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Shangri-La Ulaanbaatar

19 Olympic Street Sukhbaatar District-1, Ulaanbaatar 14241 Mongolia
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Traveller (265)
Dining (41)
Room & Suite (37)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 67 hotels in Ulaanbaatar
Location
Cleanliness
Service
Value
Shangri-La Ulaanbaatar, is located right in the heart of the city centre - making it an ideal base for both business and leisure travellers. Shangri-La Ulaanbaatar is integrated part of the Shangri-La Centre which includes Sports Club with latest equipments, the largest swimming pool and Adventure Zone, Shopping mall, IMAX Cinema, luxury residents and office building.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Wifi
Hot bath
Heated pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
Chinese
492Reviews5Q+A63Room tips
Traveller rating
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MRC wrote a review Dec 2023
4 contributions2 helpful votes
Gravest front desk desk staff-Dulguun, Kai, and Billy were very helpful and eager to solve any issues. Mason in the Cafe Park is great also-great breakfast buffet. Super clean rooms and great location. Good views of the city and Bogd Khan mountains
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: Traffic in UB is nuts-allow more time to drive than it takes to walk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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aliabdulla77 wrote a review Dec 2023
Doha, Qatar415 contributions96 helpful votes
This centrally located hotel, right next to the mall, offered a luxurious, quiet, and comfortable stay. My room overlooked a beautiful park with a serene Ferris wheel view. The cleanliness and comfort were outstanding. The staff, both friendly and professional, ensured a pleasant experience. Their breakfast selection was diverse and satisfying. Overall, it's a perfect spot for a serene yet indulgent stay amidst the city's hustle and bustle
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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AartJongejans wrote a review Nov 2023
Doorn, The Netherlands3 contributions
For the thrird time this year I stayed at Shangri-La Ulaanbaatar. It is without any doubt THE address to stay while being in Ulaanbaatar. Perfect location in the heart of the city, high quality premises and VERY friendly staff making you really feel welcome.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paradise608681 wrote a review Oct 2023
3 contributions
I have been using the Shangri-la hotel in Ulaanbaatar for the last 5 years now and each and every time i stay the hotel staff go above and beyond to make my stay perfect. This trip i arrived 5 hours earlier than usual but this was no problem for the staff they took my luggage and i went for breakfast. Before i had finished my early breakfast (which was amazing) the staff came to tell me my room was available ..........unbelievable service considering my arrival was so early. Thank you to all involved especially the hotel manager Christina
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeff T wrote a review Oct 2023
Doha, Qatar519 contributions214 helpful votes
We had two stays, one for one night and one for three after attending the Eagle Festival in western Mongolia. Arrival and check in was smooth and efficient. The front desk was able to hold a bag for us for the three days we spent away at the festival. We had breakfast included which was an easy way to start each day. The Nadam restaurant had Oktoberfest going on the night we arrived and we ate there again one other night. Service there was a bit slow to absent for both nights. The rooms were pleasant, roomy and clean. Beds were comfortable and there was a soft and a firm pillow for each person. We didn't have any special requests although I'm sure they would have been accommodated. The showers were roomy and water pressure/temp control very good. Wi-Fi was stable and strong throughout the hotel property. No password so connecting was easy. The hotel complex is located in a very convenient location which is great once you're there but can take some time coming from outside (tours, airport etc). We were able to walk to most attractions from the hotel and dine/drink in the area within walking distance. Overall pleasant staff, comfortable rooms and convenient location. Well worth considering while staying in UB.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brian wrote a review Sept 2023
46 contributions10 helpful votes
Overall stay was fine. Hotel is beautiful. Rooms comfy. The sports club that guests get to use at the connected mall is 5 star. Breakfast buffet and all day lunch dinner buffet has a huge selection of foods. The reason I took a star away is I asked for a 5am ride to the airport. My flight was at 840am. Each time I checked for a total of 4 times by 4 different front desk agents( I felt I needed to keep verifying ) I was told 5 am was too early to go and I should go at 6am. I practically had to beg and explain I like to get to airports early to avoid the long check in lines and for $100 one way to airport for 40min ride I should easily get to choose when I go to the airport. In the end I did get picked up at 5am but NOT by the hotel car which I paid for but by a taxi service. I stayed in room 1417 from Sept 15-17 if the GM would like to reach out to me via email to explain the push back from your front desk agents. I travel extensively. I don’t need to be told how to travel and when to travel. Extremely aggravating for a 5 Star hotel.
