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24/12/2017 25/12/2017
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    Kempinski Hotel Khan Palace

    East Cross Road, Peace Avenue | Bayanzurkh District, Ulaanbaatar, Mongolia
    011 976 11 46 3463
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (178)
    Room & Suite (61)
    • Excellent63%
    • Very good28%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Kempinski Hotel Khan Palace
    Offers & Announcements: Winter Break 2017
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (522)
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    81 - 85 of 389 reviews

    Reviewed 29 September 2016

    The service provided in this excellent hotel is second to none. When it rained we were provided umbrellas. When my phone didn't work, they helped with a sim card and how to set up the phone and even lent me a phone and notebook when...More

    Thank Bonsaimatt42
    Response from KempinskiUlaanbaatar, Manager at Kempinski Hotel Khan PalaceResponded 3 October 2016

    Dear Valued Guest, Thank you for taking your time to provide us with such lovely comments following your experience at Kempinski Hotel Khan Palace. We unique ourselves in Ulaanbaatar citys’ luxury hospitality, with a mission to provide superior customer service, we take great pride in...More

    Reviewed 26 September 2016 via mobile

    Wonderful hotel in the Mongolian capital. I think this is one of the best hotels I have been in. The toilet was high tech, it's warmed seat a lovely surprise and the other functions bliss! Beds really comfortable. Only had breakfast there, this was excellent,...More

    1  Thank Kate S
    Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 29 September 2016

    Dear Kate S, First of all thank you very much for your recent stay with us and for sharing your experience with all the travelers in TripAdvisor. We are happy that you enjoyed your trip to Mongolia, and that Kempinski was a great choice. we...More

    Reviewed 26 September 2016

    My husband and I stayed at the Kempinsky Hotel Khan Palace for two nights in June 2016. We were very pleasantly surprised. Despite the austere appearance of the exterior of the hotel, the interior was very tastefully furnished, as were the well appointed, comfortable and...More

    1  Thank crowdywendy
    Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 29 September 2016

    Dear Valued Guest, Thank you for the kind words shared on our Tripadvisor page. What a pleasure for us to know you liked your stay at our hotel so very much, especially room features, our F&B outlets and the service our staff members provide. It's...More

    Reviewed 23 September 2016

    The Kempinsky would be an excellent hotel anywhere in the world, but it was a little surprising to find such high-caliber service and comfort in Mongolia. My wife and I stayed here several times for a total of 5 nights in late August, ‘16 as...More

    2  Thank NaMakani
    Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 29 September 2016

    Dear NaMakani, We are absolutely overwhelmed by your wonderful & detailed review. We appreciate your kindness and the way you depict your stay with us. We cannot express how fulfilled do we feel with every single word of your experience, thank you so much on...More

    Reviewed 22 September 2016

    Friend of mine actually booked Kempinski Hotel for me and I wasn’t expect I will receive such a good service everywhere I needed. Seems every employee speaks fluent in English and really listens to you. this is really puts me into ease. My arrival time...More

    2  Thank Myadagmaa O
    Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 27 September 2016

    Dear Valued Guest. Thank you very much for taking the time to share your perception about your recent stay with us. It’s a great and pleasant surprise for us to receive such a great feedback! We are so glad that your stay was excellent &...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Price range
    • US$94 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Ulaanbaatar
    • #2 Spa Hotel in Ulaanbaatar
    • #2 Luxury Hotel in Ulaanbaatar
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
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    • Location
    • Mongolia >
    • Ulaanbaatar
    • Also Known As
    • Kempinski Hotel Ulaanbaatar ,
    • Kempinski Hotel Khan Palace Mongolia/Ulaanbaatar
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    Traveller (178)
    Room & Suite (61)
    Dining (28)
    Hotel & Grounds (123)
    Bathroom (23)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    9 June 2016|
    AnswerShow all 5 answers
    Response from Leona F | Reviewed this property |
    Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
    1 September 2015|
    AnswerShow all 4 answers
    Response from platinumhorse | Reviewed this property |
    During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
    Room Tips
    "great views, get a higher floor"
    Read review
    "Any room seems great, but one ending in 04 is very good. I was in 404."
    Read review
    "Peace Avenue and the cross street are very busy so if you can face the back or the parking lot, it might be a..."
    Read review
    "Don't go there"
    Read review
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