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Located in the heart of Ulaanbaatar, Bishrelt Hotel offers luxury and comfort in its elegant and spacious rooms. The main Parliament Square, Gandan Monastery, and State Department Store are all within close walking distance. After a long day in the city, guests can enjoy a delicious meal at the Embassy Restaurant, have a cocktail at the swanky Pergola Rooftop Bar, or belt out their favorite tune at the Karaoke, all located on the premises. There are also well equipped conference and meeting room facilities. Each room booking includes a complimentary breakfast buffet, environmentally friendly air conditioning, high speed wireless internet access, and full HD flat-screen satellite TV.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Trendy
Location
Laagan Street 3/1 Liberty Square, Sambuu St, Ulaanbaatar 211238 Mongolia
Bishrelt Hotel
4 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I found the hotel excellent. The rooms are very confortable, well equipped and spacious. Room service is effective and cleaning is remarkable. Assistance of front desk always available and people are very kind and keen to help you. Restaurant is elegant the food is of good quality with a very good price. Wi-Fi freely available and effective. Location is very good. Nice area walkable distance from main square
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed 6 nights in a King size bed room. Comes with bathtub and robe, couch and writing table. Housekeeping was very bad, my room was not cleaned on 2 different days which I had to tell the hotel reception to do so.
Breakfast choices limited to 3 set menus. You better inform the hotel reception the night before on what time you are coming down for breakfast the next day: I had the bad experience of waiting 1hr for my breakfast!
Laundry service was bad: sent my jeans for cleaning and though it was returned to me cleaned the next day, it was wet!
For a good night sleep: ok. Expecting for quality service: think twice!
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Date of stay: May 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Altangerel_Purevjal, General Manager at Bishrelt Hotel
Responded 24 Aug 2017
Dear Thomas Y, First of all I would like to apologize to you that we delivered poor service which is not acceptable anywhere. And I would like to thank for your valuable review which help us to improve our service quality. Absolutely, it is our fault that we could not deliver what you expected during your stay. And all the failures were not that difficult and were very simple to be completed by us. As soon as I read your review, I had instructed & trained my team accordingly not to repeat those failures. Since then we improved our management by walk around and we had updated our breakfast menu. Once again thank you very much for your valuable review. With best regards, Altangerel.P
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well maintained hotel in the city center, easy walking to all of the Capital's features. Rooms are classy and big. Our first room the shower fitting come off the wall so we were moved quick smart. No hotel information folder in the room and our room phone was out of action. Daily service was OK but things like the tea bag replacement was limited. The Embassy Restraunt is also well appointed but many items on the menu where not available. The food we ordered was very good. You could not charge your meal back to your room as they appear to be run as a seperate business. Staff English varies from poor to good. The Tariff was very reasonable so with some attention to detail this hotel would get an excellent rating. We were there in winter and it was warm and cosy. A tour arranged inhouse was OK but had extra charges thrown in after we paid for it, that took the shine of the excursion. Hotel Van was economic transport to the Airport about half an hour away.
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Date of stay: February 2017
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:most rooms are similar top floors mat get a view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Altangerel_Purevjal, General Manager at Bishrelt Hotel
Responded 23 Aug 2017
Dear Distinguished guest, Thank you for taking the time to write about your stay with us. We are pleased to hear your valued comments about our staff & your experience with us & I had shared your feedback with our team. We are delighted you taking the time to provide this feedback. Yours sincerely, Altangerel.P
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This hotel ticks all the right boxes - the rooms are stylish, spacious and comfortable. Prices affordable and well worth what we paid. Conveniently located if none does not mind a bit of walking to shops and places of interests. Staff is helpful, some has limited English. Taxis and other forms of transportation are easily available from the hotel. Failing that, private cars can be flagged down for short runs around the city, Uber Mongolian style.
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Date of stay: October 2018
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:5th floor rooms were great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had 5 rooms here for two different stays. The rooms were beautiful, clean, and well maintained. They provided water and other extras including slippers and robes. The only downside was the small elevator. Breakfast was great and the staff was very friendly and helpful.
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Date of stay: July 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Altangerel_Purevjal, General Manager at Bishrelt Hotel
Responded 23 Aug 2017
Altangerel.P, General Manager at Bishrelt Hotel, responded to this review Dear Distinguished guest, Thank you for taking the time to write about your stay with us. We are pleased to hear your valued comments about our staff & your experience with us & I had shared your feedback with our team. We are delighted you taking the time to provide this feedback. Yours sincerely, Altangerel.P
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A lovely hotel. Classical rooms, beautifully designed and well maintained. All our rooms were very spacious and the level of interior design impressive More importantly staff were fantastic and very helpful, and the hotel is situated in the heart of it
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Date of stay: July 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 23 Aug 2017
Dear Aissacherif, Thank you for taking the time to write about your stay with us. We are pleased to hear very positive comments regarding your experience with us, specially our staff, and I had shared your feedback with our team. We strive to meet our guest’s expectations and are really delighted you taking the time to provide this feedback. Yours sincerely, Altangerel.P
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first thing that struck us when we arrived was that the hotel seemed empty. Most of the time it was almost like being in a hotel version of the Marie Celeste - as if all the guests had been vanished. Rather eerie. We also realized from the start that communication was going to be a problem. I cannot understand how hotels in a capital city centre can employ reception staff that can't even speak a modicum of English.
