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Renuka City Hotel

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Renuka City Hotel
Renuka City Hotel
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602 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Reviewed 5 days ago NEWvia mobile

The room was ok, but on the road so quite noisy. Also bathroom wasn't very clean, obviously had been wiped down but had some mould issues.Pool on the roof was nice and gym was good too - small but it had everything you need.

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Helpful?
Thank Ruth L
Reviewed 1 week ago via mobile

We turned up feeling sweaty and disgusting at 0700 having not slept in about 20 hours. We asked if we could just leave our bags until check in time but the staff had our room ready by 0830! We will be eternally grateful for this! Overall a nice, clean and functional hotel in a good location in Colombo. Roof top...

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Thank fg2233
Reviewed 1 week ago

After a series of guesthouses, it was lovely to end our stay here. The rooms were spacious and comfortable. The staff were lovely. We spent a lot of time at the beautiful infinity pool overlooking the ocean. Also, unlike almost everywhere else, the wifi was fast and very reliable. Could not get a table at the Palmyrah Restaurant the one...

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Thank Kay J
Reviewed 2 weeks ago

The hotel staff were very courteous. Very friendly and helpful staff. I haven't made any plans around Colombo so when I asked the concierge on what are the typical activities tourists do in the capital, they were very prompt to offer me the Sightseeing Bus Tour. They arranged with the bus service and at around 3 in the afternoon, they...

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Thank randomcharm
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

We ended our tour of Sri Lanka with a stay in this hotel, plush after a series of guesthouses. Though it was the peak Xmas/New Year period and we booked last-minutely, Ahmad at reception worked hard to get us a sea-view room, for which we are grateful. The view of the ocean and the trains going past, made for the...

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Thank Pemakan_Angin
Leicester, United Kingdom
Reviewed 2 weeks ago

Reasonable rate for a hotel with plenty of facilities; pool, gym. Be careful if you decide you'd like dinner there though, as they get fully booked very quickly. Twice we had to wait over an hour to get in and found ourselves having dinner at 10.00 at night. It may well have been due to time of year, Christmas and...

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Helpful?
Thank KoreenHubbard
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments about your visit to Renuka City Hotel. We are so glad to hear that you had a pleasant stay with us. The Palmyrah Restaurant is well known for over 40 years for serving authentic Jaffna (Northern Sri Lankan) cuisine and is famous in Sri Lanka and...

Como, Italy
Reviewed 3 weeks ago via mobile

Hotel was clean and central. Staff was kind but we arrived there when was so rainy and they were not able to help us for an umbrella and everything was close already. Moreover we asked suggestion for place where to go eating and they suggested nothing more than burger's king.... It's good for a short stay.

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Helpful?
Thank eugipingus
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We thank you for your review following your recent visit and are happy to hear that you have enjoyed our facilities. Our staff members take their roles very seriously and try every day, to provide quality customer service expected by all our guests. We are sorry we did not have an extra umbrella to lend to you at...

Cagayan de Oro, Philippines
Reviewed 4 weeks ago

We stayed there for one night the room was spacious with good bathroom and shower. The room had a balcony from which you could see the sea. Roof top pool was good, also a bar is on the roof. Breakfast was not up to much. Eggs to order, powdered orange juice and luke warm coffee.

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Thank BB111
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We thank you for your review following your recent visit. We wish to ensure you that we strive to maintain an efficient & quality service level to all customers. We are delighted to hear that you have enjoyed our guest rooms and roof top infinity pool & bar. We are sorry to learn that our breakfast was not...

Reviewed 4 weeks ago via mobile

Stayed here with my Husband and although the staff were friendly they were quite unhelpful on a number of occasions. Upon arrival the price we were charged was not that of what we had been told by Booking.com and the hotel could not explain this. In the end they told us there was nothing they could do but wouldn't even...

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Thank jessie m
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We at Renuka City Hotel thank you for your review following your recent visit and we are concerned to learn that your experience with us had not been to your expectation. Our commitment is to provide our guests with the highest standard of service. Thank you for highlighting these issues encountered by you and we would like to...

Mumbai (Bombay), India
Reviewed 5 weeks ago

It is right at the central business district. Well connected. Good rooms. Nice service, Helpful staff. Available Indian food and that too of decent quality. Though the area gets deserted very early in the evening. It is non smoking but has a decent smoking room on the ground floor

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Thank Kotnala
Sajeewa P, General Manager at Renuka City Hotel, responded to this review

Dear Guest, We thank you for your four star rating and review of Renuka City Hotel following your recent visit and we are delighted you enjoyed your stay. We look forward to welcome you back to Renuka City Hotel during your next visit to Sri Lanka. Best Wishes

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Colombo, Renuka City Hotel is Colombo's premier business hotel, committed to providing guests excellent facilities at the best value in the city. Hotel Facilities Include: Air-conditioned Rooms with TVs (Local & Cable Channels), Mini Fridges, Safes, Internet & IDD Facilities. Other facilities: Breakfast Buffet, 24 Hours Room Service, Palmyrah Restaurant serving authentic Sri Lankan and Continental Cuisine, Two Bars, Business Centre, Free Wifi facilities in guest rooms and public areas, Conference & Banqueting facilities, Swimming Pool, Fitness Centre & Laundry & Dry Cleaning Facilities ... more   less 

Additional Information about Renuka City Hotel

Address: 328 Galle Road | Colombo 3, Colombo, Sri Lanka (Formerly Hotel Renuka)
Region: Sri Lanka > Western Province > Colombo
Price Range: RM419 - RM562 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renuka City Hotel 3.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Renuka Hotel Colombo
Hotel Style:
#11 Business Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Renuka City Hotel staff and other travellers.
3 questions
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Chicago, Illinois
London, United Kingdom
over a year ago

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Questions? Get answers from Renuka City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want easy access to the pool and gym, you need a room in the extension - restaurant side.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Ask for a sea-view room on a higher floor.”
 of 5 bubbles Pemakan_Angin, 7 Jan 2017 | Read review
“The room we had was at the back of the hotel with a balcony , lots of natural light. First room they showed us was dark , no window I think”
 of 5 bubbles BB111, 22 Dec 2016 | Read review
“Take the room on sea side.. away from the front”
 of 5 bubbles Kotnala, 17 Dec 2016 | Read review
“Ask for rooms in the building opposite the reception.”
 of 5 bubbles dobbod, 14 Nov 2016 | Read review
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