 5 bubbles GlenM903, 5 Mar 2017 | Read review
“Good place to stay if you want a river view and don't mind to walk 10-20min to night market and downtown. And it has plenty parking space”
 of 5 bubbles Lingang, 29 Jan 2017 | Read review
“Opt for River view room”
 of 5 bubbles RKIND, 31 Dec 2016 | Read review
“Select the river view”
 of 5 bubbles SurachaiL, 12 Oct 2016 | Read review
5 of 5