The room was as expected from other reviews, trying to appear opulent with rather over the top decor - which you could tell was 'faux' but spacious room and good storage facilities. Overall, the room was good. The bathroom had a large bathtub, bathrobes and slippers, and good selection of 'minis' (except no body lotion). One grouse was that the first morning, the water was hot but the second morning it was just barely hotter than lukewarm. There is a kettle but better to bring your own tea, coffee, sugar etc. as there was a very limited supply when we arrived and this was not replenished at all by the chambermaid.
Breakfast was something else! I went down, thinking there would be a buffet in the large restaurant. No one seemed to be around and a smallish 'VIP' room near the lift (empty) seemed to vaguely suggest breakfast, but the four tureens were clean and unused, so I 'mimed' eating to a passing cleaning lady. She came back with someone from reception who told me to sit in this empty room. About five minutes later a young couple came in and sat down - so then there were three! I found one solitary Liptons teabag on a table (with a few sachets of other teas I think) and made myself a cup with not very hot water from a flask, and milk from a container. Another 5 minutes went past and someone came in and took my room number. About 10 minutes later, he came back with a melange of what looked like leftovers from yesterday's dinner (though the large restaurant had also looked empty to me). It consisted of cold, oily sauteed veg, some chipolata sausages, rice and two cold hard poached eggs on top. This plate was plonked down in front of me - quite disgusting but I was hungry enough to try to eat a bit of it. There were no serviettes or cruet on the table. About 15 minutes later a plate of a few cut up bits of apple and watermelon was brought. No fruit juice or bakery selection, cereal, butter, jam, etc. Needless to say, I didn't even bother to go down for breakfast the next morning.
Other gripes were, the chambermaid removed my bathroom slippers - they looked almost the same as the ones supplied, but they weren't, so maybe she thought I ought to use the new ones!, and no new tea or coffee supplies were left - so having decided NOT to eat the breakfast the second morning, I had to go down to the (again empty) breakfast room and get myself a teabag.
Also on our last day, we wanted to store our bags on check out and go and do a bit more sightseeing and have lunch before collecting them. That was ok, but on returning we were charged 12000 MNT for 3 small bottles of water they said we had used. We had used one from the fridge (ok maybe that was one we were legitimately charged for) and a couple left on top of the fridge unit. In other hotels any water left out is gratis, so be careful. I think we were charged wrongly, but we couldn't be bothered to dispute this because of the language problem, so paid up.
It rather amused me that there was a sign in the room 'Review us on Trip Advisor and get a free cup of coffee'. Where, how, I wonder!!
So room was good and location very good (within 10/15 minutes walk of almost all the places we wanted to see) but overall the hotel is probably a 2 star at the most.
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Date of stay: September 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1) lugguage delayed. No service to help us retrieve lugguage at a cost.
2) staff in hotel works with taxi drivers very that do not use meter.
3) when the agreed price with hotel was at dispute with driver the hotel staff support the 60% in price
4) when asked for mgt of hotel to step in. Staff told me they do not work on Sunday!
Final recommendation for all mongolia travellers. The hotel staff and taxis drivers works under table to Target tourist. Shocking!
Always always stay with guesthouse and use transports from this guest house who arranges all the wonderful trips.
My bads to assume I would be in better hands in a hotel of higher scale.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The elevator was not working when I arrived, and I was told it had been out of order for a week, but would be fixed “today.” You guessed it: of course it wasn’t fixed during my stay, so I had to get up and down to my room using the stairs.
Despite that inconvenience, the room was very nice. I was in Room 407, which is a very large room. The bedroom itself was large, with a large bed, TV, armchair, desk and chair, coffee table, closet, small fridge with minibar, and plenty of spaces to store your bag.
The bathroom is also very large, with a separate bath and shower, makeup mirror and hair dryer.
There is also a large living room area. I maybe would have used it if I had worked out where to find the light switch for it! It has a large sofa, coffee table, sideboard, closet, and iron and ironing board.
The reception staff were very helpful. The food in the restaurant was merely so-so and the service was bad.
The location, while not right in the center of the city, was not bad, being just a few blocks from the main square. It was close to some temples west of the central city.
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Date of stay: September 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My luggage was delayed or mishandled by Mongolia Air, we request the hotel to help us pick it up the next day. To our surprise they don’t have such services! So we need to reschedule our tour in order to pick up my luggage on our own. In order not to have a bad experience with cab driver, which is well known for setting tourist trap, we asked the hotel staff to arrange one. Sad to say, the luggage was delayed by an hour, which we already informed the staff that this might happen. And ask him to inform the driver even before we negotiate the taxi fare. We bordered the taxi with an agreed fare. When I reach the hotel happily with my luggage, the taxi driver requested additional 60% more from the agreed fare! Of course we don’t want to pay, we ask the staff to help, but he didn’t even help and just translate what the taxi driver requested. Seriously this the worst experience with hotel we ever stay in before, and they consider as 4 stars hotel with not even a 1 star standard! What we are paying comparing to staying at guest house is not worth a single cent.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Ulaanbaatar area.
PRICE RANGE
RM 354 - RM 385 (Based on Average Rates for a Standard Room)
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
28
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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