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Make sure you get what you want not what you are told you need
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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I_M_Hung wrote a review Sept 2023
Hungary40 contributions33 helpful votes
Christina at check-in was my first experience of Mongolian hospitality. Efficient and clearly helped where she could, to enhance my stay. Rooms are spacious and furnished well. The gym has a funny rule about sneakers. U have to wear your slippers in, and then change to gym shoes?
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Bring your own BT speaker cos there's none
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Masood K wrote a review Sept 2023
Dar es Salaam, Tanzania1456 contributions146 helpful votes
+1
1. Living to its Brand Name – Shangri-la Hotel – Ulaanbaatar Nice, welcoming lounge. Courteous Staff, Decently spacious room, Very Comfy bed, cozy and well-stocked bathroom, made our stay very comfortable at this hotel. To top it all, was the Elaaaaborate spread at Breakfast time, starting from bakery section, to soups, to live counter for eggs and another live counter for noodles, to a Oriental food section, having Korean and Japanese breakfast items. To me it appeared to be an elaborate lunch buffet spread. Its Value for money.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: everything is perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ClaudiaMunich2009 wrote a review Aug 2023
Munich, Germany76 contributions96 helpful votes
We arrived already at around 7 am in the hotel. The entrance hall is huge and pleasant. The greeting at the hotel reception was : Hello, if you want to get into your room now you have to pay half of the room price. Bang ! No, thanks, for 5 hours I do not pay half of the room fee (check-in time on my reservation was 12 pm).We stored our luggage and went to do some sightseeing with our guide. Our room was dated but nice enough with a good view and very quiet. Unfortunately I did not sleep well, because you could not open a window and the air in the room was so stuffy (even with the aircon running for hours). It felt like suffocating in an old carpet. The breakfast choices were amazing. The hotel catered for all tastes (European, Asian, Mongolian,..). BUT to get a coffee or cappuccino you literally had to CHASE staff (even though there weren’t many people in the huge breakfast restaurant). The location is very good, next to a good shopping mall and a short walk from the city center with the parliament, state opera, etc. Because I slept so badly and the „welcome“ was so brusquely I booked another hotel for our last night in UB after traveling thru Mongolia.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Twinmom048 wrote a review Jul 2023
Los Angeles, California39 contributions68 helpful votes
Surprisingly, one of the finest hotels I've stayed in over the past few years! The rooms are excellently designed - great storage, closet space and equipment. I was there for 10 days and was so struck by how pleasant every aspect of my stay was - from the excellent service, to the cleanliness and beauty of the hotel and the AMAZING gym you can use in the mall next door. Totally top notch!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
RM 1,343 - RM 1,706 (Based on Average Rates for a Standard Room)
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
290
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHANGRI-LA ULAANBAATAR: UPDATED 2023 Hotel Reviews, Price Comparison and 336 Photos (Mongolia) - Tripadvisor

Frequently Asked Questions about Shangri-La Ulaanbaatar
Which popular attractions are close to Shangri-La Ulaanbaatar?
Nearby attractions include Tumen Ekh Ensemble (0.4 km), Choijin Lama Temple Museum (0.3 km), and Fat Cat Jazz Club Ulaanbaatar (0.3 km).
What are some of the property amenities at Shangri-La Ulaanbaatar?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Ulaanbaatar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Ulaanbaatar?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Ulaanbaatar?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Ulaanbaatar?
Conveniently located restaurants include Namaste, Millie's Espresso, and Veranda.
Are there opportunities to exercise at Shangri-La Ulaanbaatar?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Shangri-La Ulaanbaatar have airport transportation?
Yes, Shangri-La Ulaanbaatar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Ulaanbaatar?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Ulaanbaatar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Ulaanbaatar?
Many travellers enjoy visiting Gandantegchenling Monastery (2.2 km) and The Project for Rehabilitation of Railway Facilities (1.2 km).