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1 Galle Face Colombo 2, Colombo 00200 Sri Lanka
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Lowest prices for your stay
Hotel direct offer!Exclusive Member Rate
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US$185
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US$185
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US$173
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Free cancellation until 07/10/22
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Traveller (1870)
Dining (415)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 11/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Colombo
Updated 11/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 117 hotels in Colombo
Location
Cleanliness
Service
Value
Travellers' Choice
Shangri-La Hotel, Colombo offers some of the finest accommodation in the country, inclusive of 541 luxurious rooms, suites, and serviced apartments, amazing restaurants, spa and health club and the largest event space catering to up to 2,000 guests. categories
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Kids stay free
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Rooftop bar
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Soundproof rooms
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Business
Languages Spoken
English, Chinese
Hotel links
Special Offer:Exclusive Member Rate
2051Reviews26Q+A100Room tips
Traveller rating
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Most Recent
nishant c wrote a review 26 Sep
Doha, Qatar101 contributions47 helpful votes
+1
Very comfortable and courteous Srilankan hospitality. From the check in to breakfast service then a quick trip to the mall next door. Very good property especially if you think the hotel’s resilience in dealing with the bomb blast which happened 3 years back. Security check was good, breakfast had variety options, I was surprised to see lot of westerners. Gym was very good, I would particularly like to mention the gym instructor Mr Amila Chamara Janage , a gentle man who helped me during my work out session and even gave me stretching and relaxation cool down lessons. For massage you need prior appointment, so I was very unfortunate when I came , I had no prior appointment. All in all a very pleasant stay.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Know some few srilankan words like thanks , hello. It’s helpful to brake the ice, rest assured...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gonzalo V wrote a review Aug 2022
10 contributions14 helpful votes
Hotel's Favourite
I stayed in Shangri-la Colombo for a business trip. I had stayed before at Hilton, and was worried about my next trip to Colombo because the Hilton was quite bad. This time at Shangri-la made me see Colombo through a whole different lens. The facilities are great, but what's fundamentally fantastic is the service. From the moment you check in to the cleaning services of the room, to the quality of the spa services, or the personal trainers in the gym. Not to mention the restaurant where they catered for my various food allergies with a lot of professionalism. While all the staff is great, let me mention some in particular that did an outstanding job. 1) Amila Janage, the coach/personal trainer in the health club. OMG He's an excellent trainer, and extremely friendly, who makes working out such a pleasure. 2) Rasika in the breakfast restaurant - he's always there - works many shifts and yet, he's always with a smile and ready to find the decaf americano for me. 3) Chef Dilan Almeida - top notch and brought me gluten free bread and convinced me it was safe to have it. Also mixing professionalism with good humor (also chef dilan was very good). 4) Kisun at the spa - fantastic masseur. professional, and with great hands. 5) the names of the cleaners of the room - unfortunately I don't have, but would love to acknowledge their good work.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Shangri-La Colombo, Owner at Shangri-La Colombo
Responded 3 weeks ago
Dear Gonzalo, Thank you for this wonderful review following your recent visit with us at Shangri-La Colombo. My team and I are absolutely delighted to read that you’ve had a marvelous time with us appreciating the facilities and service at our hotel. I am very appreciative of your sentiments of the efforts made by our team and I shall personally recognize Amila, Rasika, Dilan, Kasun and the rest of the team for ensuring that you had a memorable stay. . Gonzalo, thank you once more and we look forward to welcoming you back to Shangri-La Colombo very soon. Thank you, Herve Duboscq General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
blink99 wrote a review 25 Sep
Alderley Edge, United Kingdom403 contributions264 helpful votes
