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01/10/2017 02/10/2017
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    Grand Oriental Hotel

    2, York Street, Colombo 1, Colombo, Sri Lanka
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    01/10/2017 02/10/2017
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    US$49US$65
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    Traveller (307)
    Room & Suite (186)
    Dining (74)
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    Overview
    • Excellent7%
    • Very good31%
    • Average37%
    • Poor14%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    The Steuart by Citrus
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (543)
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    141 - 145 of 411 reviews

    Reviewed 7 November 2015

    We arrived at 1 am and had no problems with checking in. The front desk staff were pleasant and efficient. The entrance was vaguely grand save for the food stalls on either side of the grand entrance. The lobby was again vaguely grand but smelled...More

    Thank SpannerPerthWA
    Reviewed 3 November 2015 via mobile

    Grand? Trade descriptions would have a field day on that! Wonderful entrance with old world decor and a great harbour view are the reason it scored 2 out of 5. The room 301, apparently their best, was tired (I'm being polite!) and yet has so...More

    1  Thank Richard S
    Response from Front Office M, Front Office Manager at Grand Oriental HotelResponded 10 November 2015

    We have noted your comments very seriously. Soon after your departure we thoroughly investigated the room. It"s a hand held shower, which is fixed on the wall. Anyway we will look in to an adjustable hand held showers, which could be installed in the future....More

    Reviewed 2 November 2015

    I seldom, if never, write negative reviews of places but the customer service we received at the Grand Orient Hotel was embarrassingly bad. Upon arrival, the manager would not honor the rate that was posted online, and continued to berate us and make us feel...More

    2  Thank S A
    Response from Front Office M, Front Office Manager at Grand Oriental HotelResponded 6 November 2015

    Dear guest, We have noted your comments but please let us have your name and date of Check In and departure. According to our records we have honored with the rate that we sell the room. During your stay you have not made any complaint...More

    Reviewed 22 October 2015 via mobile

    My driver dropped me off here for my 2 nights stay. I was greeted nicely and then taken to my room. My standard room had no view, is a bit old and dated and smelt like cigarette smoke. It was ok for cleanliness, the beds...More

    Thank Caradi M
    Reviewed 22 October 2015

    I stayed at this Hotel for 2 nights. The facilities here are basic, but really good. I loved the Harbour Room restaurant which serves good buffet as well as has a great view of the Harbour. There is a Sri Lankan Restaurant as well in...More

    Thank GunnerMojo
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$63 - US$79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Travelocity, Orbitz, Hotels.com, Ctrip TA, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Grand Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Western Province >
    • Colombo
    • Also Known As
    • Grand Oriental Colombo
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    Traveller (307)
    Room & Suite (186)
    Dining (74)
    Hotel & Grounds (211)
    Bathroom (12)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    planetwine
    6 July 2016|
    AnswerShow all 4 answers
    Response from 88travelbug88 | Reviewed this property |
    No it doesn't
    0
    Votes
    Peter C
    24 May 2016|
    AnswerShow all 4 answers
    Response from AnaPedro31 | Reviewed this property |
    Hi ! Hm....well, that's quite difficult to tell you... the exact number of rooms but nothing less than 150 rooms. And I tell you by our experience, we stayed in several rooms, different floors:-) And, by the way, the Answer... More
    0
    Votes
    Room Tips
    "Book a suite"
    Read review
    "Higher floor overlooking York Street is a decent choice."
    Read review
    "If you want a good room choose another hotel...Cinnamon, Shangri La or Marriott etc etc"
    Read review
    "not much choice as buildings all around but front facing overlooking the harbour is best"
    Read review
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