If you are thinking like we were a couple of weeks ago. Should we travel to Sri Lanka? Please don't hesitate Visit Sri Lanka, it is a fantastic holiday destination, something for everyone and everything is open and Shangri La is the best hotel in Colombo. Just had an amazing 3 night stay in Room 3109, Horizon Club Room, can highly recommend, amazing views and the Club Lounge is superb. Highly recommend you book the Horizon rooms, the view is just simply stunning, amazing sunsets. Cannot fault our room it was pure luxury, even had a beautiful stationery bureau, with writing paper and all the stationery items you need. Ceylon Spa toiletries, amazing Shangri La teas, bathrobes, very luxurious, everything was thought about, even down to providing a hair tie and wireless charging dock. The pool area is great and super luxurious, the pool guys great service, making sure you have towels, fresh water lovely loungers and pool bar service, we could have stayed longer. Enjoyed the Sapphyr Lounge and the beautiful cakes, they could put any French patisserie to shame. Did not get chance to try the gym, I was too busy in the Horizon lounge, sampling the amazing canapes and cocktails. Chamin made the most amazing drinks and introduced us to Watermelon Martinis and Sri Lankan Wood apple drinks, Dinesh made some great Mojitos, apart from the drinks they both went out of their way to look after everybody and gave the most amazing customer care and interesting conversations about Colombo city. We were actually sad leaving the hotel, we enjoyed chatting to them so much. They are a credit to Shangri La, Colombo. Thanks to Jerome and Nilantha who also gave amazing customer care. We will be back, loved our 3 night stay. Highly recommend, don't hesitate, book it, you won't regret it!
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Horizon Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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itso1 wrote a review 23 Sep
175 contributions145 helpful votes
Herve the manager rightly so he has eyes everywhere. but its the team that give heart to anything that stands out, The rooms are excellent, good size with all the expected facilities you would expect of a 5 star, The hotel staff are highly attentive to any of you needs, Its worth paying the extra bucks to enjoy the spacious executive lounge,open for morning coffee , afternoon high tea with really delicious sandwiches, later on early evening the variety and taste of canapés are outstanding , But what really makes it happen in the lounge is Chamin master of his domain in service and master maker of cocktails who looks after all the guests. Excellent customer care and hospitality. Highly recommend for your luxury stay in Colombo.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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charith_atu wrote a review 20 Sep
Dehiwala, Sri Lanka99 contributions52 helpful votes
Good food and fantastic service by Chamila! He was courteous, informative and very attentive. Keep up the good work! The dessert s were really good. Chamila made great recommendations on dishes and portions
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Shangri-La Colombo, Owner at Shangri-La Colombo
Responded 1 week ago
Dear Charith, Thank you for visiting us at Shangri-La Colombo recently and taking the time for your valued feedback mentioning the exceptional service of our colleague Chamila. We are delighted to hear you have enjoyed our food and service at our signature restaurant Shang Palace. We look forward to welcoming you back very soon, hopefully trying our weekend Yum Cha at Shang Palace as well. Thank you, Herve Duboscq General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jan t wrote a review 18 Sep
3 contributions2 helpful votes
Sajani is a friendly and courteous staff. Always smiling and hospitable. Will definitely make another stay at Shangri La Colombo. Will sure make another stay. Nice to have a good staff to make your day
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Shangri-La Colombo, Owner at Shangri-La Colombo
Responded 1 week ago
Dear Jan, Thank you for sharing this wonderful feedback of your recent visit at Shangri-La Colombo. I am so happy to hear that you had a memorable time here through our colleagues efforts; Sajani will especially be recognised for her service as will all colleagues. We are delighted to know that you have enjoyed our Shangri-La hospitality and I take great pride in our team as they go above and beyond to make our guests are comfortable. It was an absolute pleasure to have you and we all hope to have the pleasure to welcome you back very soon. Thank you, Herve Duboscq General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amila W wrote a review 17 Sep
Kaduwela, Sri Lanka51 contributions2 helpful votes
Great ambience and love the food at Central Restaurant ❤️🥂. The international buffet os having different flavors to choose. Andrew and Afaz were very helpful throughout our stay. Best city hotel in colombo. Price is slightly on the upper side. But value for money.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Shangri-La Colombo, Owner at Shangri-La Colombo
Responded 1 week ago
Dear Amila, Thank you for visiting us recently at our All Day Dining restaurant Central to try our International buffet which is known for having the most extensive live stations in Colombo. My team of dedicated Chefs and I are delighted to hear that you have enjoyed our many varieties at the buffet and I take great pride in the service provided by our colleagues Andrew and Afaz. We look forward to seeing you again very soon, hopefully having the chance to host you and your loved ones to our signature High Tea at Sapphyr Lounge. Thank you, Herve Duboscq General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rajitha B wrote a review 13 Sep
1 contribution1 helpful vote
I booked the international buffet from the UK for my dads birthday with the help of Hashendhri who went above and beyond to make it an easy booking and to make it a memorable afternoon for him. Booking was so easy and I was able to make the payment directly from the UK. There was a special birthday treat organised by Shargrila after Sunday brunch to mark his birthday which was really nice and my dad said he really enjoyed the food & service. Thank you Hashendhri & Shangrila team.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Shangri-La Colombo, Owner at Shangri-La Colombo
Responded 2 weeks ago
Dear Rajitha, Thank you for choosing Shangri-La Colombo to celebrate your dad's birthday. We are delighted to hear that your father have had a memorable time with us at Central through the service of our team, namely my colleague Hashendhri who will be recognized for her efforts. My team is the heart and soul of the hotel hosting colorful joys of life to our guests which I take great pride in. We look forward to welcoming you and your family together very soon and spending special moments with us. Thank you, Herve Duboscq General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ratnaweeraachari2016 wrote a review 9 Sep
Colombo, Sri Lanka16 contributions5 helpful votes
I came for a high tea with my friend and i had a wonderful experience. Good service by Kaveen. He was very attentive and helpful. Food was yummy and presentation was beautiful. Great ambiance. Will be visiting again. Kaveen keep up your good work
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Shangri-La Colombo, Owner at Shangri-La Colombo
Responded 2 weeks ago
Dear ratnaweeraachari2016, Thank you for sharing this wonderful feedback of your recent visit at Shangri-La Colombo. I am so happy to hear that you had an excellent time here through our colleagues efforts; Kaveen will especially be recognised for his service. I take great pride in our team as they go above and beyond to make our guests are comfortable. I was pleased to hear that you enjoyed our signature High Tea as our dedicated Chefs showcase their talent. It was an absolute pleasure to have you and we all hope to have the pleasure to welcome you back very soon, hopefully trying our weekend brunch at Central. Thank you, Herve Duboscq General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antonio H wrote a review 9 Sep
144 contributions60 helpful votes
I am making this review a bit late due to lack of time.We stayed 5 nights in February 2022 in room #2404 which was nice and very well appointed,the hotel itself is elegant what is expected in a Shangri-la property,it is located in a seaside promenade at the best part of Colombo next to big shopping mall.The breakfast is amazing and delicious but the service was consistently chaotic during our stay;many unavailable wine options when dining at Capital grill .Finally,they still keep using plastic bottled water which is not environmentally friendly.
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Date of stay: February 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$197 - US$231 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaWestern ProvinceColombo
NUMBER OF ROOMS
541
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Frequently Asked Questions about Shangri-La Colombo
Which popular attractions are close to Shangri-La Colombo?
Nearby attractions include Old Parliament Building (0.4 km), One Galle Face (0.07 km), and Port City Promenade (0.4 km).
What are some of the property amenities at Shangri-La Colombo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Shangri-La Colombo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Colombo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Colombo?
Yes, secured parking is available to guests.
What are some restaurants close to Shangri-La Colombo?
Conveniently located restaurants include Shang Palace, Shangri-La Colombo, Sapphyr Lounge, Shangri-La Colombo, and Curry Leaf.
Are there opportunities to exercise at Shangri-La Colombo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Colombo have airport transportation?
Yes, Shangri-La Colombo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shangri-La Colombo located near the city centre?
Yes, it is 0.8 km away from the centre of Colombo.
Are any cleaning services offered at Shangri-La Colombo?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Colombo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.